pmo analyst location: leeds or southampton benefits: £30,000 + 25 days + 8daysbh + 4% pension + 3% flex fund the company established by the department of health and social care in a unique partnership with digital experts sopra steria, we deliver modern corporate services to the nhs with the main objective to save money and time, as well as continuing to provide world class patient care. today we provide finance, procurement, it and employment services to around 40% of the nhs. over 140 healthcare providers and arm’s length bodies – and every single commissioning organisation in the country – trust us to manage at least one of their corporate functions. the day job are you currently working as a pmo analyst looking for your next role?a brand new opportunity has arisen for a pmo analyst to join our portfolio delivery team. as part of the nhs sbs transformation journey we are forming an enterprise pmo to support the delivery of our strategy. reporting to the epmo manager this role will be a key part of the new team providing support and governance to our portfolio projects and organisational insight. you will help with project planning and tracking managing raidd logs as well as delivery project assurance health checks. key responsibilities maintenance and continuous improvement of the portfolio, programme and project management standards, guidance and templates that support the nhs sbs ppm framework, ensuring that these standards are used consistently across the nhs sbs project environmentsupport product and project managers on overall activities such as project planning and tracking, managing raidd logs, facilitating meetings and workshops, and preparing project reports.through engagement with projects and the delivery of project assurance health checks and stage gate reviews, to provide early warning that a project is at risk of not delivering to scope, time or cost.delivery of the pmo service cataloguecuration of the nhs sbs project management knowledge librarysupport and contribute to the development and delivery of accurate portfolio reporting including the compilation of portfolio governance reports to a range of stakeholders on a weekly and monthly basis essential skills recent and relevant pmo experience, ideally in a portfolio environment, with a track record of delivering to required standards.experience of working with managing hybrid project delivery teams, including offshore, dedicated staff, seconded staff, client staff and contractors.good understanding of the it & business change processes – and able to raise challenges when not followed desirable skills awareness of project standards, ideally a current project management certification (apm, prince2 practitioner or equivalent)experience of supporting projects utilising agile techniques (scrum, dsdm)experience of working in technology and business change projects and programmessupporting risk and resource planning across a portfolio structure.awareness of continuous improvement across programme and project delivery.

new business consultant (employee health and benefits): the team: mercer marsh benefits (mmb) specialise in employee benefits and are part of marsh and mclennan companies (mmc). as a leading global broker we have a wealth of industry knowledge and can offer our clients bespoke terms that are normally only available to much larger clients. we offer employers between 1-500 lives covering health , protection and pensions. what can you expect? the main focus of your role as a new business consultant will be to exceed financial targets by acquiring clients through internal and external relationships. integrity and compliance are key to all aspects of the business we conduct and you will be required to invest in your own personal development. whilst the majority of the team are based in bristol, we are open to hiring candidates anywhere in the uk, on a remote-working basis. what you will be rewarded with? we offer competitive salaries and comprehensive benefits, including uncapped bonus potential we support programmes including: health & welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, diversity and inclusion and paid volunteer opportunities we will rely on you to: exceed new business targets monitor insurers/ providers performance on behalf of clients communicate and negotiate with insurers completion and maintenance of crm and use to plan, manage and monitor sales activity identify business opportunities from prospects work with support team assigned to ensure the delivery of service to clients in line with mmb commercial standards understand client needs and meet objectives. build successful client relationships. gain referrals from clients successfully transition new accounts to colleagues post win what you need to have: current or previous experience in a business-to-business environment within the employee health & benefits industry, either as a client administrator, account manager or sales representative ability to work with internal and external stakeholders client focussed, with a 'can-do-attitude' strong problem solving skills strong organisation skills and ability to manage multiple sales prospects self-starter attitude, that is able to work independently what will make you stand out: proven track record of winning new business and exceeding yearly sales targets on a consistent basis in the employee health and benefits industry about the company: mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. mercer’s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. mercer is a business of marsh & mclennan (nyse: mmc), the world’s leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annual revenue of $17 billion. through its market-leading businesses including marsh, guy carpenter and oliver wyman, marsh & mclennan helps clients navigate an increasingly dynamic and complex environment. we embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs. we are proud of our inclusive culture where everyone feels empowered to bring their whole selves to work and thrive. learn more about our foundational values, mission and vision for the future by reviewing our greater good policy

