project manager

Do you want to be part of a growing business in a specialist niche market?

Do you have a 'winning’ mentality, eager to make a difference? Great! We'd love to hear from you.

Our role:

We have an incredibly exciting opportunity for a highly motivated individual with existing Project Management experience to work within Operations at our site in Aylesbury.

The expectation is that the Project Team will take full ownership of a project at the point of commercial handover.

Your main responsibilities will be to ensure allocated projects are executed on time, to budget and meet customer expectations.

Strong customer relationship management based on trust and accuracy, as well as clear communications with internal and external stakeholders are key to the success of this position.

Who you'll interact with:

As a member of the Project Team, you will report to the Lead Project Manager

You will be fully supported in the role by experts across the business.

What you’ll need to succeed:

• Minimum of an HNC/HND in relevant engineering subject.

• Experience in a previous Project Management role within a manufacturing environment.

• Excellent communication skills in order to build strong relationships with various stakeholders including clients, suppliers and staff.
• High resilience and adaptability to deal constructively with conflicting priorities and setbacks.
• Commercially focused, with an eye for detail
• Strong analytical skills to develop, analyse and provide commentary on project plans and performance.
• High integrity
• IT competence

What your key responsibilities will be:

Overview:

You will manage and deliver all projects to maximise value, on time delivery and client satisfaction- advocating safe working practices at all times

You will manage all customer changes, including securing variation orders.

You will be expected to manage these projects proactively, to mitigate all risks and ensure profitability and customer expectations are met, as a minimum

You will work across the full value chain from our clients to suppliers to understand their working methods and requirements. This will enable us to manage interactions such as drawing approvals, witness testing, transportation, documentation, third party requirements and importantly changes to timetables and technical specifications.

Specific Duties:

• Act as the point of contact between the client and the company, promoting a professional approach at all times.

• Recognise, present, and negotiate variations with the customer using internal specialists as required. For example: Thermal Design Engineer, Mechanical Engineer etc.

• Develop a suitable contract programme and ensure that the contract activities are carried out to meet the programme requirements, tracking the status of specific duties

• Be responsible for the customer contact post order and all liaison internally to ensure Right First Time ( RFT), On-time delivery (OTD) and costs are in line with project expectation

• Be the voice of the customer within STT. You will be expected to lead customer queries post order by involving internal stakeholders as required.

• Champion safe working practice and standards as a priority to successful project delivery.

• Customer visits are required as part of the Project Managers role. This will include, but not be limited to, managing customer complaints, supporting sales activities, inspection of special items from suppliers and face to face meetings with the customer.

• Lead the communications across all departments involved. Provide the bad as well as the good news, advise customers of delays and additional costs as required and appropriate following co-ordination with the responsible salesperson and management

• Where items do not correspond, the Project Manager should lead resolution involving relevant stakeholders and, if necessary, the customer to resolve any differences from both a technical and commercial perspective

• Check the costs once the above has been completed, ensuring the major items have been included. Confirm the main materials, inspection, and certification are in accordance with the agreed scope of supply

• Complete comprehensive contract reviews and report findings and recommendations.

Fulfilment of Specification:

• At handover, the Project Manager must ensure the Commercial Department have completed all necessary data and that the programme is achievable.

• At every stage safety, quality, OTD and costs are critical measures. These all need to be managed effectively to ensure customer expectations are met.

• Establish the contract budgets and ensure costs remain within budget.

• Key dates from the programme are to be proactively monitored, with responsible departments being chased to meet their commitments. The Project Manager must liaise internally with the departments within the business and externally with customers for approvals and inspections if required with the focus being to meet all key milestone dates.

• You are expected to pro-actively escalate significant risks to the STT Exec Team at the earliest opportunity

How we'll support you:

You will have ongoing support in systems and technical and training in line with the needs of the role and business.