london, london, ec2y 9al   |   £34,000

2 x senior product development officer location: hybrid working between home and our london head office hours: 35 hours per week, monday - friday but we're open to flexible working contract type: 1 x permanent/ 1 x 12-month fixed term (see below*) salary: circa £34,000 per annum (including inner london weighting allowance of £3,344 per annum) could you bring creativity, business acumen and an innovative mindset to develop new fundraising products for the british red cross? we are looking for exceptional candidates to help lead and/or support on the creation of fundraising products. about the role you will help us future proof our fundraising by building, testing, and scaling new fundraising products that bring in new supporters and raise multi-million pounds per year; ultimately helping us meet the needs of vulnerable people in the future. this will involve contributing to the wider innovation practice and culture across the fundraising and supporter engagement directorate and organisation, transforming our ways of working so that the organisation is a great place to work, innovate and thrive in. the role might be for you if … you have a proven record of innovation, marketing, new product / service development, or delivering audience-led propositions in a range of contexts. you have flexed your project management skills across different types of products and in different environments; and feel comfortable operating in new or uncertain situations. ideally having played a role in designing/embedding new ways of working. you have a high level of relationship-building/stakeholder management, negotiation, communication, and presentation skills. you understand growth marketing and feel confident in basic prototyping, copy writing, developing, or co-creating digital, print, video, or visual content for products. please view the attached job description, person specification for the full list of duties, responsibilities, and criteria to help complete your application and supporting statement. *please specify on your supporting statement if you have a preference on contract type. we use kindness to help those in crisis, and behind every great cause there's a great team making everything possible... fundraising innovation is part of the wider innovation strategy across the british red cross. you will be part of a culture that will help shape, adapt, and grow the organisation in the ever changing, fast paced world we live in. you will sit alongside a specialist team of five (the head of the team, two managers and two senior officers), with one shared mission - to use audience insight to build, test and launch products that generate new sources of income and create valuable audience relationships. closing date for applications is 23:59 on sunday 5th june 2022 with interviews to follow from week commencing 13th june 2022. we offer a wide range of staff benefits, these include: 36 days holiday pro rata (including bank holidays) option to buy an extra 5 days annual leave up to 6% contributory pension flexible working policy a little bit more about us... the british red cross help anyone, anywhere in the uk; get the support they need if crisis strikes. from hiring a wheelchair or dealing with loneliness, to adjusting to life in a new country - we're there when you need us. our organisation was born out of a desire to bring help without discrimination. impartiality and neutrality have been central values for the red cross since we started. at the british red cross, we are looking for the best people to help us provide support to millions of people affected by crisis in the uk. we want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. diversity is something we celebrate, and we want you to be able to bring your authentic self to the red cross. we want you to feel that you are in an inclusive environment, and a great position to help us spread the power of kindness. in the british red cross we will not tolerate any form of misconduct, including sexual harassment, exploitation, and abuse. we have a code of conduct in place, and are committed to creating a culture of integrity in the organisation where misconduct is not tolerated, situations of abuse are quickly investigated and perpetrators are dealt with effectively. if you are appointed to a role within brc you will be subject to the organisation's code of conduct, a copy of which you can find on our website. as part of its recruitment and selection process the british red cross undertakes dbs (disclosure and barring service) checking of all individuals who regularly work with or have access to children and vulnerable adults. if driving is an essential requirement of the role, appropriate driver checks will be completed in line with current policy. the british red cross, incorporated by royal charter 1908, is a charity registered in england and wales (220949) and scotland (sc037738). follow us on twitter @redcrossjobsuk and on linkedin - british red cross, to hear about our latest job vacancies. connecting human kindness with human crisis « return to the search results

Closing on 31 May

  nuffield industrial estate  |   £28,000

manufacturing engineer - process improvement teamdiversify our futurewe are building a brand that represents the people of the world. it’s what you do that counts and we are always looking to expand perspectives and voices to shape our future. we see you, we celebrate you, we want you! the teamwhat is the process improvement team? the pi team is a multi-disciplined function which contains all the broad necessary skill sets for managing change. process improvement is not as simple as making a process faster or safer through r&d engineering or qualified purchasing, it requires planned communications, financial modelling, production experience and careful diplomacy to ensure that the proposed changes are taken positively and will be implemented.skills & experience:has a sound level of knowledge & experience in a combination of manufacturing technologies, processes & methods. has a good level of experience in low & high volume production, automotive, aerospace, cosmetic, food or pharmaceutical experience advantageous. has a good understanding of lean methodologies & associated tools / methods and is capable of deploying them to develop opportunities for improvement. able to carry out a variety of process improvement assignments and tasks to deliver the related solution to the agreed schedule. -has good understanding of manufacturing processes & procedures-has a good level of engineering, scientific and other technical knowledge -strong problem-solving skills and logical approach-able to effectively plan and prioritise activities -ability to present data effectively -sound understanding of health and safety practises-exercises sound latitude and technical judgement in deciding work methods -ability to train the work group and lead teams within the work group -proactively seeking out new opportunities for the business to reduce cost-proficient in using computer applications including google docs responsibilities:-support our manufacturing sites to develop new processes & specify new equipment. -be capable of specifying new systems and processes to ensure the cost effective integration of new equipment or for the improvement of existing ones into our manufacturing operations. -ensure all product and system requirements are taken into account from the initial product conception to the finished result. -assist our manufacturing sites with floor layout, cell designs & automated flow lines & generating the associated technical data in support of the proposed solutions.-able to deploy “process mapping” & other lean tools, methods & practices.-improve manufacturing efficiency by analysing and planning workflow, space requirements and equipment layout. -generating & presenting relevant data, documentation & reports.-reduce variability in manufacturing by providing guidance on standard work methods and work instructions.-oversee installation of machinery and equipment – as required.-produce & maintain any statistical data.-able to identify & propose the removal of waste from any of our processes.-poka yoke manufacturing processes & methods where possible to eliminate errors. -investigate production and process issues providing technical support and training. -keep up with current and developing manufacturing trends & equipment developments. -undertake continuous training and development. -perform root cause analysis and resolve problems. -train people within own work group as well as manufacturing operatives.-supervise subcontractors as required.-comply with the environmental policies.what’s it like working for lush people are at the heart of our business. we want you to enjoy and challenge yourself, build a career, and teach us what we don’t know, so we’ve created a culture where your job description is a starting point, not an end goal. our working style is flexible, fluid, supportive, and authentic - if you’ve got the drive to push yourself and try different things, you will have our support. you can find more information here - weare.lush.comemployee perks:-bonus scheme-50% discount on lush products and spa treatments-pension scheme and much more… if all this sounds like you, please send us your cv and covering letter, detailing why you want to become a part of the cosmetic revolution.