about connect-ip founded in 2005, connect-ip is an independent it infrastructure business that delivers a broad range of solutions and services to a prestigious and growing portfolio of organisations in various sectors including healthcare, retail and workspace. we offer a unique, value-driven approach with a depth of expertise in complex and challenging infrastructure environments. based in sheffield and operating throughout the uk, our people are highly qualified, experienced, personable and always helpful, often going beyond what is required to ensure we meet and exceed our client’s expectations. the role connect-ip operates independently as part of a group of companies. the consultant is the technical implementer within their respective technology practice responsible for delivering against design, implementation, and test plans. working closely within the group, along with principal consultants and architects; consultants ensure adherence to the connect-ip and delivery model, maximising quality and efficiency. in parallel, consultants also support connect-ip’s project management team delivering against our methodology to ensure a successful implementation and seamless delivery experience. consultants regularly draw upon their experiences to support the continuous improvement of solution design within practice. general responsibilities consistently and diligently delivers tasks within the project lifecycle in adherence with the connect-ip delivery model.implements hardware and configuration against approved designs.delivers proof of concept (poc) activities demonstrating solution value to clients.completes project documentation to a consistently high quality and in accordance with connect-ip’s delivery model and documentation standards.acts as a point of technical escalation for the connect-ip operations team.carries out and reports back on client technology assessments.works closely with project managers assisting with project planning and ongoing project management tasks including risk identification, tracking of actions, issues management and identifying dependencies.seeks opportunities to improve processes and methods to ensure that connect-ip is best positioned to deliver high value services to clients. qualifications & experience ccna qualified.experience of working in healthcare and/or retail desirable.solid understanding of and experience working with complex technical delivery solutions.experience of articulating complex technical challenges to arrive at the right decision what you need to do now if you would to be considered for this position, and want to be part of a growing & innovative company . . . . click "apply" now. to be considered for this position, you must have full rights to work in the uk. connect-ip is an equal opportunities employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion, or age. this person specification is designed to help members of interviewing panels judge the qualities of interviewees in a systematic and consistent way and in accordance with connect-ip’s equal opportunities policy.

role profile the primary markets team is responsible for: *attracting companies from the uk, european and international markets to list and trade on the london stock exchange markets *managing and supporting the community of c.2500 listed issuers on the lse. *building and strengthening relations with key stakeholder groups and influencers that support london's capital markets, including but not limited to sovereign wealth funds, investment banks, law firms, audit firms and pr advisers. *maintaining and further enhancing lse's markets to ensure we provide companies seeking admission to the london stock exchangeenter the key responsibilities of the role: *this full-time position will provide the successful applicant with an opportunity to play an important role in attracting companies to london stock exchange's markets, which include main market and aim. *the role will include specific responsibility for helping the team manage a client portfolio of companies, private equity funds, vc funds and capital market advisers. *the role will be focussed on attracting issuers from russia, cis & mongolia to list on the london stock exchange and the successful candidate will report into the head of europe, primary markets. a successful candidate will: *focus on supporting europe team's business development activities, including organising conferences, reaching out to new clients, responding to client queries. build constructive and proactive relationships with other client facing exchange departments in order to maximise interdepartmental cooperation. *work effectively with other lseg teams on key exchange projects *contribute to defining capital markets' marketing strategy and help shape targeted marketing & digital campaigns to achieve specific objectives in russia, cis & mongolia. *prioritise business development activities according to business and operational needs. *adhere to lseg values of integrity, partnership, innovation & excellencekey skills required to be successful in the role: *will have strong interest in and understanding equity capital markets and a good understanding of lseg's core markets and business areas, preferably with a relevant university degree. *will have experience in relationship management or business development role or able to provide evidence of the ability to do so. *able to create rapport with executives across a wide range of corporates/advisors in both formal and informal environment. *able to demonstrate an understanding of client business both from a commercial and strategic perspective.