Tech Mahindra Limited
4 days ago
overview: as a real time analyst working within the wfm department, you will be primarily responsible for optimising performance of the operation on a real time basis. you will ensure all real time needs are met by coordinating and adjusting staffing schedules. you work closely with internal stakeholders to manage a variety of activities that will impact the ability to set the right strategy to maximise performance and profit for the business. this is a multi-facetted role and therefore requires someone who has strong attention to detail skills, is an analytical thinker and has the confidence to manage multiple stakeholder relationships with both the client and in-house teams. if you are ambitious, driven and are looking for an exciting challenge, keep reading… this could be the opportunity you are looking for! role responsibilities: fully optimise performance across all front and back office teams by managing real time service levels and work in partnership with operational management and the client in order to deliver a high level of customer servicereal time analysis of schedule adherence and tracking of non-productive and productive outputs on excel and through the wfm systemreact and report on variance to plan and work in partnership with stakeholders to enable timely decisions about planned off line activities and outage.variance reporting to stakeholders to enable them to make timely decisions about planned off line activities and outagesconducting skills audits and ensuring all profiles are up to date for use across multiple work streamscollaborating with stakeholders and client teams to resolve any issues that arise which impact delivery such as - systems, call flow, profiles etcaccurately collating core and non-core activities on a real time basis to ensure up to date intraday forecasts are optimised and the appropriate actions are takenmanaging absence and holiday reporting trackersintraday reporting and analysis person specification: you will be a credible real time analyst who has a minimum of 12mth experience working within a busy contact centre environmentexceptional knowledge of ms office package, with a strong emphasis on excelexperience and knowledge of working with workforce management systems as well as excel spreadsheetsknowledge of resource planning and principlesability to influence and persuade other people without direct authoritylogical, analytical thinker with attention to detail and the ability to identify trends in service level performanceconfident to engage with stakeholders at various levelsambitious and passionate person who sees challenges as opportunityresilient remuneration: basic salary £25,000 per annum + benefits business overview: tech mahindra are a multi-billion £ company who employ over 125,000 professionals across 90 countries, helping over a thousand customers, including fortune 500 companies achieve excellent customer experience. at tech mahindra, a culture of driving positive change, celebrating each moment, and empowering all to rise drives us to dream, do, and become more. by living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring. our culture also leads the way for us to be and become a company with a purpose. we try to achieve this by making responsibility personal and adopting sustainability as a way of life at tech mahindra. that is the tech mahindra way… to rise! what makes a great team? a diverse team! we are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us and let us know what matters to you! interested? get in touch with our talent acquisition team and we look forward to speaking with you! a job isn’t just a job. it’s who you are
Hermes Parcelnet Ltd
16 days ago
leeds, west yorkshire, ls27 0wh
as a business, hermes is shaped by our four values of do the right thing, dare to be different, strive for more and be customer obsessed. we run our business by these values and they are reflected in all of our roles, particularly in a newly created role, such as our senior business intelligence analyst. hermes is so much more than trailers and parcels, we are one of the leading companies in the country that are pioneering automation and the use of metrics in logistics & distribution to provide the best possible service to our clients, customers and to maximise our efficiencies and reduce costs. for the business, to reach these goals we need data; and more importantly we need commercially aware and pro-active analysts to mine that data, produce business critical reports and work across assigned projects in multi-functional working groups to meet business needs and targets. due to significant growth we are recruiting a senior bi analyst to join our team. reporting in to our business intelligence and analytics manager, you will take ownership of the day to day management and improvement of the business information and analysis toolkit across our operational, client and financial divisions. as the owner of the business performance toolkit, you will be responsible for solutioning, analysing and designing reports builds with self-service visualisation tools such as power bi and alteryx. a key role responsible for ensuring the business has an insightful and accurate reporting provision whilst driving continuous improvement and business understanding of the key drivers and actions required using proven data driven solutions. the work you will undertake will directly influence the effectiveness and efficiency of the business with the information and analysis used in day to day management and strategic planning decisions; and the aim of this role is to be the business expert in the key drivers behind the client business contractual and efficiency kpis and the factors driving them are articulated clearly to the business and our clients. as our senior business intelligence analyst, ideally you will have experience of alteryx, power bi, business objects or advanced excel skills to provide reports, ad hoc analysis of data, measures and kpis where required for senior stakeholders. experience of writing basic sql queries is desirable but not essential. this is a great time to be joining us, we’ve grown year on year and we have plans in place for future growth which give you the opportunity to grow with us.we understand that this is not an easy job, it’s a lot of responsibility but should you believe you have the experience and drive we can offer you a salary that’s hard to beat, bonus, 26 days annual leave (+ bank holidays), great benefits including extra opt-in benefits. hermes isn't just about parcels; it's about people and being part of a team. building those key relationships internally and externally, delivering an excellent customer service experience. if you are self-motivated, thrive on daily challenges and enjoy working as part of a team, we want you to be part of hermes! why work for us? there are lots reasons to join hermes, but don’t just take our word for it, let our people tell you why they love working here; “fun and fast-paced”, “great choice of benefits”, “great training and development”, “new challenges every day”, “the company is growing fast”, “working with like-minded people who are passionate about what they do”. « return to the search results
