business analyst

University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges, and hosts several institutes that further the university’s mission and social purpose.
Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. Our 2022-2032 strategy sets out how UAL is responding to a changing world We believe the world needs creativity. This strategy shows how we will bring creativity to the world.

Due to growth in our portfolio of change initiatives, we have two exciting new Business Analyst roles within the Digital & Technology Group.

The role
As part of the new Digital and Technology Group, you will be a passionate and driven Business Analyst who will work directly with key stakeholders across the university to understand existing and future business requirements. You will review systems and processes to help define how changes to IT services can be successfully and consistently delivered to add value to the organisation.
You will be involved with the full project life cycle from inception through to completion and will gather requirements, analyse and produce detailed process maps, and deliver functional and non-functional specifications. You will assist in the successful embedding of change within the organisation whilst encouraging and promoting best practice across the project and analysis team. You will also be able to work independently to gather information used to support the completion of impact assessments and discoveries.

Your profile

• Experience of working within a large organisation to deliver change with experience of working across full project lifecycle from business case creation through to transitioning into the live environment
• Demonstrable experience of the use of core business analysis tools and techniques including workshop facilitation, process mapping, requirements elicitation and documentation
• Experience of successfully embedding change through testing, training and early life support of new/updated processes and information systems
• Experience in successfully influencing changes in current practices to support business benefits
• Working within a complex organisation using traditional linear and iterative delivery methodologies
• Experience of prioritising workload and activities, and ability to organise time effectively across projects and independent pieces of work
• You will be a self-motivated and dynamic individual who is adaptable, flexible and able to adjust to a new situations and environments
• ISEB Business Analysis or equivalent qualification are desirable but not essential

Communication

• It is essential that you can communicate ideas clearly and persuasively, and can present compelling arguments both written and oral
• You will have experience in building good relationships at all levels across stakeholder groups and partner organisations to enable the smooth delivery of business change
• You will be able to work effectively in cross-functional teams including with business and technical stakeholders
• You will have experience of effectively communicating complex and/or technical information to a diverse audience, leading to productive and trusted ‘partnership’ working relationships across the University

As an employer of choice, the University of the Arts London offers an extensive benefits package including:

• Competitive salary package £41,454 - £53,595 per annum (plus 6% market supplement dependent on experience)
• 34 days annual leave plus public holidays
• Competitive pension package
• A healthy work-life balance for all employees including a dynamic working approach

Closing date: 5th June 2023
Interviews will take place virtually on Tuesday 13th June and Wednesday 14th June
Informal face to face follow up interviews will take place on Tuesday 20th June

For more information and to apply, please visit: jobs/university-of-the-arts-london

Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Stephen Turner, Principal Consultant at Hays Technology.