*will be open to occasional business travel abroad. *show flexibility in relation to working hours. *cultural understanding/affinity with the region is a plus but not a requirementkey behaviours and soft skills:we are looking for a passionate, energetic and driven individual who is strongly and genuinely interested in building and expanding our highly successful russia & cis business franchise. a successful applicant will be motivated, proactive, full of ideas while striving to work in harmony with the team and follow guidance. an ideal candidate will also be interested in lseg's commitment to diversity & inclusion. diversity & inclusion people are at the heart of what we do and drive the success of our business. our colleagues thrive personally and professionally through our shared values of integrity, partnership, innovation and excellence are at the core of our culture. we embrace diversity and inclusion and actively seek to attract people with unique backgrounds and perspectives. we are always looking at ways to become more agile in order to meet the needs of our teams and customers. we believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at lseg. about us london stock exchange group (lseg) is a global financial markets infrastructure business. its diversified global business focuses on information services, risk and balance sheet management and capital formation. the group supports global financial stability and sustainable economic growth by enabling businesses and economies to fund innovation, manage risk and create jobs. the group can trace its history back to 1698.in capital markets, the group operates a broad range of international equity, etf, bond and derivatives markets, including london stock exchange; borsa italiana; mts (a european fixed income market); and turquoise (a pan-european equities mtf). through its platforms, lseg offers market participants, unrivalled access to europe's capital markets in information services, through ftse russell, the group is a global leader in financial indexing, benchmarking and analytic services with over $16 trillion benchmarked to its indexes. the group also provides customers with an extensive range of data services, research and analytics through the yield book, mergent, sedol, unavista and rns. post trade and risk management services are a significant part of the group's business operations. in addition to majority ownership of lch, a multi-asset global ccp operator, lseg owns cc&g, the italian clearing house and monte titoli, a leading european custody and settlement business. lseg technology develops and operates high performance technology solutions, including trading, market surveillance and post trade systems for over 40 organisations and exchanges, including the group's own markets.lseg operates an open access model, offering choice and partnership to customers across all of its businesses. headquartered in the united kingdom, with significant operations in north america, italy, france and sri lanka, the group employs approximately 4,500 people.

mps is seeking a senior actuarial analyst with a specialism in non-life insurance to join a growing actuarial team. the successful candidate will play a key role in the delivery of the annual capital assessment and implementing capital model developments. there will also be the opportunity to contribute towards strategic projects including the evolution of our lloyd's vehicle. job descriptionup to 21% pension annual bonus scheme private medical insurance health care cash plan 25 days annual leave, plus bank holidays the mps actuarial development scheme provides a study package for the uk actuarial exams which includes up to 40 days leave per annum and reimbursement for exams, tutorials and study materials. these benefits are subject to meeting the exam progression and work performance requirements of the scheme. main responsibilities support the delivery of the annual capital assessment for mps discretionary business which includes: delivering a capital report explaining results, key movements and key assumptionsperforming model validation and delivering a validation report to relevant committeescommunication of results, key assumptions and uncertainties to relevant committeescompliance with all appropriate governance (particularly the capital modelling policy and technical actuarial standards) identify and implement model changes as required in line with the capital modelling policyassist with the capital modelling element of mps projects as identified by the head of actuarialsupport capital modelling work for spa 1892maintain model documentation and write new documentation as requiredstay abreast of best practice to ensure that all actuarial work is of the highest standard and improve the use and understanding of actuarial analysis within mps the ideal candidate advanced knowledge of capital modellingexperience of building and running capital models for a non-life insurer using specialist software (preferably remetrica)experience of model validation, parameterising capital models and actuarial report writingexcellent excel skillsexcellent communication skills including the ability to explain complex concepts clearly both in presentations and actuarial reportsexperience of training and managing the workload of junior staff membersan interest in process improvement (eg automation)either recently qualified or making good progress towards qualification as a fellow of the institute and faculty of actuaries due to the urgency of this role we may commence interviews prior to the closing date so please submit your application as soon as possible. about the companymedical protection society (mps) is the world’s leading protection organisation for doctors, dentists and healthcare professionals. we protect and support the professional interests of more than 300,000 members around the world, in countries as diverse as the united kingdom, south africa and hong kong.we strive to be much more than a last line of defence by being at our members’ side at every step, offering support, advice and world-class defence. membership provides access to expert advice and support together with the right to request indemnity for complaints or claims arising from professional practice.we continue to invest in our team to ensure that we are delivering the best possible service for members. this was recognised in 2016 when we were awarded an investors in people silver award. keywords:actuary, actuarial, solvency 2, solvency ii, modelling

