<h2>job description</h2> <p><strong>to assist with the development of a high quality, efficient and effective professional maintenance group as directed by the asset manager (corporate buildings) and asset manager, all in accordance with the needs and priorities of theouncil and internal and external clients.</strong></p> <h2>requirements</h2> <p>to assist the asset manager (corporate buildings) in all aspects of management of the maintenance group, including acting up when the asset manager (cb) is absent.</p> <p>to assist the asset manager (cb) with the co-ordination & delivery of condition surveys to council assets (including preparation of whole life cycle costings), identifying and prioritising issues relating to the council’s asset management plan and school estate management plan.</p> <p>to ensure the timeous provision of appropriate information to the asset manager, corporate procurement group, the asset management team and clients on matters of legitimate concern.</p> <p>to assist with ‘best value’ issues relating to the maintenance group</p> <p>to assist with planning and programming of capital and revenue works as requested, for all clients.</p> <p>to ensure the maintenance services group complies with the construction (design and management) and health and safety regulations in all aspects of its work.</p> <h2>the individual</h2> <p>minimum of 5 years post qualification experience in a professional maintenance group environment relating to building services.</p> <p>knowledge of statutory legislation regarding building mechanical and electrical systems.</p> <p>knowledge of legionella risk management.</p> <p>appropriate technical qualifications to degree level or post grad (or equivalent).</p> <p>chartered m&e engineer/building services engineer (mcibse).</p> <p>willingness to work in a demanding position where a flexible approach is required.</p> <p>ability to accept delegation, ability to organise and supervise work and staff.</p> <p>knowledge of policies, issues, procedures and practices relating to the delivery of a building maintenance service.</p> <p>knowledge of the (construction design and management) regulations 2015.</p> <p>it skills (ms word, excel and access databases).</p> <p>ability to co-ordinate information and write clear reports.</p> <p>good analytical and numerical skills.</p> <p>you will be expected to travel efficiently and effectively between various work locations within moray to meet the operational requirements of the service. due to the rural nature of moray this is normally undertaken by use of a car.</p> <p>full driving licence and access to a vehicle.</p> <p>good communication skills (both oral and written).</p> <p>good negotiation skills.</p> <p>understanding of the importance and ability to work as an effective team member.</p> <p>ability to relate well to colleagues, elected members and the public.</p> <p>ability to carry out survey work at all building levels, including basements and attic spaces, and site inspections at ground and roof level including accessing scaffolding.</p> <p>ability to work flexibly to meet the needs and demands of the service.</p> <p>ability to work in different offices dependent on service requirements.</p> <p> </p> <p>closing date: 16 april 2021</p> <p>starting salary: £36,644 per year</p> <p>£19.44 per hour</p> <p>36.25 hours per week</p> <p>for further information, please contact geoff newell, asset manager (corporate buildings) on 07933629837 or email address geoffrey.newell@moray.gov.uk</p> <p> <strong> proud member of the disability confident employer scheme </strong> </p> <img> <div> <div> <div> <span> about disability confident </span> </div> <div> a disability confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. it is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. for more details please go to <a>disability confident</a>. </div> </div> </div> <a> « return to the search results </a>

at ceva, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers. we are supply chain experts and live and breathe it every day. we offer a broad range of services in contract logistics, air, ocean and ground management thanks to our 78,000 employees, operating in more than 160 countries. at ceva, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you dare to grow with us? your role we currently have an exciting opportunity for a talented warehouse solutions design engineer to join our solution design team based in ashby de la zouch. our solutions design team is responsible for growth of contract logistics and ground business through new business wins and the expansion of existing clients through innovation and cost-effective solutions. what are you going to do? in the role of warehouse solutions design engineer you will provide experienced analytical support and engage best practice solution design, implementation, costing and presentation for both current and projected business propositions for ceva customers. this is a highly visible and varied role that will see you playing a pivotal part in designing and implementing warehousing solutions for our customers. key responsibilities: preparation of warehouse layouts using cadidentifying and proposing innovative storage and picking systemsutilising productivity tools to determine headcount and preferred mheliaising with it and operations teams to agree optimum warehouse processesundertake solution design projects independently with