account manager

£25,750

per year

ALTUS UK

3 days ago

OLD TRAFFORD

Deadline: 19 May 2021

POINTS BASED SYSTEM (PBS) VISA CALCULATOR

OCCUPATION TITLE

Account Manager

SOC CODE

3545

MINIMUM SALARY

£35,400

MANDATORY RULES

20
20
10

TRADEABLE RULES

20
10
20
20

PERSONAL RULES

20
20

🚫 You do not have enough points for a Skilled Worker visa

40/70

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This information does not constitute legal advice and is provided for general information purposes only.

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The Opportunity

Altus Group now has an opportunity for an Account Manager to join our Client Services team in Manchester. The position of Account Manager is a service focused role, you will manage a portfolio of existing Altus Group commercial property clients, gather information to build a full knowledge of the client and their property, provide critical updates to clients and ultimately facilitate Altus Group delivering great outcomes for our clients throughout the lifetime of their contract. 


This position is currently fully remote but may return to office later on this year depending on Government guidelines.


Key responsibilities

  • Proactively manage a portfolio of our mid-size commercial clients, delivering an excellent service and building strong relationships. You will manage client expectations to ensure they understand processes and timescales.
  • Maintain records. You will ensure Altus has collected and entered all the required documentation about clients to successfully deliver a full service.
  • Manage processes internally, including coordinating work with other departments and escalating any issues that may arise to relevant parties, to ensure we deliver the best possible outcome for our clients.
  • Spot opportunities to grow accounts. Although this is not a revenue led role you will become trusted partner to your clients and will proactively discuss with them other Altus Group services that may be beneficial to them.

Position requirements

  • A good knowledge of Microsoft Office applications including; PowerPoint, Excel, Outlook and internet applications.
  • Strong academic background, ideally with a Bachelor's degree (or equivalent).
  • Experience of building and maintaining relationships with clients, communicating in a B2B environment at various levels up to Director level.
  • A good understanding of corporate culture and hierarchy.
  • Enjoys working in a targeted Client Service environment.
  • Excellent communicator, both verbally and in writing, with the ability to explain complex information in a clear and concise manner.
  • Excellent at building relationships
  • The ability to research, extract and analyse information, with excellent attention to detail.


Benefits:

  • Competitive salary + commission scheme
  • Pension scheme
  • Healthcare
  • Life Assurance
  • 22 days holiday + bank holidays + bonus 3 days holiday to use between Christmas/ New Year
  • Employee Assistance Program
  • Lifeworks discount scheme
  • Season Ticket travel loans
  • Bike 2 Work Scheme

What else is in it for you?

Career Progression - Our Client Services team offers excellent progression opportunities internally within the Account Management setting, we have multiple avenues for progression including people management and a range of senior account management roles.

Training and development - You will be partnered with a team leader for ongoing support and learn under the guidance of experienced managers. You will work closely with your leadership team to create a plan for your personal development so you always know what the next step will be to continue your growth. As we grow, so does the need for genuine team players with the chance to move up internally to a variety of roles and departments.

A fun team and with work-life balance. You will be part of a close-knit team in an office with an upbeat, positive culture that enjoys a good challenge, competition, or team activity. We love to celebrate successes and occasions together be it a team win or an annual event in the calendar including International Women's Day, Pride and Mental Health Awareness week to name but a few.


About Altus Group

Altus Group is a leading provider of software, data solutions and technology-enabled expert services to the global commercial real estate (CRE) industry. We are a single provider of end-to-end CRE solutions empowering clients to make informed decisions and drive strategic growth.

Headquartered in Canada, we have approximately 2,250 employees around the world, with operations in North America, Europe, and Asia Pacific. In the UK we are the largest Business Rates agent and provide trusted commercial property advice to over 40,000 UK occupiers and investors.

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