18 days ago
responsibilitiessenior pension project and solutions data analystwe’re hiring!aon are currently recruiting a senior pension project and solutions data analyst to join our pensions administration project & solutions team in birmingham. the pensions administration project & solutions team deliver change projects for existing clients. as the senior pension project and solutions data analyst, you will be the technical expert in the team, monitoring current projects and sharing your expertise by being a sme for processes, clients, systems and tools.about aon headquartered in london, aon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.the uk pensions landscape is evolving at a rapid pace. economic challenges, legislative change, an ageing population and asset volatility pose a wide variety of risks and challenges to pension schemes. trustees and scheme sponsors are faced with a range of decisions on difficult topics from managing risk to improving member engagement, setting an investment strategy to managing dc plans.aon retirement solutions’ market-leading capabilities and award-winning expertise make us the perfect partner to help clients through their pension challenges. we can provide integrated and comprehensive solutions across actuarial, plan administration, investment and insurance disciplines, enabling us to serve our clients' unique needs every step of the way.aon is an equal opportunities employer. aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. about the roleworking in partnership with other departments, aon retirement practice and external parties (including third party providers of administration services), the senior pension project and solutions data analyst is responsible for the delivery of project change work, following defined procedures and processes, including;being the technical expert in the team and sharing their expertise by: being a sme for processes, clients, systems and tools and being proficient in processing and checking monitoring current projectsmanaging the workload in line with slas through the ability to organize, prioritize and make effective workload allocation decisions. producing and analysing reports as required for internal and external clients and requirements investigation of background to cases by reference to archived files and system data identifying issues with processes handled in teams and driving a process to find and implement solutions. implementing changes to tools and documentation needed to support effective service delivery. increasing the level of project-based knowledge and driving continuous improvement in all areas of processing. writing and maintaining knowledge documents, keeping them up to date and incorporating changes to legislation. sharing best practice with colleagues through process and tool training. being a role model in the team by giving constructive feedback to colleagues to improve performance and supporting the team manager coordinating and participating in projects that will impact the work of teams and domains. building effective relationships with client teams, client representatives and third-party providers achieving team and individual targets (kpis, slas, quality targets. contributing to the team, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues) ...
25 days ago
the purpose of the programme or project officer is to improve the planning and delivery process by collecting and maintaining data in a consistent form. becoming a senior pmo analyst with capita regulated services: we're supporting our clients as they adapt to a new world in the wake of covid-19. we're now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible. capita mortgage software solutions (cmss) is part of capita customer management, regulated services. cmss is looking for a pmo senior analyst to join the team with a breadth of knowledge in governance and reporting co-ordination in a software organisation. the key purpose of this role is to uphold the programme management office structure within cmss. you will take responsibility for providing efficient delivery of pmo services. you will champion best practice and ensure robust governance is in place to manage change, resources, radio and management information in line with evolve (capita's transformation framework based on p3o, prince2 and mop) together with governance of the use and reporting from azure dev ops. the role requires a proven pmo professional, a self-starter who is motivated to take responsibility for managing multiple tasks to control the change lifecycle, from initiation through to delivery and finally to project/change closure. a proactive, client focused approach, where the ability to communicate and partner with multiple stakeholders - within a range of programmes and portfolio - is crucial. exceptional communication, influencing and organisational skills are, therefore, essential combined with the ability to work independently under your own initiative what you will do: • support the managing director and head of delivery in ensuring the required level of pmo governance and control is applied to the portfolio / programmes you are assigned to in alignment with capita's best practice framework.• process improvement to ensure simple, structured processes are in place to support the delivery of projects and associated reporting in azure devops (ado)• project & programme support - support and govern the project gated process lifecycle and azure devops (ado)• governance & organisation - oversee the co-ordination of the cmss people powerbi dashboard and mi• ongoing management and monitoring of risks, assumptions, issues, dependencies and opportunities (radio) and lessons learned logs for your allocated projects/programmes via regular engagement.• produce weekly status reports for management meetings and mi and reporting packs for executive board management meetings to facilitate fact-based decision making, this will also include client facing mi.• support the delivery teams with azure devops (ado) maintenance and reporting, including defect tracking and release set up. your experience will include: • 3 years + experience in an it project management / pmo environment working in industries such as banking (specifically mortgage origination) or financial services is advantageous but other industry sectors will be considered.• advanced working knowledge of ms office applications including ms word, excel (e.g. macros, data manipulation vlookups etc. for data analysis and reporting), powerpoint, outlook, visio, sharepoint, azure devops (ado), powerbi and microsoft teams.