enterprise service architect

£130,000

per year

CAPITA

27 days ago

MANCHESTER

Deadline: 30 April 2021

POINTS BASED SYSTEM (PBS) VISA CALCULATOR

OCCUPATION TITLE

Technical Architect

SOC CODE

2135

MINIMUM SALARY

£36,600

MANDATORY RULES

20
20
10

TRADEABLE RULES

20
20
10
20

🚫 You must satisy all mandatory requirements

80/70

Please note that we are using automated algorithms to check visa rules and may sometimes be wrong.
This information does not constitute legal advice and is provided for general information purposes only.

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Becoming an Enterprise Service Architect with Smart DCC:



Fantastic opportunity to secure an initial 6 months contract as an Enterprise Service Architect for Smart DCC. The Enterprise Service Architect will ensure that DCC operates cutting edge, innovative, value driven services that meet the business needs. This includes the incorporation of new Service Providers, new services to support both internal and external customers along with updating existing services to ensure they remain fit for leading edge.



What you’ll be doing:



·      Contribute to a Centre of Excellence for DCC Ecosystem Service & Process Designs


·      Identification of Service risks in contract clauses and recommendation as to how to best resolve issues


·      The translation of requirements and obligations into a E-2-E output that describes the scope of services, delivery model, people, processes, Service Level Agreements and supporting Operational Level Agreements 


·      Build a methodology that adds value, innovation and confidence to the business


·      Responsible for all Enterprise level Service Designs & Processes along with all supporting documentation


·      Accountable for designing user interfaces and ensuring they flow through to efficient support processes, either human or automated



What we’re looking for:


  • Extensive experience in designing E-2-E services, developing and implementing sustainable and scale-able service management processes and procedures from scratch
  • Experience in selecting and applying service management principles, policies and techniques in the definition of Service Designs in operational environments
  • Customer focused with ability to identify and understand and deliver to the (internal and/or external) customer's needs
  • Displays a high degree of knowledge relating to service management and ITSM toolsets
  • Strong vendor management experience and understanding 3rd party support contracts, proven ability to manage ambiguity, conflict and prioritisation
  • Creative problem solving and analysis skills with an ability to identify service gaps and develop and implement solutions meeting the needs of the business
  • Strong background in the Design of Managed Services and Enterprise solution technology and services
  • Able to convey complex messages and concepts to a broad audience of non-technical and technical groups  


About Smart DCC



Smart DCC believes in making Britain more connected, so we can all lead smarter, greener lives. We’ve built the secure infrastructure that’s going to support the mass roll out of smart meters across the country. Our universal, secure network will be in 30 million homes and businesses, making it the largest network in Britain. That makes this a truly exciting time to join us. You’ll be part of a team that’s supporting the country’s transition to a low-carbon economy, and helping to ensure an affordable, secure and sustainable energy supply for the future. If you thrive in environment of change and innovation, then Smart DCC is the place for you. 



Smart DCCare part of Capita Plc, a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions.



What’s in it for you?



·      A competitive day rate of 


·      Some remote working available


You’ll also become part of a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.



What we hope you’ll do next:



Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, you can contact .



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