minimum support from line management and provide thorough, experienced and timely support in data analysis, solution design and testing, costing, implementation, proposal preparation and presentations.initiate the gathering and analysis of information from current and prospective customers to ensure a quality, innovative, cost effective and operationally sound warehouse and/or distribution solution to be designed and presented within required standards and timescales.provide assistance to senior management with the production of internal and external proposals and presentations including producing relevant sections and taking part in presentations as required.conduct solution operational reviews (alongside business development project manager) to gain operational and financial sign off.ensure completion of all design and analysis tasks in accordance with agreed timescales.constructing cost models and assisting with commercial discussionsassisting in contract implementations and other &quot;off site&quot; projects. what are we looking for? our ideal candidate will be educated to degree level or equivalent with previous, demonstrable experience gained within a warehouse solution design or operational role across a wide range of market sectors. you will have a thorough understanding of warehouse operations and will have previously used cad to prepare warehouse layouts. competence in using assorted modelling software and exceptional analytical and problem-solving skills are also key requirements for this role. what do we have to offer? with a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. we offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. there’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top logistics providers in the world then please do get in touch to find your next role. about tomorrow we value your professional and personal growth. that’s why we share plenty of career opportunities for you to thrive within ceva. join ceva for a challenging career.

our culture believes in powering your potential. we provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.<br>we believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. that’s what #lifeatcummins is all about.<br><br>we are looking for an innovative quality engineer with the autonomy to apply the principles of product quality planning, evaluation and control in support of the manufacturing operations within our organization.<br><br>working from our daventry plant you will be responsible for applicable systems related to plant customer issues, ensuring and focusing on quality processes, procedures and continuous improvement to reduce potential defects.<br><br>in this role, you will make an impact in the following ways: <br>• monitor supplier performance, whilst engage and improve their performance if not met<br>• robust corrective action, making any changes necessary to ensure continual improvement in process and product design along with ensuring supplier corrective action requests are actioned<br>• perform quality audits of processes and systems<br>• lead the technical quality planning and ensure customer satisfaction through structured and measurable processes as defined by industry standard.<br>• lead and/or participate in six sigma and serious quality problem (sqp & pqp) projects<br>• support internal supply base as an sqie with ppap and 7 step process to ensure no defects whilst safeguarding that actions are completed, and lead times are met and delivered.<br><br>to be successful in this role you will need the following: <br>• college, university, or equivalent bachelor’s degree in engineering or other relevant technical disciplines is required within manufacturing processes<br>• exposure to and experience working with fabrication / machining / casting processes<br>• an understanding of iatf or quality core tools along with engine components would be beneficial<br>• be an influential member of the team<br>• excellent communications skills dealing with both internal and external suppliers and customers.<br><br>compensation and benefits:<br>• salary between £27,801 - 38,700 depending on experience<br>• defined contribution pension scheme<br>• annual bonus plan (based upon company performance)<br>• assisted bupa membership<br>• health cash plan - support towards medical, optical and dental costs<br>• life assurance<br>• 25 days annual leave plus public holidays<br><br>closing date: 30th april 2021<br> <a> « return to the search results </a>

<p><strong>base location:</strong> inverness, glasgow, perth or aberdeen</p> <p><strong>salary:</strong> £41,000 - £52,000 + car/car allowance + a range of other benefits to support your family, finances and wellbeing.</p> <p><strong>working pattern:</strong> permanent full time or flexible working options available</p> <p><strong>what is the role?</strong></p> <p>the hvdc engineering team is looking to appoint two hvdc project and operations engineers to work on our eastern and western isles hvdc projects which are currently due to be in execution in the next couple of years. these roles are an excellent opportunity for those with the technical skills, drive and enthusiasm to become deeply involved in the growing hvdc industry in support of our wider net zero goals. there will also be opportunity to work on our installed hvdc assets through our hvdc operations. due to the development stage of both hvdc projects we will consider candidates with a technical background looking to develop into the roles as the projects run through their respective lifecycles albeit you will be fully supported by experienced senior hvdc engineers in the team.