general manager

We are currently supporting a growing, family-run SME who are actively seeking an experienced General Manager to join their team based in Kimbolton

Founded 17 years ago, the company have grown to a turnover of £9 million at over 12% pa.

This role will have a real input into ensuring their growth plans are delivered. We are looking for an all-round General Manager that has experienced substantial growth within a business and has experience. To be successful in this role, you should be a thoughtful leader and a confident decision-maker and have a commitment to grow the business.

Your role as a General Manager will be to lead the office, warehouse and operations in a commanding way and effectively run the core of the business and drive a team of 25 staff through 5 direct reports. Experience in Sales Management will enable effective coaching of the Sales Manager.

Key duties and responsibilities....

• Responsible for keeping the purpose, mission and core values alive on a daily basis
• Delivering the clear goals set by the board who work on these with external advisors and a pro-active accountancy firm
• Contributing at weekly Leadership Meetings with the board present
• Oversee day-to-day operations, meeting budgets, and sales
• Set policies and processes
• Deliver 121s and appraisals for your reporting lines and ensure these are delivered across the organisation

• Working closely with HR partner to ensure appraisals are utilised well.

• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Prepare regular reports for the directors
• Ensure staff follows health and safety regulations
• Provide solutions to issues that may arise
• Develop and manage your team to drive performance and identify opportunities to increase revenue across new and existing customers.
• Ensure customers' expectations and needs are being met
• Weekly marketing meeting with Marketing Manager - assisting them with marketing ideas
• Attend weekly sales meeting with Sales Manager and sales team
• Weekly warehouse walk to ensure standards are being maintained

The ideal candidate will have the following skills, attributes and qualifications...

• Ability to deliver strategies with a hands-on approach
• Experience with significant company growth
• Experience within an operational management role
• Proven leadership skills with the ability to develop a high-performing team who can deliver results and exceed customers’ expectations
• Previous experience and accountability for the profit and loss of business operations and a keen eye for business development opportunities
• Strong attention to detail with the ability to identify and provide solutions for potential challenges within the workplace
• Proven ability to manage people - set clear performance standards and expectations and hold people accountable to them by giving candid, consistent feedback
• Good written and verbal communication skills
• Excellent organisational/time management skills - you'll need to juggle multiple tasks and prioritise effectively

Hours: 7am - 4:30am (Mon-Fri)

Benefits

• Salary £60-£80,000 with bonus scheme
• 21 days annual holiday entitlement in addition to Bank & Public Holidays with increased days with service
• Company phone and Laptop
• Generous vehicle allowance or Company Car
• Pension scheme with company contributions