We are looking for a smart, proactive, organised IT professional to join us as a Lead IT Support Analyst. In this role you will be responsible for maintaining and securing our corporate IT systems, leading the day-to-day needs of the business and wider IT related projects. This position will report directly into the CIO.
Who You Are
We want to meet you if you have demonstrable experience as an IT support analyst and if your CV evidences:
Good practical knowledge of IT systems around Apple Macbooks and W10 Laptops, networking and security principles.
Providing systems administration, including maintaining user/group accounts, user configuration, trouble-shooting, server
infrastructure management, performance monitoring, operating system upgrades, systems backup and recovery, etc.
Familiar with ISO27001, ITIL from a helpdesk perspective
Strong project management skills
Lots of hustle, and a desire to optimise processes and drive positive change
Excellent written and spoken English is key as you will be communicating across all areas of the business across 3 continents with employees across the globe.
Your past experience will include:
Device management solutions (EMMs like MobileIron or Airwatch) to manage fleets of devices across the globe.
Networking experience ideally using Ubiquiti network technologies in a multi-site environment.
Employee onboarding and induction from an IT and security perspective.
A very good awareness of security and Infosec principles.
Application management and administration for applications like Jira, Google Business Suite, O365 to name but a few of the 200+ apps we have to support.
Good presentation skills to be able to convey all things IT related to our employees.
You will be the IT advocate for the organisation.
You will have 3-5 years’ of experience either as a lead in your current role or as an analyst looking to become a lead.
The corporate world has had to deal with an exponential growth in remote users, accelerating an already rapidly growing trend. As users have moved outside of the traditional network perimeter, legacy architectures have struggled to cope with these new ways of working. Cyber criminals are exploiting this trend targeting users and corporates who are struggling to keep up.
Wandera’s unified cloud security enables secure remote working, providing our customers with tools to simply and securely accesscorporate resources and securing endpoints against cyber threats. Our single security solution for remote workers spans use cases from threat protection to content filtering and zero trust network access, and covers smartphones, tablets and laptops.
Wandera’s technology uses a single unified analytics and policy engine which allows easy configuration. Wandera’s protection is powered by MI:RIAM, the industry’s most advanced threat intelligence engine with the largest and most varied real-time mobile data set.
With founding brothers at the helm, Eldar and Roy Tuvey, Wandera has secured a total of $50m in funding from Bessemer Venture
Partners, 83North and Sapphire Ventures enabling the team to grow to 200 people across our London, San Francisco and Brno offices.
Wandera has been awarded numerous accolades in this highly competitive market and recently have once again been categorised as a Leader in IDC’s 2020 MarketScape for Mobile Threat Management.
What we offer
At Wandera we value our team members and our collective drive towards our goals helps us achieve great things. By signing with us, you will receive a competitive salary, very attractive benefits package and stock options.
Everyone participates in our stock options program and we want you to share in our success. This develops a strong company-wide bond and determination to not only succeed in everything we do but also to complete our mission to be the leading Enterprise Mobile Security provider on the market.