</p> <p>1. promote and manage safety within assigned hvdc projects through the implementation of cdm procedures and practices, fulfilling the role of designer and being part of the principal designer team.</p> <p>2. responsible for engineering delivery on assigned hvdc project(s) of a typical total capital value of £500m - £1700m. work closely with engineering managers, lead engineers, lead project managers and project managers (and project director as appropriate) to ensure that engineering and quality risks are identified and understood, and that appropriate measures are put in place to ensure mitigation. provide technical input in specialist hvdc discipline and working with other engineering disciplines as well as interfacing with other technical and project functions.</p> <p>3. prepare design management plans, engineering works information, design decision registers and any other required design risk management tool. ensure that project technical requirements are clearly and robustly communicated to project teams, and that project teams understand the requirement to refer technical issues to engineering.</p> <p>4. responsibility to provide engineering support to hvdc operational assets on an ongoing basis</p> <p>5. responsible for defining the scope and managing budgets for embedded engineering consultants and project driven engineering consultancy services, studies, etc. reviewing contractor's tender proposals, proposing and promoting value for money opportunities, and challenging contractual disputes or compensation event claims.</p> <p><strong>what do i need?</strong></p> <p>to be considered for this role, we would love you to have:</p> <p>1. degree in appropriate engineering discipline (preferably ceng or working towards this). good technical knowledge of the transmission network, with technical understanding of core hvdc and facts elements, and understanding of facilitating functions. good technical knowledge of relevant legislation and the implications for transmission network management for both assets and projects, including cdm & esqcr.</p> <p>2. strong technical knowledge and experience in core hvdc discipline, with good awareness of all technical functions in hvdc systems and facts. strong technical knowledge and experience of design management process and in particular design validation and verification process.</p> <p>3. good technical knowledge of relevant legislation and the implications for transmission network management for both assets and projects, including cdm & esqcr. good technical knowledge of industry standards and specifications, and shet technical specifications, and how to determine applicability of relevant standards.</p> <p>4. ability to communicate complex technical issues in a clear and concise manner to facilitate decision making by senior management. diligence and ability to determine critical technical issues and prioritise, where necessary, over less critical issues. ability to guide work, including outputs, to inform relevant audience.</p> <p>5. ability to problem solve and develop structured risk-based solutions to address key issues. excellent written and verbal communication skills</p> <p><strong>about our business</strong></p> <p>ssen transmission owns and operates the electricity transmission network in the north of scotland, transporting energy from where it is generated to where it is needed, providing a safe and reliable supply of electricity to the communities it serves. home to some of the uk's greatest resources of renewable energy, ssen transmission is playing a critical role in the transition to a low carbon future, developing, building, maintaining and operating a network for net zero.</p> <p><strong>life at sse</strong></p> <p>if you're considering a career with us, you're probably wondering what's in it for you? from health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our sse advantage scheme.</p> <p>at sse we're proud to celebrate difference. we all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. we take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. above all, safety is at the heart of everything we do at sse and we live by the mantra 'if it's not safe, we don't do it'.</p> <p>sse is an equal opportunity employer. we encourage diversity and are committed to creating an inclusive environment for all employees. we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining sse.</p> <p><strong>next steps</strong></p> <p>all applications should be submitted online, and i'll be back in touch after the vacancy closing date to let you know the outcome.</p> <p>if you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact debbie on 0141 224 7197.</p> <p>before commencing employment with sse, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.</p> <a> « return to the search results </a>

