facilities manager

We have a vacancy for a Facilities Manager to join our team based in Birmingham

The main purpose of the role is to support the service delivery by managing a high-profile client building, and to assist the Regional Facilities Manager to deliver sustainable, integrated facilities services whilst driving excellent customer service.

You'll supervise the day-to-day operation of the Facilities and Cleaning team onsite, ensuring that an exceptional end-to-end service is provided as per contract requirements. You will ensure that all facilities & cleaning tasks are completed in a professional and timely manner.

Main Duties

• To manage the day-to-day delivery of Hard & Soft FM Services in line with contract and within budgetary constraints
• To assist with the management and development of the onsite contract team to be able to achieve the highest standard of work, with a positive team spirit, achieving Company agreed Absence & Turnover KPI's. Currently there are 2x Facilities Assistants, 1 x Cleaning Supervisor, 4 x Cleaners in the team
• To continuously develop and improve quality and hygiene standards.
• To have knowledge of changes in legislation and implement accordingly in line with Company guidance, ensuring that the Contract operates within all current legislation and client policies and that where appropriate, staff are made aware of their responsibilities & trained accordingly
• To ensure that adequate products, equipment and materials are available to the contract standard and that they are properly stored, used, maintained controlled and purchased.
• To apply quality control procedures to ensure the maintenance of high standards of service and compliance with the specification.
• Ensure that all contractors abide to the OCS standards and work in safe manner.
• Ensure RAMS are signed off and an Authority to Work is issued in advance.
• Maintaining statutory legislation records following maintenance visits.
• Manage the Corporate Hospitality services, maintain client ordering website and associated processes. Maintain the Food Safety manual and ensure all hygiene processed are adhered to.
• Managing the CAFM system to ensure that all jobs are logged and closed and investigating when this is not the case.
• Provide monthly reports to the Regional Facilities Manager on the works completed.
• Ensure the 20 meeting rooms are regularly checked, AV equipment tested and rooms are fully functional at all times.
• Carry out daily, weekly and monthly building checks, identifying and resolving issues found and ensuring a high standard is maintained at all times.

You'll need:

• Management experience across a range of service disciplines, with a bias toward soft and hard services.
• Experience of line managing a team.
• IOSH Managing Safely.
• IT Skills including Microsoft, SAP and CAFM software platforms
• Awareness of legislation relating to building compliance and maintenance
• Willingness and ability to work flexibly, occasionally at weekends or evenings depending on the business needs

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme 'OCS Stars'- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

Why join OCS Group Ltd?

OCS prides itself as a company with strong family values and we are passionate about hiring people who demonstrate the same.

We take CARE of you; We act SAFELY and responsibly; We are TRUSTWORTHY; We work as EXPERTS. If you share these Values, we want you to be part of our team.

OCS have a well-respected brand and our colleagues are empowered to be the best version of themselves. We offer job stability and are committed to developing our colleagues by offering more than just a job. We are a financially stable business who continues to be privately owned since its inception in 1900.

We reward those who demonstrate our values and since the launch of our OCS Star recognition scheme we have rewarded nearly 1,500 colleagues with monetary vouchers, certificates, and public recognition within the business.

We invest and support the growth of our people and are currently sponsoring over 310 colleagues who are enrolled in a variety of apprenticeship programmes, ranging from Level 3 qualifications in customer service to degree programmes in Leadership. If you want to develop you career, OCS is a great choice.

OCS offers the family feel of smaller organisations although large enough to offer so many opportunities. We recognise your efforts and contribution and show our appreciation through a variety of reward schemes which in turn results in our colleagues staying with OCS. Our business is the family you can choose, and our people stay for the friendships, opportunities, and career fulfilment we offer.