Closing on 07 Jun

  birmingham  |   £47,500

the business development manager will deliver new profitable contracts to the division via proactive selling, competitive tendering or maximising reactive opportunities. the successful person may be required to work alongside other sales teams, bid support and design on larger opportunities as part of a project team, with a primary focus within london and the midlands. the role is homebased with wider travel throughout other areas of the uk required on occasions. the position attracts a salary of £50,000 per annum plus bonus + benefits and including £3,960 annual car allowance responsibilities will include: maintain and develop a wide network of internal and external contacts, building relationships in the designated marketplace to ensure the company is invited to as many tenders as possible. provide experience, knowledge and guidance to the wider business development team. ensure that all tender responses are innovative, accurate, compliant, timely and professionally presented. prepare and deliver all other aspects of the strategic sales process including awareness campaigns, presentations, exhibitions and general market collateral. to prepare and undertake a thorough hand-over to operational colleagues once each contract is secured using the company's iso procedures. assist with the collection, collation and recording of all statistical data for tender compilation, such as productivity ratings, margins and costs. experience and qualifications required: educated to a level standard or equivalent, it literate (powerpoint, word and excel) service stream associated membership (desirable) proven sales experience within the building electronic security sector. ability to listen and understand client needs must have the ability to interpret, manage and present information in an innovative manner flexible approach to working hours and location what will you get in return? an enhanced pension scheme (above auto enrolment rates) - to save for the future life assurance - to protect your family should the worst happen 25 days holiday, plus 8 bank holidays on top option to purchase additional annual leave private medical insurance - to protect you access to 100s of high street discounts financial wellbeing support - access to low interest loans recognition scheme 'ocs stars'- monetary rewards given to top performers training and development- apprenticeships, e-learning, english as a second language and our award nominated 'impact' programme long service awards cycle to work scheme- discounted bicycles access to our employee assistance programme- 24-7 health & wellbeing support successful candidates for this role, who meet the eligibility criteria, may have the opportunity to undertake a formal work-based training course under our commitment to personal and professional development through the government's apprenticeship scheme why join ocs group uk ltd? ocs prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same. we take care of you; we act safely and responsibly; we are trustworthy; we work as experts. if you share these values, we want you to be part of our team. ocs have a well-respected brand and our colleagues are empowered to be the best version of themselves. we offer job stability and are committed to developing our colleagues by offering more than just a job. we are a financially stable business who continues to be privately owned since its inception in 1900. we reward those who demonstrate our values and since the launch of our ocs star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business. we invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from level 3 qualifications in customer service to degree programmes in leadership. if you want to develop you career, ocs is a great choice. ocs offers the family feel of smaller organisations although large enough to offer so many opportunities. we recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with ocs. our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.

Closing on 27 Jun

  widmore  |   £25,000

excelcare has been delivering exceptional care since 1989. thanks to our committed team, we have an enviable track record in award-winning care that is truly centred on the person. with 32 care homes, home care services based in tower hamlets and a busy support office in bromley, we are always interested to meet exceptional professionals to form part of our teams in london, essex, cambridge and milton keynes.we are looking for a motivated customer service coordinator who is passionate about delivering first-class customer service, to act as a mentor to the teams in our homes. the person in this role will thrive on empowering each team, ensuring that each family experiences second-to-none service from excelcare. our promise to everyone is that from the moment they first show an interest in our care homes, and throughout their customer journey with us, they will be supported – you can help us deliver this promise.the successful candidate will demonstrate flexibility and be able to move between care homes, ensuring a high level of support is delivered and maintained within the leadership teams, working in partnership with the care home team. you will develop the care home teams knowledge and expertise as they act as first point of contact for seeking our help through enquiries. the skills you will share will inspire and enable the team to continue this work into the future. during each focus project, the customer service coordinator will confidently demonstrate a high level of customer service and sales ability, whilst managing and reporting on the sales process, as well as identifying opportunities for good news stories. it is essential that the chosen candidate has the ability to help drive numbers but must also be balanced by your empathy and passion for improving people’s lives.you will be welcomed as part of the excelcare family and play a part in making a positive difference to the everyday lives of the people living & working in our care homes – playing an integral part in building trusting relationships with our prospective residents and their care partners, as well as local healthcare professionals and the community. you will be: supporting the home with new enquiries and leading on the implementation and administration of our enquiry management process within the home.supporting each home to maintain their crm system databases and reporting any outstanding follow up calls.liaising with team members to support the homes environment ensuring it is set to a high standard for initial visits from potential families to view our care homes.supporting our home managers by providing in-home sales assistance and coordinating social media and local marketing support.working closely with our central support team to build community contacts by face to face, telephone and online communications and holding in-home and external events for both families and organisations.meeting with key stakeholders to introduce and maintain each care home’s marketing plan.supporting each care home in prioritising and coordinating contact with both private pay enquirers and social care professionals.building and maintaining new b2c relationships and introducing to home managers, whilst supporting the home managers in building upon these relationships. skills & experience: emotional intelligenceto have a kind and understanding approach to the care sector, residents, and families.able to liaise with, influence and build relations with a variety of internal and external stakeholders.basic knowledge of customer relationship management practices.aptitude for fostering positive relationships.teamwork and leadership skills to energise and inspire team to meet their full potential.customer-oriented mind-set.confident in using microsoft office and crm databases.to be kpi focused and driven.ability to meet deadlines.able to manage and prioritise multiple tasks and respond flexibly.excellent organisational and time management skills with the ability to multitask.you will also require a full driving licence and car (expenses will be re-imbursed)care home experience an advantage. benefits: 28 days holiday including bank holidays£2.5k car allowancerefer a friend scheme rewarding £300 for every person you referdbs certificate paid for by excelcarecontributory pension schemeannual salary reviewlong service awardscareer development pathways through the excelcare training academycomprehensive induction programme if you wish to apply or would like to find out more, please apply today or email .