we are on the lookout for an experienced project manager for our hereford hospital site - a unique, idyllic rural hospital like no other. this critical role encompasses all aspects of project delivery, utilising both in house and outsourced labour. it is rewarding, varied and a pfi project role you can really own end-to-end. what’s in it for you? a career enhancing role you’ll be proud to have on your cv stunning environment like no other cross collaborative stakeholder management excellent remuneration - £40 - £45k a team you’ll be proud to be part of long standing pfi contract job description£40,000 - £45,000 per annum plus excellent benefits available we also offer sodexo discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more main responsibilities preparation of specifications, schedules of works, programmes and cost plans to ensure project works are delivered and managed in accordance with contractual obligations. management and monitoring of project work collaboration and liaison with the estates team to deliver change notice and lifecycle requirements management and monitoring of specialist sub-contractors ensure compliance with relevant statutory, mandatory and contractual obligations ensure adherence to and enforcement of the site health and safety, quality and risk management policies and procedures ensuring correct use of management systems update and maintenance of the technical library management of costs impacting on the financial performance of the service, to maximise revenues and identify opportunities for growth providing information to ensure the asset schedule of equipment can be updated undertaking monitoring of the service activities as required duty holder in applicable technical disciplines provision of management information, data and analysis establishment and maintenance of effective communications and working relationships attendance at meetings (project and corporate), ensuring actions are monitored and progressed to resolution participation in and contribution to sodexo forums, initiatives and training the ideal candidate experience in the delivery and management of project works. experience within the healthcare sector duty holder experience, for example, authorised person/competent person in applicable disciplines. relevant building/engineering qualification and/or experience articulate and confident communicator experience in managing and monitoring contractor performance proactive and pragmatic approach to issue resolution flexible and adaptable approach commitment to continuous improvement and service excellence experience of working within complex/ pfi contractual framework about the companyin the uk and ireland, sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. with an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. at sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. we seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. we’re a disability confident leader employer. we’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. we are building on our support to the armed forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process. « return to the search results

location: perth, dundee or fort william salary: £36,836 to £48,648 plus company car/cash allowance working pattern: permanent | full time, 37 hours | flexible working options available about the department our commercial and connections teams are the first point of contact for customers wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property. we're here to help whether our customers are building a single home, housing development, industrial development, generation development or independent distribution network. our responsibility is to respond to challenging changes in our licence obligations, growing levels of competition and play a key role in progression to a low carbon future. what is the role? as a project manager, you'll provide leadership and management for the teams within the department ensuring they contribute to the overall success of the department and the company. you'll use your leadership, organisational, diagnostic and problem-solving skills and will need to be an effective communicator at all levels. you'll also manage the delivery of connection projects to meet the customer expectation, delivering on time and to cost. you will be responsible for delivering the designed solution ensuring any potential impacts to design, cost or load capacity are highlighted, escalated and addressed immediately. ensuring all contract based works are completed in line with the relevant contract and the escalation of any contractor concerns through to management chain. this may include liaising with commercial in p&c. what do i need? to ensure you get the most from your role you'll have a sound working knowledge of the electrical distribution industry. experience and knowledge of operating on lv distribution networks up to 33kv is preferred. you'll possess an iosh / cdm qualification (or equivalent business experience) to enable correct application of safe working management procedures pr-net-ocs-001. you'll also possess a prince 2 qualification (practitioner level) or be working towards qualification (or relevant business experience) for project management. you'll be confident managing multiple outputs within the team and indirect reports; furthermore, you'll