operations coordinator

Location: South of England
Contract Type: Permanent
Hours: Full Time, 37.5 per week
Salary: £24,000 - £26,000 per annum plus benefits
Benefits: 35 Days Holiday (inclusive of 8 days bank holiday) increasing with service, Life Assurance, Peppy, Stakeholder Company Pension, A focus on internal development and career progression with opportunities to undertake relevant study.

Role overview:

An exciting opportunity is available within Diaverum to join a busy, patient focused Operations team as an Operations Co Ordinator. The role reports jointly into Head of Operations and Head of Property.

This is a home based role travelling to clinics based across the South UK. The successful candidate would be best placed to live in the South - outer London area as weekly travel to clinic sites will be expected.

Your role will provide key support within the UK Operations team so that we can ensure Diaverum remains the provider of choice for patients. The Operations and Property team assist clinical teams in locations across the UK and you would be a first point of contact for all clinics in terms of any operations enquiries.

Operations Coordinator Responsibilities include (but are not limited to):

• Be the first point of contact regarding day to day Operations queries, escalating where appropriate.
• Logging and triage of clinic responsive repairs
• Working with contractors to meet SLA's
• Attending clinic audits and routine inspections
• Raising PO
• Collating and reporting repairs, waste and utility consumption data
• Managing the asset register
• Advise clinics on supplier and purchasing procedures
• Work with other teams such as Finance

Operations Coordinator Requirements:

• Previous administration experience within a busy environment
• Able to build effective relationships with line managers and employees in all levels of the business.
• Excellent IT skills, particularly Microsoft Excel, Word, Outlook and Systems.
• Ability to demonstrate a professional, confident and ‘can do’ attitude.
• Excellent communication skills (verbal and written).
• Ability to travel to sites when required

About Us:

Diaverum’s mission is to improve the quality of life for renal patients and we achieve this through our values of being competent, passionate and inspiring.

Being one of the world’s leading renal care providers. Diaverum have over 25 nurse led kidney treatment centres in the UK offering haemodialysis, peritoneal dialysis, home therapies, shared haemodialysis care and more. Our nurses are proud to work closely with NHS teams across the country to deliver quality treatments and holistic care to our patients with chronic kidney failure and other comorbidities.

Diaverum offer a fantastic training platform to enable nurses to deliver excellent quality care and develop their career within the renal speciality. Nurses new to Diaverum will undergo a 12 week supernumerary period where they will be trained to deliver the care required with in the clinic. You will be supported by a senior team structure to prioritise nurse development and wellbeing.

Our nurse to patient ratio is 1:4 giving you the required time to care for your patients holistically. Our nurses work a range of shifts including earlies, lates, and long days between Monday to Saturday (No Sundays) allowing for a flexible working pattern.

We focus solely on caring for the individual needs of our patients and take pride in being an equal opportunities employer to achieve this. We are proud to be the leading independent renal service provider in the UK. We operate in 24 countries globally, with opportunities for our team to move between clinics and even countries.

Come join us.

You may have experience of the following: Operations Manager, Operations Coordinator, Operations Assistant, Business Manager, Project Manager, Office Manager, Office Administrator, PA, Personal Assistant, EA, Executive Assistant, Secretary, Project Management, Programme Manager, Programme Management, etc.

REF-205 255