<p><strong>base location:</strong> perth, glasgow or aberdeen</p> <p><strong>salary:</strong> £38,600 - £58,000 depending on experience</p> <p><strong>working pattern:</strong> permanent | full time, 37 hours per week | flexible working options available</p> <p><strong>what is the role?</strong></p> <p>ssen transmission is currently recruiting for an experienced senior planning engineer, key responsibilities include:</p> <p>1. lead the planning team and also planning of a portfolio of projects within transmission which includes both producing and managing programmes.</p> <p>2. you will implement technical expertise of the full project lifecycle where you will integrate your understanding of emerging industry methodologies to successfully manage the cross-discipline relationships within the project controls functions.</p> <p>3. you will create, implement, and execute a top-down approach in respect of the strategy plans and schedules that support the project work processes, milestones and deadlines. you will have practical field experience with planning & scheduling knowledge to identify challenges to the project schedule and suggest mitigation plans.</p> <p>4. liaise with project teams, contractors, site management and commercial teams throughout the project lifecycle to effectively report on project progress, risks and contingency plans.</p> <p>5. this role involves leadership, mentoring and management of the planning team. implementation and monitoring earned value systems that accurately measure progress and performance. you will provide reporting and feedback to project and business group management which are appropriate to the project needs and the client requirements.</p> <p><strong>what do i need?</strong></p> <p>to be considered for this role, we would love you to have:</p> <p>1. a bachelor's degree in construction management, engineering, project management, or related technical field or national level nvq5 or equivalent working knowledge. an active membership in at least one professional body or association demonstrating continual professional development is desirable.</p> <p>2. experience of leading a planning team.</p> <p>3. experience planning on large scale, complex projects throughout the project lifecycle and ideally trained in nec3 contract management with focus on planning requirements is highly desirable.</p> <p>4. working knowledge of the transmission business with focus on understanding the regulatory requirements to conform to ofgem restrictions is required. you should have demonstrable understanding of sse's business areas, the energy industry, gained from experience as well as through social/professional networking is preferred.</p> <p>5. previous experience of implementing and effectively using company-standard planning & scheduling systems and project or program-specific planning & scheduling systems (primavera p6) is essential to the role.</p> <p><strong>about our business</strong></p> <p>ssen transmission owns and operates the electricity transmission network in the north of scotland, transporting energy from where it is generated to where it is needed, providing a safe and reliable supply of electricity to the communities it serves. home to some of the uk's greatest resources of renewable energy, ssen transmission is playing a critical role in the transition to a low carbon future, developing, building, maintaining and operating a network for net zero.</p> <p><strong>life at sse</strong></p> <p>if you're considering a career with us, you're probably wondering what's in it for you? from health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our sse advantage scheme.</p> <p>at sse we're proud to celebrate difference. we all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. we take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. above all, safety is at the heart of everything we do at sse and we live by the mantra 'if it's not safe, we don't do it'.</p> <p>sse is an equal opportunity employer. we encourage diversity and are committed to creating an inclusive environment for all employees. we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining sse.</p> <p><strong>next steps</strong></p> <p>all applications should be submitted online, and i'll be back in touch after the vacancy closing date to let you know the outcome.</p> <p>if you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact debbie on 0141 224 7197.</p> <p>before commencing employment with sse, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.</p> <a> « return to the search results </a>

<p><strong>base location:</strong> inverness</p> <p><strong>salary:</strong> £32,900 - £49,300 depending on skills and experience</p> <p><strong>working pattern:</strong> permanent | full time, 37 hours per week | flexible working options available</p> <p><strong>what is the role?</strong></p> <p>ssen transmission is currently recruiting for an experienced planning engineer</p> <p>key responsibilities include:</p> <p>1. planning of a portfolio of projects within transmission which includes both producing and managing programmes. you will have practical field experience with planning & scheduling knowledge to identify challenges to the project schedule and suggest mitigation plans.</p> <p>2. you will implement technical expertise of the full project lifecycle where you will integrate your understanding of emerging industry methodologies to successfully manage the cross-discipline relationships within the project controls functions.</p> <p>3. you will create, implement, and execute a top-down approach in respect of the strategy plans and schedules that support the project work processes, milestones and deadlines.</p> <p>4. you will liaise with project teams, contractors, site management and commercial teams throughout the project lifecycle to effectively report on project progress, risks and contingency plans.