have previous experience of both people and customer management with a proven track record for delivering work safely, on time and within budget. whilst the above skills and experience are important, we also have several personal competencies that we look for in our employees, you'll have a regard for safety and embed yourself in our safety culture, adhering to guidelines in everything you do as a key priority. outstanding customer relationship skills and a commitment to providing a high-level service is essential coupled with an ability to liaise comfortably with key stakeholders at all levels, both internal and external. for this role you must have a full, current driving license. our benefits we're committed to ensuring we offer our people a great place to work, with competitive salary, contributory pension plan and benefits package. next steps all applications should be submitted online however to discuss any adjustments you may require submitting your application please get in touch with martin on 0141 2247679. please be advised that applications should not be sent directly to this email address. we'll let you know the outcome of your application after the closing date. please be aware if you are successful, you'll be required to complete our pre-employment screening process before joining sse. about sse we all have different skills here at sse and that's what makes us stand out. we all take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. above all, safety is at the heart of everything we do at sse and we live by the mantra 'if it's not safe, we don't do it'. sse is an equal opportunity employer. we encourage diversity and are committed to creating an inclusive environment for all employees. « return to the search results

data engineer – exciting infrastructure project location: uk mobile package: up to £55000, 3% flex fund, pension, life assurance a great opportunity for a data engineer to join our team, working a huge government infrastructure project come and work for one of the best kept secrets in i.t on a number of exciting projects to keep you busy in 2021.the companygovernment sopra steria helps government to solve today’s big challenges. we combine technical expertise and delivery capability with vision to accelerate change and reimagine the way that public services are designed and delivered.? we work with energy and integrity to create?intelligent, highly secure, joined-up solutions that make a difference to everyday lives. we’ve been helping government to make a difference for 50 years, creating common systems and approaches, enabling government to work across multiple agencies and radically transform how public services are delivered. empowering government to make a difference to everyone, every day. the day joba great role for an experienced data engineer to join our team to support the building of an infrastructure and architecture of a nationwide project. it’s huge and you’ll be a key part of the solution to complete this eco-systemkey responsibilities develop clean, efficient, maintainable and extendable data workflowsperform code reviews and conduct unit testing to ensure standards are understood and being followedutilise your experience of graphic network design to form a digital twin.collaborating with the other members of the scrum team to develop a seamless solutiondeliver a complete data processing solution.ensure high performance near-real-time processing and batch processing from various data sourcescooperating with the data architects and data scientists to ensure an optimum digital twin.support automation testing of the digital twinset up and manage cloud environments and create test data essential skills an excellent understanding of the data processing capability of azure cloud.experience of working within a scrum teamdemonstrable experience of graph networks and graph theory.familiarity with azure sql and azure functionsexperience of using git source controlexperience of using microsoft azure devops, build pipelines, release management etc.ci/cd build tooling and testing utilitieshighly developed communication skills and proven ability to communicate clearly with other members of the delivery team desirable skills azure cloudgraph databaseazure data factoryscalasparkspark mldigital twin data structuresgraph theory algorithmsdata streaming reasons why you should apply to us we’re big – really big. with that comes career growth opportunities - we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk aboutwe have an enviable client list – we work with some of the biggest names out therewe ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count our goal is to disrupt the market, not just follow the status quosustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions

data scientist – exciting infrastructure project location: uk mobile package: up to £55000, 3% flex fund, pension, life assurance a great opportunity for a data scientist to join our team, working a huge government infrastructure project come and work for one of the best kept secrets in i.t on a number of exciting projects to keep you busy in 2021.the companygovernment sopra steria helps government to solve today’s big challenges. we combine technical expertise and delivery capability with vision to accelerate change and reimagine the way that public services are designed and delivered.? we work with energy and integrity to create?intelligent, highly secure, joined-up solutions that make a difference to everyday lives. we’ve been helping government to make a difference for 50 years, creating common systems and approaches, enabling government to work across multiple agencies and radically transform how public services are delivered. empowering government to make a difference to everyone, every day. the day joba great role for an experienced data scientist to join our team to support the building of an infrastructure