Closing on 27 Jun

  leeds  |   £28,000

location: kingston upon thames, kingston university international study centre contract type: full time - permanent salary: £28,000 per annum job overview the purpose of the role is to support students in non-academic areas within our international study centre, which includes and is not limited to reception, induction and registration, visa support and immigration support. you will contribute to the overall objective of the isc—"preparing international students to progress and thrive at kingston university through successful completion of their programme"-- by ensuring that student issues are dealt with quickly and effectively, in order to ensure their full engagement with their course. you’ll do this by providing support to students to ensure they have a positive experience during their time in the isc, through communication and collaboration with a variety of teams and stakeholders, both inside and outside the isc. key responsibilities provide a consistent, accurate and friendly customer reception service to visitors, students, and staff, identifying problems that lead to poor service and contributing to review of this serviceto filter student enquiries, directing them appropriately within the isc to the head of centre, welfare, academic team and student servicesmanage study group and kingston university systems and databases to ensure that student details (registration and contact details) are inputted accurately and efficiently so that it passes audit scrutinysupport the centre’s attendance policymonitor the compliance mailbox to ensure that visa and immigration-related queries are dealt with in a timely manner and direct queries to external and internal stakeholders where necessaryto oversee the planning and implementation of induction, ensuring a positive student experience and all compliance requirements are met in a timely mannersupport and train other staff colleagues in areas of the arrival and induction process relating to visa complianceact as the visa lead for the isc and support the ukvi compliance process including accurate record-keeping, chasing outstanding documents and reporting brp errors.provide support to study group’s admission department, to check cas documents and issue cass to students where appropriate.support the icas process and liaise with the university’s cas and immigration team when deemed appropriatemonitor and oversee the withdrawal and termination process and ensure that sms is updated with any changes relating to a student’s sponsorshipattend any ukvi lead meetings within the study group network or as invited to do so by any external stakeholdersto foster productive relationships with the student body and members of staffcover admin duties for other members of staff when absent and during peak periodspromote and safeguard the welfare of students with whom you come into contact.to assist the student services manager, head of centre and centre team as required.any other duties as deemed appropriate by your line manager experience & skills level 3 qualification (desirable)bachelor’s degree(desirable)working in an administrative role.working in a higher education or further education environmentusing data management systems i.e., progresso. about us we are a global pathway provider in international education, working collaboratively with over 50 universities around the world, offering over 500 undergraduate and postgraduate teaching programmes. voted as 2017, 2018, 2020, and 2021 global pathway provider of the year, our people are united with the shared ambition of providing a world-class education to talented students from across the globe. with a truly global outlook and offices all over the world, our international team uses its expertise, knowledge and commitment to create opportunities and add value. we are determined to grow and innovate in our field, providing our students and partners with high-quality outcomes across the higher education space. organisational compliance study group is committed to safeguarding and promoting the welfare of its students and expects all staff and volunteers to share the same dedication. applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an enhanced check from the disclosure and barring service (dbs) and overseas criminal records if appropriate.

Closing on 27 Jun

  milton keynes  |   £55,000

area services managerat distributor south east and south central regions representing the uk wholesale organisation reporting to services director. the main responsibility of the area services manager is to work in close interaction with dealers and workshops, to develop, drive, support and follow up the activities to sell and produce services as well as ensure customer loyalty in the geographic area. the area services manager has the functional responsibility to steer the services related activities in the market and business plan in collaboration with the dealer and workshop service organisation, aiming at reaching scania’s commercial and financial targets in the area. competencies professional competencies (duties and tasks) duty tasks area service strategy implementation support implementation of and follow up the services strategy in the area, as base for the market- and business plan. represent the services director service function in the areaimplement and foster the scania services mindset in the area. lead by exampleencourage and promote a result and customer-oriented mindsetfollow up set kpi’s from services strategysteer the services sales based on active services sales strategy retail sales management (rsm-services)advise and ensure compliance of the pricing strategysupport implementation of business planidentify new business opportunities together with the dealerdevelop and promote scania servicescollect sales data to create forecasts and action plans for services strategiesensure that relevant financial and performance reports are compiled, analysed for further improvementsmonitor market and competitor activity, trends and demandscoordinate and escalate findings and market needs to the distributor coach the service organisation functional responsibility to coach and follow-up dealer and workshop service organisation in customer loyalty, commercial and service production matters, customer loyalty, commercial and service production matters set, track and report on dealer service activities and plans, sales forecasts, objectives and targetsactively engage in physical weekly and monthly follow up meetings with dealer and workshop service staff on sitecoach, motivate and encourage accountability in service teams to reach targetsidentify deviations and generate appropriate action planssupport bdm and dealer director to implement and develop service salesvisit dealer and workshops regularly for development and follow upsupport dealer and workshop service organisation whenever needed communicate the services offer communicate and market the services business, portfolio and service solutions help to implement new solutions in line with customer needs, actively interacting and listening to the networkensure adequate marketing and communication activities locally and regionally are in place to communicate scania services and the portfolio to existing and potential customers. follow up on campaigns at weekly meetings. improvement work according to the scania way (srs) understand and act according to the scania way frame work understand and act according to the scania way frame workmaintain the normal situation, detect deviations and act immediately to eliminate themensure daily follow-up, daily steering are implemented correctly and consistentlyparticipate and contribute in improvement activities based on a standardized working methodcarryout quarterly dcs audits for all regional branches general competencies (in alphabetical order) competence description business perspective uses an understanding of business issues, processes and outcomes to enhance business performance. customer understanding demonstrates understanding of customers, their commercial offerings, industry, business, motivational drivers and needs. understands how scania can contribute to the optimization of customer profitability. influencing skills persuades, convinces and influences others to obtain their buy-in and support for specific course, action or direction. understands others’ point of view. creates maintain and leverages a network of supportive relationships. products and services maintains an up to date understanding of products and services necessary to perform duties and tasks. understands scania products and services value proposition connected to processes and business. finance and business figures utilizes understanding of financial and business figures in short and long term decision, making use of applicable financial statements and reporting systems and tools. value selling ability to apply the method to identify the right solution for the individual customer as well as explain and argue for the value of an offer, expressed in money and/or time. personal competencies (in alphabetical order) competence description communication listening and communicating openly, honestly and respectfully with different audiences, promoting dialogue and building consensus. ensuring accountability holding yourself and others to high standards of accountability, creating an infrastructure and transparent culture that supports and measures personal and organizational responsibility and accountability. initiative dealing with situations and issues proactively and persistently, seizing opportunities that arise. inspiring others energizing and inspiring others to strive for excellence and commit to common goals and purposes, creating a sense of self-efficacy, resilience, and persistence in followers. leading change recognizing the need for change, being open to new ideas and methods, and championing transformational change within the organization and beyond. result orientated demonstrates the effort, willingness and ambition to