</p> <p>5. this role involves implementation and monitoring earned value systems that accurately measure progress and performance. you will provide reporting and feedback to project and business group management which are appropriate to the project needs and the client requirements.</p> <p><strong>what do i need?</strong></p> <p>to be considered for this role, we would love you to have:</p> <p>1. a bachelor's degree in construction management, engineering, project management, or related technical field or national level nvq5 or equivalent working knowledge. an active membership in at least one professional body or association demonstrating continual professional development is desirable.</p> <p>2. experience planning on large scale, complex projects throughout the project lifecycle and ideally trained in nec3 contract management with focus on planning requirements is highly desirable.</p> <p>3. working knowledge of the transmission business with focus on understanding the regulatory requirements to conform to ofgem restrictions is required.</p> <p>4. you should have demonstrable understanding of sse's business areas, the energy industry, gained from experience as well as through social/professional networking is preferred.</p> <p>5. previous experience of implementing and effectively using company-standard planning & scheduling systems and project or program-specific planning & scheduling systems (primavera p6) is essential to the role.</p> <p><strong>about our business</strong></p> <p>ssen transmission owns and operates the electricity transmission network in the north of scotland, transporting energy from where it is generated to where it is needed, providing a safe and reliable supply of electricity to the communities it serves. home to some of the uk's greatest resources of renewable energy, ssen transmission is playing a critical role in the transition to a low carbon future, developing, building, maintaining and operating a network for net zero.</p> <p><strong>life at sse</strong></p> <p>if you're considering a career with us, you're probably wondering what's in it for you? from health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our sse advantage scheme.</p> <p>at sse we're proud to celebrate difference. we all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. we take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. above all, safety is at the heart of everything we do at sse and we live by the mantra 'if it's not safe, we don't do it'.</p> <p>sse is an equal opportunity employer. we encourage diversity and are committed to creating an inclusive environment for all employees. we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining sse.</p> <p><strong>next steps</strong></p> <p>all applications should be submitted online, and i'll be back in touch after the vacancy closing date to let you know the outcome.</p> <p>if you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact debbie on 0141 224 7197.</p> <p>before commencing employment with sse, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.</p> <a> « return to the search results </a>

job title: it cloud services engineercontract type: permanent, full timelocation: eastleigh or bournemouth salary on offer: &#163;48,500 per annum dependent on experience to start as soon as possibleit cloud services engineer : the it cloud services engineer will report into the cloud services manager and will be responsible for the day to day delivery of cost efficient and robust it services hosted in the cloud. the job holder will work closely with it technical teams and service providers to provide technical expertise and support the seamless transition of services to production. the cloud services engineer will also deputise for the cloud services manager when appropriate. main responsibilities as it cloud services engineer: technical support for cloud technologies.configuration of some of the applications included in the microsoft 365 product suite.may sometimes lead and direct the work of the cloud services team[sb1]and will deputise for the it cloud services manager.participate in ageas group working parties, by representing the uk with the aim of pooling resources for the effective and efficient consumption of cloud services.continually look for process improvements to optimise cloud consumption cost model.maintain awareness and knowledge of developments from cloud service providers.monitor the performance of ageas cloud based systems and provide proactive guidance on improvements. provide guidance and support for technical stakeholders and cloud support teams.work with internal stakeholders to understand requirements and how they can be delivered in a cloud hosted environment.develop it cloud services delivery [sb4]plans along with associated communications, ensuring that all stakeholders are aware and prepared for any impendingcloud related changes.identify and manage risks, issues and conflicts to ensure effective resolution and timely delivery.effectively communicate the required delivery expectations to team members and stakeholders in a timely and clear fashion and ensure delivery is on track or manage any changes to the timeline efficiently. skills and experience you need as it cloud services engineer: familiar with standard concepts, practices, and procedures of cloud technology, including software as service (saas), platform as service (paas), or infrastructure as aservice (iaas).strong technical skills in developing iac and collaboration with devops teams with a proven track record of working with azure devops, ci/cd pipelines, tools and processes.experience of migrating on-premise services to the cloud, specifically azure[sb7]experience with cloud networking included express route, dmz config and routing.