• experience in a client facing role and producing detailed mi for senior management and group reporting• certification in a project management qualification, especially prince2 practitioner and p3o is highly desirable along with the knowledge of a project manager and change management processes in it.• strong stakeholder management capability at all levels combined with the ability to adapt communication styles to ensure the right outcomes are achieved.• ability to work to tight deadlines / schedules, whilst being methodical with excellent attention to detail alongside exceptional organisational skills. about capita regulated services at regulated services, we're transforming the world of life and pensions, and mortgage services. we're delivering responsible and sustainable services, helping our clients to respond to changing market factors and adapt to the needs of their customers both now and in the future. our teams work with clients across the uk and worldwide, offering a range of services from end-to-end administration, digital technology and business support to lending, account and arrears management. join us and discover better as you shape the future of regulated services. what's in it for you? • a competitive basic salary of upto £37,000.• 23 days holiday (rising to 27) with the opportunity to buy extra leave • the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice• company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more • voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.• access to our employee network groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform you'll get the chance to follow your chosen career path anywhere in capita. you'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. there are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. our purpose is to create a better outcome for you. what we hope you will do next choose 'apply now' to fill out our short application, so that we can find out more about you. we're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. we recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. all interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. all capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from capita's offices. social distancing, enhanced hygiene and safety measures are already in place at all capita locations that are open to protect our colleagues and manage the risk of covid-19. the welfare of our people is of paramount importance to us, and we're doing everything we can to keep our colleagues and customers safe during this time. proud member of the disability confident employer scheme about disability confident a disability confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. it is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. for more details please go to disability confident. « return to the search results
PJN INFOTECH LIMITED
24 days ago
pjninfotech ltd has an exciting opportunity for an experienced data engineer operations to join one of the uks leading technology companies based in liverpool. as a data engineer you will deliver projects to clients in accordance with agreed time, cost and quality criteria and be the single point of contact for project to clientand internal stakeholders.problem-solving with large sets of complex data - making the data transparent and visible when curating/collecting the dataetl development - designing and developing solutionsdesigning and building efficient data pipelinesadvanced sql querying with bigquery on a daily basisworking in a small team (6 people) and providing real value to a global organisationkey skills:sql, gcp, aws or snowflake, bigquery, handling large volumes of data,designing and building efficient data pipelines, datawarehousing experienceetl processors/frameworks « return to the search results
GAK ENTERPRISES LTD
25 days ago
milton keynes, buckinghamshire
• mine and analyse large datasets, draw valid inferences, and present them successfully to management.• hypothesis testing against historical data to identify valid kpi’s/metrics for performance dashboard. • work closely with the trials team to develop the data infrastructure to provide access to information and expand reporting capabilities.• automated data collection and transformation process and generated reports on weekly basis.• used advanced microsoft excel to create pivot tables and pivot reporting as well as use vlookup function. • data analysis and data quality checks using python pandas• analyse trials data, create data dashboards, graphs and visualisations using tableau.• developed queries to retrieve data from splunk.• utilization of various nlp techniques and ai to classify various broadband and stb issues faced by customers from the customer reviews. « return to the search results
23 days ago
join us as a business analyst – g7 with the home office (london, full-time, permanent) why join the home office? this role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great departments of state. we are delivering significant transformation in order to continue keeping our citizens safe and our country secure. new technology and the fast-evolving nature of the threats we face mean we must adapt, and adapt fast, and with the uk leaving the eu, the need for change is greater than ever. we need to boost our business analysis capacity: to achieve this the post holders will provide a key link between current and future business models, supporting and enhancing delivery on large scale and/or complex projects and programmes. the right person for this role will have a proven track record of business analysis, including in agile environments, with the ability to translate strategy and end-to-end business design into detailed outcomes relating to change initiatives. about capita at capita, we support clients across a range of sectors, including local government, central government, education, transport, health, life and pensions, insurance and other private sector organisations. we support with expertise applied by the talent across our business in combination with technology, insight and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals. we are currently recruiting for interesting and exciting positions at the home office. the home office keeps the uk secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. leading on immigration and passports, drugs policy, crime and fire policy, counterterrorism and work to ensure visible, responsive and accountable policing in the uk. the role of the mi lead the successful candidate will lead a team of analysts / data scientists as well as work closely with the delivery directors and sro. they will need to engage with a wide range of stakeholders including at director level to ensure successful and co-ordinated reporting of the new system. we are