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fm operations manager

£39,500

per year

SODEXO LTD

8 days ago

CHELMSFORD, CM2 8HN

Deadline: 07 May 2021

POINTS BASED SYSTEM (PBS) VISA CALCULATOR

OCCUPATION TITLE

Facilities Manager

SOC CODE

1251

MINIMUM SALARY

£26,300

MANDATORY RULES

20
20
10

TRADEABLE RULES

20
10
20
20

🚫 You do not have enough points for a Skilled Worker visa

60/70

Please note that we are using automated algorithms to check visa rules and may sometimes be wrong.
This information does not constitute legal advice and is provided for general information purposes only.

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We are looking for an experienced FM Operations Manager to join our team on a manufacturing site in Great Baddow, looking after a team of engineers and cleaners. You should have excellent working knowledge of Health & Safety, strong technical bias and a proven track record in a similar role.

We offer a salary up to £39,000 and a bonus along with progression opportunities within the company.

Main Responsibilities
 
  • Effective Ownership to manage the quality and compliance of all services provided across designated area. To interface with Service Leads, Operational Managers and Clients to ensure all service standards are met or exceeded.
 
  • Ensure that all Safety, Compliance and Quality processes are followed, and gaps identified and escalated to resolution.
 
  • Supporting Client Energy Management, Targets and Strategies
 
  • Ensuring the provision of suitable Business Continuity measures
 
  • To be a key part of the site incident response process, ensuring that relevant Sodexo staff are trained in the process
 
  • To be single point of contact with Site Level Client for all queries relating to service delivery and development of the service offer.
 
  • Identify and progress growth opportunities in line with Account Strategy and to support Client Business needs.
 
  • To control and monitor financial performance of designated area, in line with pre-determined Cluster-aligned budgets.
 
  • To ensure the integration of M&E and Soft Services to provide a high level of customer satisfaction
 
  • To establish and maintain relationships with individuals at all levels within the business and the client organisation
 
  • Responsibility for developing and maintaining strong working relationships with our Customers, identifying and initiating innovative service delivery excellence methods which are in line with our customer’s wider business objectives
 
  • Accountable for the effective budget management and financial planning/forecasting of the site.
 
  • To provide direct reporting to clients on the financial performance of their site(s) including budget management, recharges, debt etc
 
  • To liaise with customers and stakeholders in the design, preparation and implementation of selected project work and minor works, i.e. planning, estimating, commissioning, budget control and change management
 
  • To coordinate the response to formal Quality/Compliance Audits performed by either the client organisation, External regulatory authorities and or Sodexo Internal Audits.
 
  • To liaise with key site stakeholders to help ensure the coordinated delivery of all Services on site
 
The Ideal Candidate
Essential

  • Demonstrate experience of working in a similar role
  • Good Commercial and communication skills, must be able to demonstrate effective verbal and written communication
  • Management knowledge of Health & Safety and Food safety
  • Able to work on own initiative within a team environment
  • Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
  • Proven experience in an integrated facilities management role covering Hard, Soft and Catering Services
  • Able to demonstrate attention to detail and adherence to standards
  • Analyse problems analytically, develop opportunities and implement innovative solutions
  • IOSH qualification or equivalent
Desirable, but not essential

  • Proven experience of managing client relationships
  • Proven track record of leading, managing and developing a team
  • CIEH level 3 qualification or equivalent
  • HNC or HND in Hard Services or equivalent business management qualifications
About The Company
In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. 

At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. 

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. 

We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process. 

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