facilities/reception assistant

We are seeking an approachable and efficient Facilities/Reception Assistant to deliver a wide range of facilities activities and provide excellent customer service to staff, visitors, and conference guests.

Closing date: June 2023

Interview dates: TBA

Salary:£26,476-£ 28,905 Per annum plus benefits, depending on skills and experience.

Location: Canary Wharf, London (office-based)

Hours: 35 hours per week, from 9:00 to 5:00, Monday to Friday

The role

As a Facilities/Reception Assistant, you will work with the Facilities Coordinator to ensure all hard and soft facilities management services work effectively. You will also offer administrative support to the facilities department and cover the reception desk as and when required.

The successful applicant will have:

• Experience and knowledge of current customer service principles and practice.
• IT skills, including experience with Microsoft Office applications such as Word, Excel, PowerPoint, Outlook & SharePoint.
• Excellent organisational skills and the ability to prioritise workload.
• Excellent customer service, interpersonal and communication skills, in person, via phone and written.
• Ability to work independently and as part of the Facilities Team.
• Ability to use discretion, patience, tact and respect for confidentiality.
• Demonstrable experience of working with policies and procedures.
• Professional presentation.
• A clear understanding of how reception and facilities can support the delivery of the GPhC’s objectives.
• An unwavering commitment to equality, diversity and inclusion.

• Apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity.

This role is subject to a basic DBS check as part of our pre-employment checks.

Benefits when joining our team

In return for their commitment and enthusiasm, employees can expect a rewarding and challenging work environment, good work-life balance and workload plus an excellent benefits package that includes:

• 30 days holiday (plus bank holidays) with the option to buy an additional 5 days.
• A choice between two pension providers: NHS pension scheme or Standard Life.
• Career breaks and sabbaticals.
• Private medical insurance, life assurance, season ticket loan, bike loan and many more.

About the GPhC

We are a respected regulatory body that regulates pharmacists, pharmacy technicians and pharmacies in Great Britain. We work to assure and improve standards of care for people using pharmacy services.

Our organisation has a long-term vision and a desire for highly skilled and specialist staff. We are committed to providing workforce learning and development opportunities.

Following the Covid-19 pandemic, we have adopted a hybrid working approach which combines office and home working. Staff are predominantly home-based and office attendance depends on the nature of the role and the requirements of the team. In this role, you will be working in the office at least one day a week.

We are proud of our diverse and inclusive culture and are committed to holding ourselves to the same standards we expect of others.

Applying for this role

If you feel you have the required experience and skills and would like to join us, please send your CV and covering letter explaining how you meet each of the criteria for the role. Please note that applications without a covering letter will not be considered.

Please consult the knowledge and skills section of the job description document the the Working for Us section on our website to help you prepare your application:

We welcome applications from all sections of the community.

We are committed to promoting equality, valuing diversity and being inclusive in all our work as a health professions regulator.