[sb8]exceptional written and oral communication skills, which are essential for interacting with key stakeholders at all levels across the project to manage, inform andinfluence successful project outcomes.commercial experience of cloud technologies.expertise in setting and managing stakeholder expectations.ability to keep up to date with technology trends in the cloud space to enable ageas to leverage any opportunities.possesses a distinctive blend of business acumen and it infrastructure/development knowledge.an appreciation for devops methods (communication, collaboration, integration &amp; automation).core competenciesdemonstrates personal commitment to change through actions and words.acts as cloud sme within the business.communicates ideas or positions in a persuasive manner that builds support, agreement or commitment for change.takes actions that directly or indirectly influence others to create buy-in, gain trust and motivate actions in others, or win concessions without damaging relationships.ability to facilitate win-win solutions when conflicts emerge.makes decisions and recommendations clearly linked to the company plan and designs processes to guide the organisation and people transition through change.defines standards in terms of doing what is appropriate and doing it well.competes resourcefully and takes calculated risks to achieve results.incorporates business priorities, strategies, goals, emerging technologies, industry trends and economic viability.ensures short term decisions link to long term plans. here are some of the benefits you can enjoy within the it cloud services engineer role based in eastleigh or bournemouth: a competitive pension for which ageas will pay twice the amount.generous amount of holidays with the option to buy up to 10 additional days.annual salary review.actuarial study support is available.discretionary annual bonus based on personal and company performance. life assurance of 4 x salary with the option to flex up.return to work programme scheme.flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner perkz.com).support groups- well-being activities, yoga, mindfulness sessions, sports and social club events and more. want to be part of a winning team? come and join ageas.click on the 'apply button' to be considered for our it cloud services engineer opportunity at ageas in eastleigh or bournemouth.#indmp

job title: services engineer location: nottingham, uk and home based salary: &#163;30,000 per annum &#43; company benefits inc. flexible working job type: full time, permanent the company aims to unify people, processes and technology to deliver sap rapidly, reliably, smarter and at scale. having been in the infrastructure industry for over 20 years, they aim to build more agile ways of working for customers. they are passionate sap hana cloud experts they are trusted experts in cloud infrastructure and sap hana platforms. their mission is to make customers more successful by simplifying and optimising platforms, accelerating, and de-risking deployments. they achieve this through their cloud and infrastructure expertise, rich insight and managed service offerings about the role at the heart of the company's customer offering is the managed services team. managed services drives the deepest client relationships and the best long-term commercial opportunities. it is where 'manage &amp; optimise' ultimately gets delivered for customers as a services engineer you are a technical expert and have great customer engagement and management skills. you will be responsible for the continuous monitoring of customer platforms, incident and problem review, resolution, and as appropriate escalation with great opportunities to develop your technical and services skills across a broad range of highly relevant technologies this is a great role that will challenge the best to be better main responsibilities general build and maintain positive relationships with customers, venders, resources and partnersbe a customer advocate to all teamscarefully manage customer expectations in line with slas, change control notices and contractscreation and review of knowledge base articlespromote proactive support to prevent issues from reoccurringresponsible for data integrity - ensuring that all data is correct and verified ticket triage ensure that all tickets logged are triaged in accordance with our internal processes and achieve sla'sreview ticket information and make sure it's accuratereview ticket priorities and severities and ensure they are correctly updatedmake sure that all base level troubleshooting has been completed and documented within the itsm tool service operations engage with customers in regular status updates carefully tracking incidents, requests, problem records and proactive monitoring against contracted sla'sdeliver consistent quality customer service, ensuring that all issues are logged, prioritised and resolved within sla'skeep customers informed on the status of tickets loggedsecurity permission administrationcommunicating and