seeking a candidate who can work effectively across the programme with a broad range of stakeholders. responsibilities / key tasks included in the role: strategy set out the strategy and definitions of specific mi and reporting including aligning and helping develop the department publication strategy (transparency data) implementation. work across dg performance teams to identify reporting mechanisms and align reporting project work to that of the department facilitate a handover of project level delivery of reporting to bau across the business in time for the vantage solution to be delivered. reporting lead the delivery of frequent and accurate reporting to provide regular input to ministerial meetings, including application numbers and a suite of other kpi/sla level indicators drawn up by the programme own and manage the mi requirements master list, applying excellent document control and change processes report into programme governance on a weekly basis stakeholders manage a wide range of mi, data, performance, and reporting stakeholders at various levels, to ensure consistent messaging across the programme and the department. lead the weekly mi and reporting working group. work with project managers to incorporate new mi and data needs from inception risks & issues work with scs level risk owners and manage data/reporting related risks & issues, be able to identify new risks and potential issues that could impact the programme note: you may be required to carry out other duties within the scope of the grade. essential skills & experience: experience of handling data, or working with performance management information to provide a consistent and coherent story across the department for a programme or business unit be familiar with home office data, extracts from casework systems, local or corporate reporting mechanisms be able to interpret raw information pertaining to the programme and the department, into a coherent and accurate story across the bics system, familiarity with the migrant journey, bics services and sponsorship systems will help this. ability to work with prau, hoai and data services and analytics to draw together a vast amount of information on data and in turn use that to help the department accurately report. experience and technical ability in the area of data analytics and / or data science. experienced in managing the delivery of data analytics projects and / or analysts with a proven history of using project methods to deliver real insight and change at strategic, tactical and operational levels. be a specialist in presenting conclusions, complex technical delivery items and analytical concepts to non-analytical audiences, including senior officials and ministers additional information: the successful applicant will be required to apply for sc clearance. flexible working pattern including part-time, full-time, compressed hours and job-share will be considered. candidates should indicate their preference when submitting applications and will be considered in line with business needs.
23 days ago
are you interested in languages, education and technology and want to work in one of the world's best edtech scale-ups? then join us and be part of an ambitious and talented team that revolutionises how we learn languages. about us busuu is the app that makes learning a language easier for everyone and proves that learning a language doesn’t have to be done in a classroom. we are the world's largest language learning community with over 100 million users in 190 countries, growing at up to 30,000 new users per day. we make learning a language easy by combining ai-powered courses with instant feedback from our global community of native speakers and 1:1 tutoring from qualified teachers across the world. if you are passionate about languages, want to work with smart, creative, energetic people and possess the initiative, confidence and good judgement to make independent decisions every day - then you are probably the perfect addition for our growing team. what does a user insights analyst do at busuu? how can we target promotions to different individual users to maximise conversion? who are our key learner segments, and how do they behave and interact with the busuu platform? what kind of communication strategy best retains active users, whilst re-engaging dormant ones? these are the types of questions that a user insights analyst answers at busuu. using our large data sets, you will collaborate with squads across the business (especially the crm team) to inform strategy and daily decision making. you will do this by proactively defining pieces of analytical work, and playing back your findings to stakeholders - right up to c-suite level. your work will be key in helping busuu to build longer-lasting relationships with its user base, enabling us to grow to the next level! what we’re looking for in a marketing analyst: 3+ years of experience in an analytics / data science roleknowledge of standard marketing and crm metrics and kpisstrong knowledge of sql and excelfamiliarity with python, and knowledge of econometric / data science-style modelling an advantageability to interpret complex data sets and come up with, and communicate, actionable recommendationscomfortable working in a fast paced start-up environmenta strong degree in a stem subject, marketing, business or other related discipline in return we will ensure that you have: working from office available as an option while following strict social distancing private health insurancecompany team events, virtual socials, and other activitiestraining budget, so you can learn more in your field, attend conferences and events that you find interestingperkbox subscription with a lot of great benefitsweekly virtual yogapension contributionsflexible working hoursenhanced maternity and paternity leave well-equipped offices with free breakfast, plenty of snacks, fresh fruit and free dinner of your choice if you need to stay late what happens next we aim to have a simple and speedy hiring process and we want to make sure that we are right for you as much as the other way around. cv application review - we will review it as quickly as possible and update on the next stepslet’s chat - quick chat with our recruiter about your experience and the role exercise - short, timed at-home-exercise to see your technical and data skillsa video call - 1 hour call with the hiring manager on the exercise feedback and the role meet the team - meetings with the wider team in our london office our platform is for everyone, and so is our workplace. we pride ourselves on embracing our differences, whether they're cultural, racial, religious or otherwise. this means each one of us comes to work knowing that we have a voice - and a safe, judgement-free zone to speak freely. if you like the sound of that, join us. we'd love to hear what you have to say.