Closing on 27 Jun

  high wycombe  |   £36,000

reports to: commercial manager role: (37.5 hours per week), monday to friday. flexibility will be required to meet the needs of the business. salary: £36,000 per annum, plus flexible benefits overview founded by the oxford trust in 1987, oxford innovation (oi), is the leading provider of innovation centres across the uk, supporting the growth of early business stages through flexible and affordable workspace – office, workshop or laboratory – and a network of innovation directors providing information and guidance. we are now seeking to appoint a new community manager to our two innovation hubs located at aylesbury and high wycombe, owned by the buckinghamshire new university (bnu). this is a pivotal role - to create a dynamic and engaged business community at the innovation hubs, leading the sales, operational and ultimate financial performance of the hubs. background the community manager will report to the commercial manager and will be supported by a part time customer experience assistant (cea)(based at high wycombe). the community manager should expect to work directly and closely with the hub’s entrepreneur-in-residence (eir) who is responsible for the delivery of business support to customers, oi’s commercial team and other members of the central senior management team. the community manager will lead on engagement activity to ensure collaboration and community development across the two sites. the position also includes management of the part time cea. what will you do? establish and sustain a dynamic and engaged business community within the hub(s)support the eir deliver a wide range of community engagement activities including events, networking opportunities and social interactions to drive collaborationundertake all aspects of sales, marketing and operational activities to attract new customers to the hub and ensure retention of existing customersdeliver exceptional customer service levels, supported by oi’s central commercial and operations teamsbe accountable for the financial and operational performance of the centre, including reporting on kpis what are you like? highly self-motivated and proactive with a desire to contribute to the company more widelyan interest in enterprise, entrepreneurial activity and in working in a lively, dynamic business environmenta keen technology and it user, adept at social media and communication on and offlineable to motivate, lead and delegate tasks to the team a confident and enthusiastic person able to mix with all types of people and to provide a friendly, natural professional public imageclient and customer services focussed what’s in it for you? salary of up to £36,000 pa, depending on experiencediscretionary bonus scheme25 days’ holiday plus bank holidaysflexible benefits package comprising: contributory pensionability to increase or decrease amount of annual leaveability to increase or decrease amount of life assurance coverprivate medical and dental insurancebicycle purchasecharitable giving friendly, informal and flexible working environment - so you can make the most of your home and your work lifewe want you to have chances to progress into senior management roles and so we will support you in learning new skills and taking the next steps in your career.we’ve also got access to a whole load of discounts so you can save money on high street favourites and holiday providers. if you think you could be a great member of team and would like an exciting opportunity in return, then this is the role you have been looking for – click ‘apply’ today to become our new community manager or to find out more information about the role. we would love to hear from you! we are an equal opportunities employer and welcome applications from all backgrounds. we reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment. previous applicants need not apply.

Closing on 27 Jun

  woking  |   £53,018

the starting salary for this role is £53,018 per annum for a 36 hour working week. are you solution-focused, ambitious and ready for a challenge? surrey county council is on an ambitious and exciting journey, and we are looking for people to join our children’s commissioning division, within the children, schools and families directorate. we are looking for a passionate applicant with strong commissioning, send, health and children’s and families experience to join our dynamic commissioning department. you will have the opportunity to influence the wider commissioning and transformation agenda and take decisions at a senior level. you will also be working with friendly and supportive colleagues who are committed to delivering excellent outcomes. we are looking for an experienced children’s and families senior commissioning manager, with extensive knowledge and experience in children's social care commissioning as well as an understanding of the processes within the area of health, corporate parenting and send and sufficiency planning, in order to help shape a systemwide approach to commissioning and utilising key stakeholders in this area. to this role, you will bring extensive knowledge of send legislation and process, including the specialist education provision market and the independent and non-maintained market management. you will lead on managing the independent special school market, working closely with colleagues in corporate parenting, send and health. you will also take a lead on send sufficiency planning across the county and support placement capacity linking into corporate parenting sufficiency. you will contribute towards financial reporting and analysis, which feeds in to forecasting, working closely with finance teams. to be shortlisted for interview for this position, your cv and personal statement should evidence the following: you are passionate about commissioning public services and have knowledge and experience of operating within a complex environmentexperience of linking services together to generate better outcomesknowledge and experienced in the area of send specialist placements at surrey, our values and behaviours are just as important as our skills and abilities. they shape who we are as an organisation. find out more about the values we follow. for more information please find the full job description attached below. please ensure you refer to this before you submit your application. additional informationthe job advert closes at 23:59 on 22/05/2022 with interviews to follow. an enhanced dbs ‘disclosure and barring service’ check for regulated activity (formerly known as crb) and the children’s and adults’ barred list checks will be required for this role. contact details for an informal discussion please contact jodi emery by e-mail at .uk. we look forward to receiving your application, please click on the apply online button below to submit. benefits from flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. a laptop and mobile will be supplied if applicable to your role. you will benefit from 26 days annual leave, rising to 28 days after 2 years’ service, a generous local government salary related pension, as well as the option to join our car lease scheme. for more information about the wide variety of benefits you can take advantage of please visit mybenefits for surrey county council staff. our commitment surrey county council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. we want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

Closing on 27 Jun

  bristol  |   £33,083

a fantastic opportunity has arisen for an experienced data analyst to join our mis team at the college. this exciting role will help the college build capacity to become data-led in its decision making and to use data analysis to drive change. this is a key role within the organisation and it will involve delivering high quality and impactful performance information and include interpreting complex performance data and managing the production of high quality visual analysis, to ensure a robust and innovative data analytics service across the college. you will commence using existing data management systems and create and develop new ones where needed to collect and report performance data. implementing new automations where possible to ensure maximise impact for the lowest workload demands on staff. previous experience in managing data and working with data warehouse environments, developing business intelligence products (including interactive visual reports), data modelling, and producing analysis using statistical software is needed. sql script experience is essential. the successful applicant will have an analytical mind with an ambition to develop this capability professionally, and a proven track record in delivering with a high attention to detail, in a timely fashion. ideally, you will combine a technical competence for handling large sets of data with an authentic interest in how we can use performance data to transform education. this is a varied and challenging role for which we are looking for an exceptional candidate to work within the team, ensuring that they provide a responsive, high quality service. due to the nature of this role, and the work involved, there will be a requirement to work some weekends throughout the year in order to respond to peaks of work. as such flexibility is essential. for more information about the role, please drop us an email and we will get back to you. based on the quality and quantity of applications received, we may shortlist, interview or close this vacancy sooner than the specified closing date. therefore, early applications are encouraged. interviews will be held as soon as possible.

