co-production and engagement manager

The starting salary for this role is £38,746 per annum for working 36 hours per week.

Surrey County Council and partner agencies in the AND (Additional Needs and Disability) system are delivering a transformation programme to strengthen support for children with SEND and their families. We are committed to ensuring the voices of children, young people, parents/carers and staff are actively informing the changes we make, and that our understanding of progress is informed by their experience of those changes.

We are looking for a highly competent individual to join our programme management team and lead our co-production and engagement activity. You will have experience and proven success in engaging and involving stakeholders, including young people and families, through a variety of channels including digital. You will be skilled at communicating the views and experiences of young people and their families with a variety of audiences.

It is essential that you can demonstrate the below. Please use these criteria when completing your application:

• Experience of engaging and involving service users and a range of professionals in activity to inform organisational change and/or co-production. This may be within the public sector or charity/third sector.
• Experience of working with partners at different organisations to deliver joined-up engagement activities across different channels and using a range of tools and techniques including face-to-face and online.
• Experience of making complex information and processes engaging and easy to understand for a range of audiences.
• Experience of planning and providing communications advice and challenge to senior leadership.
• Excellent written, oral and presentation skills, with the ability to engage with different and diverse audiences using a variety of platforms.
• Adaptive and creative problem solver, able to innovate within a challenging and changing landscape.
• Effective project management, time-management and resilience skills with the ability to manage multiple projects, conflicting priorities and to deliver to deadline.
• Able to manage complex stakeholder relationships to achieve consensus and action.
• A general understanding of the SEND system and the associated agencies/stakeholders involved, as well as the national narratives around SEND.
• A genuine interest in making a difference a delivering change for the people.

The post is based in the AND Transformation Programme team and reports to the Programme Manager for Partnerships, with an expectation to work closely with our user voice team.

The job advert closes at 23:59 on Sunday 1st October 2023.

In person task, presentation and interview panel will take place Tuesday 10th October at Quadrant Court, 35 Guildford Road, Woking GU22 7QQ.

An Enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

We look forward to receiving your application, please click on the apply online button below to submit.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days' annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit the advert on the employer site.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.