business analyst

Business Analyst 18-month fixed term contract vacancy at University of Wolverhampton

Up to £44,737 per annum, hybrid working, 30 annual leave days plus of bank holidays, minimum of 4-5 concessionary days leave, employee discounts, generous pension scheme & many other benefits

Hays Technology are working in partnership with the University of Wolverhampton to recruit a Business Analyst within the Directorate of Continuous Improvement.

The Directorate of Continuous Improvement is focussed on enabling transformation across the University, providing a centre of excellence for business change, continuous process improvement and consistent programme/project delivery.

As a Directorate, this team seeks to provide impactful positive change, that aligns to the University’s strategic objectives and that is embedded into the organisation through strong collaboration with colleagues across the University.

This role will play a major role in the identification and delivery of solutions arising from projects that are newly established. Leading on assigned tasks in these areas, the postholder will proactively liaise with, and provide consultancy to, a wide variety of stakeholders to identify and distil requirements and articulate these clearly to decision makers and project teams for action. The postholder will be involved at every stage of the project lifecycle to ensure that the solutions delivered are fit for purpose and smoothly transition to Business As Usual (BAU).

Main responsibilities:

• Lead on and effectively manage assigned tasks, developing productive working relationships with stakeholders at all levels.
• Undertake mapping of ‘as is’ and future processes including where these apply to system workflows.
• Proactively and collaboratively work with key stakeholders to develop business requirements and translate these into specifications, including identification of required functionality, data and integrations between systems.
• Identify requirements for support, user training and associated resources in order to ensure a smooth transition to BAU.
• Research, document and critically evaluate information gathered from multiple sources to identify options and requirements, including the derivation of formal specifications.
• Contribute to the development of process and systems documentation, adding to the University’s Applications and Data Architectures as appropriate.
• Lead meetings and workshops, and make both informal and formal presentations to stakeholder groups, ensuring that material is appropriately selected and presented for the audience.
• Use existing a future network to bring guidance to the IT Leadership Team, wider ITS team and University on current business process thinking and practice and advise on how these might be used to benefit the University.

In order to apply, you must have the following skills, knowledge and experience:

• Previous experience as a Business Analyst in a complex environment.
• Process analysis and process improvement skills, including mapping of current and future processes and identification of options for improvement.
• Knowledge and experience of applying business analysis techniques (such as interviews, document analysis, workshops, surveys, product analysis, workflow analysis) to identify and document requirements and to consider these against solutions. 
• Excellent written and verbal communication skills, with practical experience of writing clear and concise documents. Ability to relate confidently and effectively to stakeholders at all levels and to tailor material to their needs.  
• Excellent presentation skills.
• Experience of designing and facilitating workshops.
• Negotiation skills, including managing third party relationships such as suppliers.
• Knowledge and experience of change management.
• Knowledge of data modelling, data structures, relational (SQL) databases and interfaces.
• Knowledge of enterprise architectures.
• Appreciation of business and learning systems integration issues.

Interviews will take place the week commencing 11th September.

If you have the relevant experience and would like to apply, please submit your CV.