Closing on 30 May

  bristol, south west england   |   £34,304

the rolewe are seeking an enthusiastic and dedicated researcher to work on our erc funded project, ‘mushroom body expansion in heliconius butterflies’, leading a sub-project on the evolution of spatial foraging ecology in heliconiini butterflies. heliconius butterflies are unique among lepidoptera for actively collecting and digesting pollen grains. to do so they visit a restricted range of flowering plants in a spatially and temporally faithful manner, analogous to the trap-lining behaviour of some species of hymenoptera (see young and montgomery, 2020, proc b, 287: 1938). however, comparative data on foraging behaviour in the wild is limited for the other genera in the wider tribe of heliconiini, which leaves important holes in our understanding of how these behaviours evolved.what will you be doing?in this role you will be focusing on studying foraging behaviour of multiple heliconiini in a panamanian community. the aims of the project will be to explore the stability of individual home ranges, and flight paths across species, and to test whether pollen feeding heliconius show derived flight and inspection behaviours around floral resources.you should apply ifthe role will suit someone with experience conducting field experiments with insects, and in analysing individual movements. strong levels of independence and organisation are essential, and experience working in tropical habitats would be beneficial. we encourage under-represented groups to apply. applications from researchers from latin america who are motivated to study their native biodiversity are particularly welcomed.informal expressions of interest can be directed to stephen montgomery, s.montgomery@bristol.ac.uk.we welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the lgbt+ and bame communities, to join us. « return to the search results

Closing on 31 May

  ec2v 7nq   |   £50,000

developing, implementing and managing the incident management program, staff and operations. help strengthen our team as our incident manager! home based role an excellent opportunity for an incident manager to join our team to own and manage our major incidents. reviewing and overseeing our incident requests, priorities, escalation, and resolution activities. conferring with others on various strategies and action plans for incident recovery. developing and implementing incident action plans; ensuring the delivery of solutions in a timely manner. what you'll be doing: • management of all high priority incidents (p1/p2) to successful resolution.• managing restoration activities of all support teams which will include internal teams, 3rd parties, partners, vendors, or the client's own teams.• responsible for the creation/progress and communication of agreed action plans.• working closely with problem management to aid major incident root cause analysis.• assessing customer and financial impact (based on information gained during the life of the incident) and report accordingly.• assisting change management to identify changes as a cause of incidents and to ensure all changes to restore service are documented and authorised.• assisting with the production of management information, including team performance and resolution rates• contributing to improvement plans on a regular basis, contributing ideas and supporting any identified improvement initiatives ensuring that contributions are documented and progressed.• carrying out quality assessments of all major incidents and resolutions and provide feedback on areas for improvement.• assisting with the resolution of any risks & issues that have been raised and logged by the mir process. what we're looking for: • demonstrable experience of managing major incidents and incidents affecting critical it systems and services.• itilv3 processes and procedures, foundation level, expert certified preferred.• a proven track record with enterprise applications and service support offerings.• experience of incident in a complex customer/supplier environment.• knowledge remedy or similar tools and the incident management process• experience of delivering service improvement initiatives.• strong customer focus and customer service attitude.• analytical skills• high personal motivation and energy• strong personal organisational skills.• innovation and creativity.• composure and the ability to remain calm• good communication skills - both written and verbal.• ability to communicate effectively at the appropriate levels, internally and externally.• self-motivated• show can-do-attitude about capita technology and software solutions (tss) capita technology and software solutions (tss) is a newly formed global shared service, responsible for delivering innovation and digital transformation for capita's businesses and clients. we work collaboratively with capita's divisions to shape the right digital technology solutions to help clients work differently, engage differently, sell differently and to be resilient to whatever next comes their way. we create innovative technology and software solutions for capita's clients and businesses while ensuring secure, resilient and predictable service delivery. tss brings together 5000+ colleagues from across capita into a single function to deliver world-class technology and software solutions for capita's businesses and clients. what's in it for you? • great opportunity to progress your career in incident management• 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice• access to our employee network groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform• company matched pension, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more you'll get the chance to follow your chosen career path anywhere in capita. you'll be joining a network of 55,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. there are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. what we hope you'll do next: choose 'apply now' to fill out our short application, so that we can find out more about you. to view our covid-19 and process adjustments information, please visit the capita careers site. we're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. proud member of the disability confident employer scheme about disability confident a disability confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. it is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. for more details please go to disability confident. « return to the search results

Closing on 15 Jun

  bristol, bs1 6tp   |   £75,000

due to a continued growth in our technology stack, we currently have an excellent opportunity for a head of software development to join our technology team. you will play a senior management role in determining the strategy and technical focus of our new platforms and systems that underpin our flag-ship products and services. you'll be pioneering and driving agile development practises, leading sprint teams and backlogs. you'll also be the "people" manager of the team, managing and reviewing technical debt, and own owning processes from a technical perspective, ensuring best practice. in return we will invest in you. we want you to be successful. you will receive a bespoke, on-going training programme to ensure you develop your commercial and technical skills to allow you to deliver the varied workload to a high standard. as a member of our support team you will be a vital part of our continued success. there isn't an "us and them" mentality and you will be recognised for your hard work and support. packagewe value our employees highly and we want you to feel valued. you will receive a competitive basic salary with an annual pay review. you will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance. main responsibilitiesas our head of software development your role and responsibilities will include: reporting to the director of technology, you will act as a support in their role and contributing to the overall leadership, management and delivery of the team providing clear leadership and direction to all aspects of software development, testing and architecture to create the tlt of the future. plan, direct and coordinate all activities related to writing software programmes act as the subject matter expert on all software development and testing ensure policies and procedures for software development and testing are in place oversee code reviews of produced software to ensure code quality improving both the efficiency and the effectiveness of the software development function putting in place robust software development and testing environment and practices ensure that the recommendations from the independent review of the testing function and capability are fully reviewed and acted upon own the programme of work, ensuring priorities in the team are set, resources are assigned and releases are managed efficiently coach and mentor developers define, plan, budget and manage milestones for the delivery of software releases ensure that the software development function contributes to goals set for systems quality and maintainability the ideal candidateour employees are talented people, distinguished by technical excellence, with a willingness to embrace team working and a passion for client service. you will be able to demonstrate a similar supportive, flexible and driven ethos and will have accumulated the following experience and skills: a strong background in all things microsoft, from power apps to power bi prior experience in leading the development of integrated systems good working knowledge of azure cloud platforms and azure dev ops strong experience in both waterfall & agile development methodologies able to plan and manage own workload as well as team members workload to meet tight deadlines excellent stakeholder management skills, organisational awareness, risk & regulatory compliance, change management, communication and collaborative working skills extensive management experience of internal development teams, external development teams and remote based development teams tlt is committed to creating a diverse working environment and encourages applications from all suitably qualified people, regardless of any of the characteristics protected by the laws in the locations in which we operate. we welcome applications from people with disabilities and as a disability confident employer, we are committed to providing reasonable adjustments, where necessary, to make interviews and jobs more accessible. should you have any difficulty during the recruitment process, require any reasonable adjustments or an application to access to work please contact the recruitment team on hr-recruitment@tltsolicitors.com. about the firmwe’re an ambitious uk law firm built around the needs of our high profile clients. with over 1000 employees and 100 partners across our six uk offices, we’ve grown considerably in the last three years – and so have our revenues. open-minded? definitively. forward-focused? absolutely. an energetic firm with an entrepreneurial, collaborative culture, we’re always looking to recruit highly talented individuals with the drive to succeed. so if you’re dynamic, determined and looking for a firm where you can develop your skills, join us and we’ll give you everything you need to thrive. proud member of the disability confident employer scheme about disability confident a disability confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. it is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. for more details please go to disability confident. « return to the search results