managing the service and change &amp; release process to all clients and stakeholdersassisting with the mi process, process documentation, support packs and communication packsclose collaboration with the service assurance team to ensure customers' expectations are achieved and exceededmanagement of client azure environments including security processes, user creations and security, back ups and failovers etc service transition ensure that the customer experience is successfulservice escalationsfirst point of contact for customer escalationsupdate all teams, stakeholders and partners on service issues in key business areas service improvements work with your colleagues to identify service improvement opportunitiesin collaboration with the head of managed services proactively assess service trends to identify areas for improvement - driving root cause analysis, incident reduction, service improvement and problem management about you essential 2&#43; years' experience in managing customer facing incidentsexperience managing and working with third party technical service providers and customer technical teamsable to troubleshoot complex situations with the client and effectively negotiate potential solutionsexcellent planning and organisational skillsitil foundation requiredgood working knowledge of ms office/windowsazure foundation certified desirable qualified to degree level or equivalent (preferably in a technology or business-related subject)intermediate itil qualificationsintermediate microsoft azure certificationsredhat/suse certifications personal behaviours ability to work in a busy pressured environmenta strong service oriented (&quot;can-do&quot;) culture, with a strong focus on customer approach. committed to exceeding customer expectationsexcellent telephone mannergood communicator with the user environment. ability to communicate with all levels of staff and customersdynamic but aware of the views and feelings of othersable to integrate with the team and be a good team playerdriven and motivatedcan demonstrate clear purpose, enthusiasm and commitmentsuggests new ideas within the teamability to work on own initiative and be flexibleability to organise and manage multiple priorities in a demanding environmentgood ownership skillsexcellent written communication skills benefits highly competitive salary and excellent benefits packagehugely supportive working environment with a dynamic culture and companyflexible and diverse working environment sounds interesting? click apply now

<h2>job advertisement</h2> <p>are you looking for a career with an employer who offers a generous package of terms and conditions and promotes work-life balance and wellbeing amongst its employees? with a generous annual leave entitlement and access to a variety of flexible working options and initiatives, north lanarkshire council could be the place for you. an exciting opportunity has arisen for a high performing and experienced manager to lead our engineering team.</p> <p>north lanarkshire is scotland’s fourth largest authority by population and is perfectly situated in the heart of scotland’s central belt with great transport links making this the perfect place to live and work! we have a detailed plan setting the direction to deliver an ambitious growth and development programme for growth and prosperity for all, making north lanarkshire the place to live, learn, work and invest. </p> <p>as part of our leadership team, you will work with a variety of partners, customers and clients on the delivery of a professional service that maximises resources and delivers positive outcomes.</p> <p>in this exciting and key leadership role you will lead the engineering service, which encompasses the roads scope and standards, road structures, and water management teams. you will be responsible for the development and delivery of a wide range of infrastructure and transportation projects, ensuring legislative compliance and the ongoing development of the service.</p> <p>you will be responsible for the delivery of substantial capital programmes of work in line with the plan for north lanarkshire. these will include road improvement schemes, bridge maintenance, active travel infrastructure, public transport infrastructure, reservoir maintenance, drainage and flood prevention schemes.</p> <p>to be a success in this role you will have demonstrated leadership skills, be innovative, solutions focused, and influential. you will be responsible for ensuring the delivery of quality services to our citizens and communities and promoting the council’s vision, values and reputation.</p> <p>with a degree in civil engineering or equivalent in a relevant discipline, and chartered membership of an appropriate professional organisation, you will have substantial knowledge and experience within a relevant field. you must have a proven track record of delivering projects and service priorities, including the ability to achieve project milestones and targets. you must be able to demonstrate proven experience of developing successful working relationships with contractors and professional service providers and in nec contract management. you will have demonstrable experience in planning, tracking, and communicating progress on projects. you will also have capital and revenue budgetary experience including preparation, monitoring and control arrangements. </p> <p>you will be business and customer focused with a demonstrable record of, identifying opportunities, achieving outcomes, managing change, and exercising strong leadership skills. you will be self-motivated with a flexible and collaborative approach to work and have the ability to cope with multiple and changing demands whilst meeting tight deadlines. you will also have a sound understanding and knowledge of legislation and initiatives within the relevant disciplines. </p> <p>with excellent organisational and it skills, you will be able to utilise various microsoft office packages, and be a clear written and verbal communicator, with the ability to analyse information and produce reports and with experience of presenting information in public forums.