account manager, france

About us:

Adzuna is a job search engine that lists every job, everywhere. From launch in the UK in 2011, we now have more than 10 million visitors a month and are busy conquering the world from our office in West London, helping millions of people find better, more fulfilling jobs.

The role:

Adzuna’s success to date has been down to the skills, hard work and determination of the brilliant and diverse group of people we have hired across the globe. Right now, we're looking for an Account Manager to join the company’s fastest growing European market, France. This is an incredible opportunity to take our ambitious 2021 plans to the next level, making a difference by retaining and growing our French client base with the support of a first class team based in our London HQ.

You’ll be joining our diverse international team and working alongside Ludivine, our French Country Manager. The team will benefit from your experience to date but even more important is the passion you bring to work every day. You will strive for excellence, try new things, inspire and engage those around you and feel ownership of overall company success as well as pride in doing your bit.

What’s in it for you?

What’s in it for you? Adzuna is a growing scale-up, championing real change in the job market globally - using the power of tech to match people to better, more fulfilling jobs. We’re at a really pivotal time in our journey, and it’s an exciting moment to join. We’re growing rapidly in France in particular on the back of cutting-edge programmatic technology, expanding our labour market data offerings and growing year-on-year (and hiring!) despite COVID-19.

Like everyone here, you will act like an owner, be a team player and make a difference. It’s an opportunity to work with a smart team led by experienced management and dedicated and passionate Founders.

It’s not an easy feat, but our aim is to create a business of which we are all proud and an environment where you will love to be, where you can be yourself to do what you do best. We offer a fun, entrepreneurial working environment, a competitive package including stock options, professional development and training sessions from industry leaders, and a monthly social calendar all centred in a great West London location.

Requirements

Key responsibilities will include:

Account Management:

Managing a set list of existing clients and delight them!
Developing existing accounts and accompany their growth within the business
Identifying and foreseeing issues, before the client and proactively resolve them
Building effective working relationships with current client base to enable smooth transition from new business to an account managed service
Reviewing and analysing the client's materials and recommending ways for more efficient delivery of their job advertising campaigns, to help them get better return on their spend
Working to understand the client’s motivations for success and working towards achieving that

General:

Have a complete understanding of Adzuna’s proposition; products and services to enable all customers’ needs be serviced (we’ll teach you this!)
Liaise closely with the Marketing & Sales teams focussed on other markets to ensure continued world-class user experience for all current and prospective clients
Report back any competitive information / sales trends you feel would be useful to the business
Research opportunities and competition
Document sales trends and customer/prospect feedback and report back to management
Support the France Country Manager (and possibly other members of the international team) on larger accounts and miscellaneous administrative tasks
We don’t like to put people in boxes, but you’re likely to be able to demonstrate experience of, or aptitude for much of the below:

Experience:

0-2 years of work experience
Excellent rapport builder/ people skills with passion for great customer service
Experience using MS Office suite or Google Workspace/G Suite
Demonstrable negotiation skills
Fluency in English and French (strong communication skills, both verbal and written)

It’s a bonus if you have:

A good understanding of online advertising ideally with CPC and CPA models/ pricing
Prior experience in account management
Used tools such as Google Analytics and CRM applications
Experience in retail, hospitality or any other customer facing role
Any additional language skills (for example Dutch)

Personal Characteristics:

Enjoy working to daily, weekly and monthly targets whilst maintaining a flexible positive attitude
Strong numerical skills
Show a desire to make decisions, take ownership and make judgement calls
Highly organised with great attention to detail
Ambitious, energetic and smart person who enjoys building strong relationships with their clients and team alike

Benefits

For 'Benefits' and 'A bit more about Adzuna' visit: https://apply.workable.com/j/DC79DAF0D7

We treat jobseekers as people not as products. We do the same for our team, seeing the diverse range of strengths they bring to our business. Regardless of background, race, gender, sexuality or ability, we welcome everyone to our team. Our people are the most important asset we have.

Please let us know if we need to accommodate a disability during the hiring process, so that we can give you the support you need.

Proud member of the Disability Confident employer scheme  « Return to the search results