Closing on 14 Jun

  edinburgh, scotland   |   £42,149

lecturer/senior lecturer in services managementstrategy group/business school full-timeue08 - £42,149- £50,296 per annum (lecturer)ue09- £53,348- £60,022 per annum (senior lecturer)open ended contract (permanent role)the opportunitythis is an opportunity to join a strong academic group with a track record of publishing in the field’s very best journals and delivering excellent teaching. you would be joining a triple-accredited business school in one of the world’s top 20 universities. your skills and attributes for success: phd awarded in services management or a related disciplineclear potential ability to publish in leading journalsat least one internationally excellent publicationa commitment to excellence in classroom and digital teachingexperience or interest in supervising ug and pgt dissertations « return to the search results

Closing on 30 May

  bristol, south west england   |   £53,348

the roleas the senior lecturer you will be based in the department of translational health sciences, a cross-disciplinary teaching and laboratory environment that encourage collaboration between vibrant groups. this role requires the post holder to devote 0.5fte for teaching and 0.5fte for research activities.you will make a significant contribution to the bristol medical school teaching, predominantly by playing a major role in the leadership, management and delivery of our taught postgraduate msc (https://www.bristol.ac.uk/medical-school/study/postgraduate/) (particularly translational cardiovascular medicine, perfusion science and reproduction and development programmes) and undergraduate programmes .as the post-holder you will also establish your own research and support research activities across the bristol medical school. tailored support towards career development will be provided through line management and mentorship.what will you be doing?you will:play a key role in our taught postgraduate msc (https://www.bristol.ac.uk/medical-school/study/postgraduate/) and undergraduate programmes through acting as unit lead for at least two 20 credit units in this programme and supervising research projectsinspire students and enhance their career opportunities through innovative and research-led teaching, mentoring and personal tutoringdevelop and maintain translational research and play a key role in supporting statistics across the schoolrecruit, supervise and train phd students, post-doctoral researcherspublish influential research outcomes in peer-reviewed international high-quality scientific journalsensure the sustainability of your research activities by securing significant research fundingwork collaboratively with colleagues across the bristol medical school and the wider bristol to facilitate high-quality researchyou should apply ifyou are a statistician with a desire to carry out and support high quality translational health researchyou are a researcher with extensive statistics research and teaching experienceyou are passionate about research-led teaching and are an innovative teacher with experience of teaching roles on undergraduate and/or postgraduate taught programmes as well as supervision of undergraduate and postgraduate taught project students and postgraduate research studentsyou have experience of teaching online for distance learning programmesyou have a growing or established reputation of producing nationally recognised research which complements bristol’s existing research portfolioyou have experience in publishing research and review articles in well-respected international journalsyou have experience of helping to secure or securing significant external funding to maintain the sustainability of research programmesyou are great at building strong, effective relationships with people from different teams and sectors to enable collaborative research and teachingnice to have:previous experience in:development and delivery of teaching and assessment material and programmesleadership of teaching activities for example as a unit lead on a taught postgraduate programmesupervision and training of students and staff to enable their career progressioncollaborations with researchers in different disciplinesteam and/or project management and research governanceadditional informationcontract type: open endedwork pattern: full time / 1fte / part time consideredgrade: l / pathway 1salary: £53,348 - £60,022 per annum (pro rata if part time)school/unit: bristol medical schoolshift pattern: 35 hours per week / tbcthis advert will close at 23:59 gmt on 29/05/2022for informal enquiries please contact professor sarah george: s.j.george@bristol.ac.ukwe welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the lgbt+ and bame communities, to join us. « return to the search results

Closing on 29 May

  bristol, south west england   |   £44,706

the roleyou will facilitate the successful delivery of the rolls-royce composites university technology centre (utc), a £15million, industrial-academic collaboration between the university of bristol and rolls-royce plc. you will be managing, co-ordinating and advising on all administrative aspects such as planning, reporting, finance and budgets, recruitment and procurement. you will be a key point of contact for internal and external researchers, collaborators, funders and support staff. you will develop and maintain good operational and management procedures in the utc and ensuring that it delivers its technical objectives and meets funding and legal requirements.the utc is part of the bristol composites institute, a university of bristol specialist research institute, currently comprising a core team of 30 academic staff and 170+ research staff and postgraduate students based in the faculty of engineering, with further academic staff affiliated to bristol composites institute from departments across the university.what will you be doing?provide project management support, ensuring adherence to university policy and good practice, working in collaboration with relevant partners.be responsible for ownership, scheduling and delivery of the work programmes.plan and organise your own work activities as well as those of others to ensure that deadlines are met.support the development and implementation of strategies and business plans, including future grant bids.you should apply ifyou have a proven track record of extensive relevant experience in project management, ideally gained through managing research projects.you have excellent organisation and project management skills.you have a flexible approach to managing a constant and varied range of requests.you have excellent analytical and problem-solving skills.additional informationcontract type: open ended(subject to funding)work pattern: full timegrade: ksalary: £44,706 - £51,799school/unit: industrial liaison office, faculty of engineering for informal queries, please contact emma woodland - e.woodland@bristol.ac.ukto find out more about what it's like to work in the faculty of engineering, and how the faculty supports people to achieve their potential, please see our staff blog:https://engineeringincludesme.blogs.bristol.ac.uk/we welcome applications from all members of our community and are particularly encouraging those from diverse groups, such as members of the lgbt+ and bame communities, to join us. « return to the search results