</p> <p>you must be able to travel throughout north lanarkshire and also outwith this area to undertake the duties of this post.</p> <p>as a result of covid-19 and in line with the council’s interim home working policy, this role will be predominately carried out from home.</p> <p>north lanarkshire council are happy to talk flexible working, we operate a <br>smarter working policy.</p> <p>click here to see our recruitment charter.</p> <p> </p> <p>we are a disability confident leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the position.</p> <p>we have also adopted the armed forces community covenant to show our support for service personnel, veterans and their families. our aim is to ensure that those who have left military services are guaranteed an interview where they meet the minimum requirements for the position.</p> <p>alternative application packs can be requested in other formats for example, large print, braille, and audio. to request an alternative application pack please phone 01698 403151.</p> <p> </p> <p> </p> <p> <strong> proud member of the disability confident employer scheme </strong> </p> <img> <div> <div> <div> <span> about disability confident </span> </div> <div> a disability confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. it is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. for more details please go to <a>disability confident</a>. </div> </div> </div> <a> « return to the search results </a>

<p><strong>base location:</strong> inverness</p> <p><strong>salary:</strong> £32,851 - £43,385 + car/car allowance + a range of other benefits to support your family, finances and wellbeing.</p> <p><strong>working pattern:</strong> permanent | full time | flexible working options available</p> <p><strong>what is the role?</strong></p> <p>we are looking for a civil engineer to provide support within our operations and maintenance. the key responsibilities of this role are as follows:</p> <p>1. to inspect and report on the civil engineering, building and construction technology used on our sites.</p> <p>2. apply eurocodes, british standards, building regulations and related health & safety law to ensure compliance of our sites.</p> <p>3. produce budgets and estimates to promote excellence in the maintenance of our assets.</p> <p>4. develop an understanding of the transmission network and the application of the safety rules attached to it.</p> <p>5. engage and collaborate with both internal and external stakeholders.</p> <p><strong>what do i need?</strong></p> <p>to be considered for this role, we would love you to have:</p> <p>1. a recognised civil engineering/construction qualification (hnc or higher, allow we will consider candidates with relevant experience).</p> <p>2. demonstrable communication skills. written, verbal and graphically.</p> <p>3. competence in it systems, preferably in ms office suite, autocad and document management systems. it would be desirable to have experience in gis.</p> <p>4. a clean uk driving licence.</p> <p>5. contract management experience, nec 3 preferred.</p> <p><strong>about our business</strong></p> <p>ssen transmission owns and operates the electricity transmission network in the north of scotland, transporting energy from where it is generated to where it is needed, providing a safe and reliable supply of electricity to the communities it serves. home to some of the uk's greatest resources of renewable energy, ssen transmission is playing a critical role in the transition to a low carbon future, developing, building, maintaining and operating a network for net zero.</p> <p><strong>life at sse</strong></p> <p>if you're considering a career with us, you're probably wondering what's in it for you? from health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our sse advantage scheme.</p> <p>at sse we're proud to celebrate difference. we all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. we take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. above all, safety is at the heart of everything we do at sse and we live by the mantra 'if it's not safe, we don't do it'.</p> <p>sse is an equal opportunity employer. we encourage diversity and are committed to creating an inclusive environment for all employees. we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining sse.</p> <p><strong>next steps</strong></p> <p>all applications should be submitted online, and i'll be back in touch after the vacancy closing date to let you know the outcome.</p> <p>if you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact debbie on 0141 224 7197.</p> <p>before commencing employment with sse, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.</p> <a> « return to the search results </a>