23 days ago
responsibilitiesdata analystwe’re hiring!aon are currently recruiting a workforce management data analyst to join our team in sheffield. the workforce management data analyst will be primarily responsible for maintaining and developing solutions that help operational teams to actively manage their workforce, through the analysis and presentation of data. the role will include the maintenance of accurate forecasts and schedules for our dedicated service centre, with the objective of ensuring any telephony routing issues are dealt with swiftly and efficientlyabout aonheadquartered in london, aon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.the uk pensions landscape is evolving at a rapid pace. economic challenges, legislative change, an ageing population and asset volatility pose a wide variety of risks and challenges to pension schemes. trustees and scheme sponsors are faced with a range of decisions on difficult topics from managing risk to improving member engagement, setting an investment strategy to managing dc plans.aon retirement solutions’ market-leading capabilities and award-winning expertise make us the perfect partner to help clients through their pension challenges. we can provide integrated and comprehensive solutions across actuarial, plan administration, investment and insurance disciplines, enabling us to serve our clients' unique needs every step of the way.aon is an equal opportunities employer. aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.about the role as a workforce management data analyst, your key responsibilities will include; completion of project deliverables which will include, but are not limited to, the build, testing and maintenance of tools. working from internally supplied specifications and project planscreating service centre forecasts, staff schedules and reportingamending telephony routing, call flow to meet business needsimplementing systematic and process solutions that best meets business needsapplying aon’s standard processes and proceduresattending project meetings and provides progress updates against plan tasks/timescalesworking with the appropriate stakeholders to ensure support is given in a structured and timely manner...
14 days ago
responsibilitiesinvestment data analystwe’re hiring!aon are currently recruiting a investment data analyst to join our team in leeds. the investment data analyst will be primarily responsible for focusing on the production of client reporting for all dcs productsworking with central reporting and offshore teams to deliver standardized offerings and directly producing more complex reporting and analysis where required.about aonheadquartered in london, aon plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.aon is an equal opportunities employer. aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.r&ithe uk pensions landscape is evolving at a rapid pace. economic challenges, legislative change, an ageing population and asset volatility pose a wide variety of risks and challenges to pension schemes. trustees and scheme sponsors are faced with a range of decisions on difficult topics from managing risk to improving member engagement, setting an investment strategy to managing dc plans.aon retirement solutions’ market-leading capabilities and award-winning expertise make us the perfect partner to help clients through their pension challenges. we can provide integrated and comprehensive solutions across actuarial, plan administration, investment and insurance disciplines, enabling us to serve our clients' unique needs every step of the way.about the roleyour impact as a investment data analyst: assistance in planning the quarterly reporting cycle and overseeing the production of reports by making sure all information is produced/flows to the right teams at the right time;maintaining complex spreadsheets containing valuation, transaction, performance and attribution data required to enable various types of investment reporting;ensuring the necessary information/data flows to the team in birmingham (the hub), who are responsible for running the majority of quarterly investment reports;producing complex bespoke reports for non-standard uk and european clients produced outside of the hub;making sure new reports/clients can be accommodated into the process and that the processes can accommodate increasing client numbers. this will involve extensive automation;assistance in a global project to transition quarterly reporting to a new online portal. improving efficiencies in the way in which we consolidate delegated quarterly reporting data to aid this transition;production and checking of clients' monthly valuation statements;working alongside aon’s offshore team in india to produce monthly fund factsheets and quarterly fund brochures for use at client meetings and for prospects;production and checking of regulatory reporting such as sorp risk disclosures, ppf levy, aifmd reporting and flightplan de-risking reporting;maintaining and creating documentation for a variety of procedures and toolsresponsibility for working in accordance with the aon uk limited risk management framework, and compliance with the aon uk limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any group company. working with o...