Closing on 25 May

  stoke-on-trent, staffordshire   |   £29,614

who is staffordshire university?we are the connected university with 100 years of experience and ambition in becoming the uk’s foremost digital institution. our main campus is located in stoke on trent alongside our centres of excellence in healthcare education located in stafford and shrewsbury. staffordshire university london’s digital institute is our first campus outside the midlands.with more than 10,000 full time undergraduate and postgraduate students on campus, we continue to drive innovation and change, aiming to positively disrupt our sector. for our university, it is about so much more than the numbers. in fact, if there’s one thing that sets us apart, it’s our people who are all #proudtobestaffs. every one of our employees goes above and beyond to deliver on our connected mission, responding to the needs of our students, academic partners, businesses and society. over the past 5 years, we have transformed ourselves into a gold standard provider of teaching and learning, gaining historically high positions in the uk league tables. with digital skills being at our core, we strive for diversity in all its forms and play an important role in our local communities and regional economies.about the role the school of justice, security and sustainability has an opportunity for a highly motivated team player who can demonstrate a track record of designing, coordinating and delivering student recruitment and selection activity for our institute of policing for the police apprenticeship programmes. the role of recruitment development officer will provide information, guidance and opportunities to students wanting to join an apprenticeship in our partner forces organisations. the successful candidate will be able to work pro-actively to enhance the school’s current recruitment and selection activity across work streams such as selection days, open days, outreach activity and bespoke experiences for individuals and groups.working closely with the associate dean (recruitment) and other team members, the recruitment development officer will need to build strong relationships with academics and service partners across the school, the wider university and with our partner organisations.in return for your dedication, we have a competitive benefits package availablecompetitive incremental rates of pay32 days annual leave (depending on job grade) plus 11 days bank holiday and discretionary daysexcellent pension schemeaccess to continued professional and personal developmentan opportunity to become part of the wider university communityaccess to an employee assistance programmediscounted health & fitness facilities on site at the stoke campusdiscounted travel by rail or bus, with the option of season tickets loanswe reserve the right to close any vacancies when we are in receipt of sufficient applications. all applicants are advised to complete and submit your applications as soon as possible. « return to the search results

Closing on 29 May

  southampton, hampshire   |   £31,406

internal communications managercommunications & marketinglocation: highfield campussalary: £31,406 to £38,587full time permanentclosing date: monday 06 june 2022reference: 1816822cdwe are looking for a driven and creative communications professional with excellent writing skills, a strong understanding of audience needs, excellent digital experience and a commitment to quality. as a great relationship builder, you will be confident in consulting with colleagues at all levels. you’ll be part of a rapidly evolving corporate communications team who are changing the narrative about our fantastic staff and students and what our remarkable university community achieves together. you will be passionate about connecting with our staff, building their sense of belonging in our world-leading university and engaging them with our new university strategy. you will have significant experience of developing and delivering communication channels in a large organisation and producing content that engages internal audiences. in return, we’ll give you a great working environment, a friendly team and an excellent leave allowance. application procedure you should submit your completed online application form at https://jobs.soton.ac.uk. the application deadline will be midnight on the closing date stated above. if you need any assistance, please call sam stubbs (recruitment team) on +44 (0) 23 8059 2750 or email recruitment@soton.ac.uk please quote reference 1816822cd on all correspondence. proud member of the disability confident employer scheme about disability confident a disability confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. it is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. for more details please go to disability confident. « return to the search results

Closing on 06 Jun

  southwark  |   £50,000

talent acquisition manager salary band:£50k-£60k + bonus?(up to £10k per year)hybrid working 1-2 days in office about kubrick group:? we are an award-winning data, ai and next-generation technology consultancyaddressingthedigital skills gap for both the consultants we hire and our clients. in the last year have been recognised inthe financial times’ 1000 europe’s fastest growing companies and we’ve also been named in the the times top 100 graduate employers. we are proud to have helped over 70 organisations with their data, ai, and next-generation technology challenges and have built long-lasting partnerships with the majority, as they continue to rely on us for high-quality resource.?? our rapid growth, ever-expanding awards, and strong client list are testament to our business model. graduates and junior professionals are trained in the latest tools and technologies before being placed with clients on long-term projectssolving data, ai, and next-generation technology challenges. none of this would be possible without our talent acquisition team. they recruited over600consultants last year, and with growing demand from our clients, the numbers are set to grow in the years to come. this volume of recruitment means we need to keep our processes efficient, adapt constantly to ensure we’re tapping into the best talent and maintain a high-quality experience for all candidates. we are now looking to bring in a dedicated team manager to lead our consultant ta team, manage our kpis and ensure hiring targets are met as well as optimising processes to keep our recruitment as efficient as possible. responsibilities include: lead and develop a team of 9 (currently made up of 2 team leaders and 7 junior recruiters)take an active role in growing the team (we’re expecting to grow by 2-3 recruiters in the next 12 months in line with continued business growth)mentoring and developing team leaders, supporting them with their career progressionresponsible forteam kpis; proactively managing the team to ensure they meet targets and to help them remain productive and efficientregularly report back to head of talent acquisition and senior leadership on hiring progresstake a data driven approach to recruitment - identifying trends, areas of concern and feeding into new and innovative recruitment strategiesform collaborative relationships with the marketing team to ensure successful recruitment campaignsown and drive process improvements to minimise inefficiencies and help drive productivity in consultant hiringensure the team are providing the best candidate experience by reviewing candidate touchpoints, material and communicationsapprove all consultant offers and maintain high hiring standards work with ourpeople team to track success of hires throughout the training and client placement process, taking relevant learnings and implementing with the recruitment teamwork with head of talent acquisition to devise reward and recognition strategies for the recruitment teamsupport on diversity & inclusion initiatives, the development of recruitment policies and procedures and supporting wider departments with recruitment related projects experience and skills required:? experience leading a team in a volume recruitment environment (agency or in-house)experience in, or understanding of, recruiting for early careers or graduate programmes would be highly beneficialflexible and adaptable attitude, able to change priorities and adjust to a constantly changing environmentstrong attention to detail and highly organisedflexible and adaptable attitude, able to change priorities and adjust to a constantly changing environmentstrong problem solving skillsexcellent written and verbal communication skillspersonable and collaborative perks:? perkbox medicalonline fitness classesmonthly and weekly freebies through perkboxfree counselling through perkbox premiumcycle to work schemediscounts on retailers, restaurants, gyms etc + cashback offersfun company events and team socialsongoing development opportunitiesexcellent career progression