and architecture of a nationwide project. it’s huge and you’ll be a key part of the solution to complete data science modelling against digital twin for the graph network base eco-system.key responsibilities develop clean, efficient, maintainable and extendable data workflowsperform code reviews and conduct unit testing to ensure standards are understood and being followedutilise your experience of graphic network design to form a digital twin.collaborating with the other members of the scrum team to develop a seamless solutiondeliver a complete data processing solution.ensure high performance near-real-time processing and batch processing from various data sourcescooperating with the data architects and data scientists to ensure an optimum digital twin.support automation testing of the digital twinset up and manage cloud environments and create test data essential skills data science with machine learning experiencean excellent understanding of the data processing capability of azure cloud.experience of working within a scrum teamdemonstrable experience of data science with machine learning developmentdemonstrable experience of graph networks and graph theory modelsfamiliarity with azure sql and azure functionsexperience of using microsoft azure devops, build pipelines, release management etc.ci/cd build tooling and testing utilitiesexperience developing and integrating a range of data processing servicesability to apply advanced debugging techniquesunderstanding of how to build data processing pipelines to be secure and responsive by designclear ability to technically mentor, improve & inspire others as the team growsthorough understanding of the responsibilities of the platform, database, and digital twin services used in the systemstrong customer focus, business knowledge and commercial awarenessability to develop effective working partnerships with internal (other scrum teams) and external teamsgood time management skillsability to prioritise tasks effectivelyhighly developed communication skills and proven ability to communicate clearly with other members of the delivery team desirable skills azure cloudgraph databaseazure data factoryscalasparkspark mldigital twin data structuresgraph theory algorithmsdata streamingmachine learningtraffic flow planning algorithms reasons why you should apply to us we’re big – really big. with that comes career growth opportunities - we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk aboutwe have an enviable client list – we work with some of the biggest names out therewe ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count our goal is to disrupt the market, not just follow the status quosustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions

salary range: £21,400 - £30,000 depending on experienceclosing date for applications: monday 1st february 2021commercial claims handler: as a commercial claims handler you will take ownership of claims, managing a varied caseload with exposure to the full claims process from first notification to settlement. your time as a commercial claims handler will develop your knowledge of the field through the wide range of claims encountered, from glass shop fronts to casualty and everything in between. this involves dealing with a large variety of commercial products including property owners, tradesman, manufacturing and retail. in addition, your portfolio of work will include household subsidence and liability claims. working with both internal and external customers, excellent verbal and written skills, along with strong interpersonal and telephone skills are essential. you will work as part of a wider team utilising one another's knowledge and experiences to find best resolutions for both customer and company. we will consider those with a minimum of 2 years claims experience, however extensive experience in a commercial claims environment is advantageous. the role will initially be working from home, however, when safe to do so the role will be a mixture of both working from home and the office in gloucester.main responsibilities as commercial claims handler: provide all customers, internal and external with excellent customer service. take ownership of complaints and record details accurately and resolve where possible in line with company policy.make informed decisions regarding paying and rejecting claims up to handler authority limit.proactively manage and identify any recovery opportunities. ensure claims processes are followed in accordance with fca regulations, departmental procedures, legal liability and policy cover.act as a referral point for other less experienced members of the department and assist in coaching and development. skills and experience you need as a commercial claims handler: strong knowledge of basic insurance principles, 2 years' experience within the insurance industry.knowledge of claims is preferable. excellent communication skills, over the phone and email. good understanding of a commercial claims environment, including protocols and legislation. able to work proactively and independently. background in managing caseload. strong investigation skills with the ability to professionally negotiate with internal and external customers and suppliers. here are some of the benefits you can enjoy within the commercial claims handler role based in eastleigh: a competitive pension for which ageas will pay twice the amount.generous number of holidays with the option to buy up to 10 additional days.annual salary review.discretionary annual bonus based on personal and company performance. life assurance of 4 x salary with the option to flex up.return to work programme scheme.flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner perkz.com).support groups- well-being activities, yoga, mindfulness sessions, sports and social club events and more. want to be part of a winning team? come and join ageas. #indclaims