Closing on 27 Jun

  home based - travel covering south east, sw1a 1aa   |   £55,000

responsible managing projects team for the uk. £3 – 6m annual turnover ensuring consistent service development across the portfolio. driving service excellence through service delivery and innovation whilst maintaining compliance within health, safety, and sustainability activities. maintaining and delivering both client and sodexo budgets on all opex and capex projects. ensure all legal requirements, building and safety codes, safety inspections, city guidelines and local and state regulations are met. people management (performance development reviews, training plans, labour turnover, attendance rates) rise with sodexo sodexo reserves the right to close this advert early if we are in receipt of a high number of applications. package descriptioncompetitive salary of £55,000 - £60,000 depending on experience plus benefits including car allowance, pension, bonus, flexible benefits scheme. as part of our commitment to improving the quality of life for our employees, sodexo offers a flexible benefits scheme, allowing you to tailor a reward package to suit your needs which includes a technology scheme, private dental insurance, travel insurance, gym membership, gourmet card, private medical insurance, and the ability to purchase or sell annual leave to name but a few. we also offer sodexo discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster main responsibilities along with the project management office, develop operational processes and documentation that supports the definition and deployment of service, to drive standardisation and maximise benefits, whilst achieving cost efficiency, and encompass workplace experience. to develop an effective network of key contacts within the business, and within the project management industry to drive innovation in the development of solutions aligned to business requirements and strategies. to support the business in their delivery and alignment of performance management, reporting to ensure that adequate and reliable performance data is available to the project management office. to analyse project performance, commercial performance, and service utilisation data to benchmark the effectiveness of services delivered and proactively identify areas of opportunity for future development with the project management office. to ensure that effective communication channels are in place between the senior project manager function, the account leadership team, and our supply partner community to enhance the effectiveness of the team. integrate themselves into a best practice network for project management, to deliver service improvements that have a greater benefit for the business and support a more effective service delivery and integration platform. ensuring projects are being delivered in an appropriate and effective manner, for the client and sodexo ensuring compliance with all safety, health & environment standards, and requirements carry out financial management, including forecasting, reporting and cost control on projects effectively manage and support the key stakeholder relationships to assist in regular project meetings with key stakeholders to review progress share best practice with other sites within the contract to improve service and ensure consistency and alignment of activities ensure project are executed with minimum disruption to business operations and in accordance with the relevant safety laws, regulations, codes, and standards. ensure quality assurance, best practice, and compliance standards ensure that hseq procedures and standards, and central h&s directives are being complied to, including ensuring that vendors comply with necessary standards deliver against the client’s site safety policies and environment and sustainability strategies oversee labour management for projects and ensure that this is being managed effectively create a forward plan of project delivery across the uk the ideal candidate experience of having operated successfully within an ifm project management environment. knowledge of cad and similar project management systems. iosh / nebosh qualification. experience in specification writing – nbs, knowledge of microsoft project and experience with project management software preferred. proven experience of developing profitable relationships with clients. proven financial acumen essential with commercial experience and business acumen. ability to multitask, prioritise and manage time efficiently. experience in managing a team of employees and multiple projects. excellent communication skills. use of technology to drive efficiencies in delivery methodology. capable and competent in legal requirements, building and safety codes, safety inspections, city guidelines and local and state regulations. about the companyin the uk and ireland, sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. with an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. at sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. we seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. we’re a disability confident leader employer. we’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. we are building on our support to the armed forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process. « return to the search results

Closing on 14 Jun

  greater london, br1 3aa   |   £25,000

excelcare has been delivering exceptional care since 1989. thanks to our committed team, we have an enviable track record in award-winning care that is truly centred on the person. with 32 care homes, home care services based in tower hamlets and a busy support office in bromley, we are always interested to meet exceptional professionals to form part of our teams in london, essex, cambridge and milton keynes.we are looking for a motivated customer service coordinator who is passionate about delivering first-class customer service, to act as a mentor to the teams in our homes. the person in this role will thrive on empowering each team, ensuring that each family experiences second-to-none service from excelcare. our promise to everyone is that from the moment they first show an interest in our care homes, and throughout their customer journey with us, they will be supported – you can help us deliver this promise.the successful candidate will demonstrate flexibility and be able to move between care homes, ensuring a high level of support is delivered and maintained within the leadership teams, working in partnership with the care home team. you will develop the care home teams knowledge and expertise as they act as first point of contact for seeking our help through enquiries. the skills you will share will inspire and enable the team to continue this work into the future.during each focus project, the customer service coordinator will confidently demonstrate a high level of customer service and sales ability, whilst managing and reporting on the sales process, as well as identifying opportunities for good news stories. it is essential that the chosen candidate has the ability to help drive numbers but must also be balanced by your empathy and passion for improving people’s lives.you will be welcomed as part of the excelcare family and play a part in making a positive difference to the everyday lives of the people living & working in our care homes – playing an integral part in building trusting relationships with our prospective residents and their care partners, as well as local healthcare professionals and the community.you will be: supporting the home with new enquiries and leading on the implementation and administration of our enquiry management process within the home. supporting each home to maintain their crm system databases and reporting any outstanding follow up calls. liaising with team members to support the homes environment ensuring it is set to a high standard for initial visits from potential families to view our care homes. supporting our home managers by providing in-home sales assistance and coordinating social media and local marketing support. working closely with our central support team to build community contacts by face to face, telephone and online communications and holding in-home and external events for both families and organisations. meeting with key stakeholders to introduce and maintain each care home’s marketing plan. supporting each care home in prioritising and coordinating contact with both private pay enquirers and social care professionals. building and maintaining new b2c relationships and introducing to home managers, whilst supporting the home managers in building upon these relationships.skills & experience: emotional intelligence to have a kind and understanding approach to the care sector, residents, and families. able to liaise with, influence and build relations with a variety of internal and external stakeholders. basic knowledge of customer relationship management practices. aptitude for fostering positive relationships. teamwork and leadership skills to energise and inspire team to meet their full potential. customer-oriented mind-set. confident in using microsoft office and crm databases. to be kpi focused and driven. ability to meet deadlines. able to manage and prioritise multiple tasks and respond flexibly. excellent organisational and time management skills with the ability to multitask. you will also require a full driving licence and car (expenses will be re-imbursed) care home experience an advantage.benefits: 28 days holiday including bank holidays £2.5k car allowance refer a friend scheme rewarding £300 for every person you refer dbs certificate paid for by excelcare contributory pension scheme annual salary review long service awards career development pathways through the excelcare training academy comprehensive induction programmeif you wish to apply or would like to find out more, please apply today or email recruitment@excelcareholdings.com. « return to the search results

Closing on 13 Jun