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reporting & insight analyst
Posted on: 23 July 2022
Employer:
Capita
Salary:
£60,000 per year
Location:
crawley
Job Type:
Full-time
Deadline:
19 August 2022
Join us as a Reporting & Insight Analyst with Rentokil Initial
(Remote - Crawley, 12 months - Permanent)
About Capita
At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance, and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight, and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.
About Rentokil Initial
Rentokil Initial is an international business services company employing over 40,000 colleagues across more than 80 countries. They are global leaders and experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all its colleagues.
Rentokil Initial has an IT strategy, in the main, of developing and deploying bespoke applications across the Prospect to Cash business processes. The Group Information Systems (GIS) function is developing an exciting new generation suite of Enterprise solutions utilising an Enterprise Service Bus and SOA architecture
The role
As a Reporting & Insight Analyst your main responsibility will be to drive reporting innovation (creation, deployment and adoption) for customers and sales teams across Rentokil Initial by utilising key relationships and excellent stakeholder management. You will be using your experience to create dashboards and reports. The candidate should have a good knowledge of using QlikSense and SQL. The candidate should have some experience working with the cloud, have excellent communication skills and take ownership of their projects from start to finish. They should have good business analysis skills as well as experience in a client facing role.
Key Accountabilities:
Reporting and Dashboard Development
Utilising key relationships, understand what is required by the business and our customers in terms of reporting and dashboards.
Determine whether the requirements are as a result of knowledge or existing report functionality gaps.
Based on existing report functionality gaps, engage with key stakeholders and the data platform team to develop required reports and dashboards.
Using an iterative process, obtain buy-in from key stakeholders ensuring that reports and dashboards meet requirements.
Demonstrate the value / ROI in terms of the benefits the report will bring to the business in order to resource its development.
Data wrangling activities to support the development of reports and dashboards.
User Adoption
Produce and maintain supporting documentation detailing the purpose of the report, any business rules/processes, KPI definitions etc..
Working with the data platform team, build a list of country champions that can support the deployment of new reports or release of new functionality in an existing report.
Ensure that user adoption statistics are available for all sales and customer reports to provide visibility on key metrics such as: number of users, average clicks/time, key report pages/components used etc...
Using user adoption statistics, promote the use of the various reports which are available internally with the objective of increasing awareness and usage of the sales and customer reports.
Create support collateral (videos, elearning, etc) which is based on user stories to show how best to use the reports internally to drive sales performance or revenue opportunities with customers. These materials should be published in the RI learning management system, U+.
General promotion of the Command Centre and all of the reports available to the business.
Key Skills & Experience:
Reporting and Insight Analysis experience
Experience creating dashboards and reports
Stakeholder management
Client facing relationship management
Cloud experience
Team player with strong intrapersonal skills
Business Analysis experience
Excellent communications skills
Business Intelligence skills
Proven ability to effectively
Communicate with internal and external working relationships
Proactive and pragmatic
QlikSense and SQL experience
GCP experience desirable
We look forward to hearing from you and wish you the very best of luck with your application.
(Remote - Crawley, 12 months - Permanent)
About Capita
At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance, and other private sector organisations. We support with expertise applied by the talent across our business in combination with technology, insight, and analytics to keep our clients ahead of change, sharper than competitors and more efficient than ever – and we always need new talent to help us achieve our goals.
About Rentokil Initial
Rentokil Initial is an international business services company employing over 40,000 colleagues across more than 80 countries. They are global leaders and experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all its colleagues.
Rentokil Initial has an IT strategy, in the main, of developing and deploying bespoke applications across the Prospect to Cash business processes. The Group Information Systems (GIS) function is developing an exciting new generation suite of Enterprise solutions utilising an Enterprise Service Bus and SOA architecture
The role
As a Reporting & Insight Analyst your main responsibility will be to drive reporting innovation (creation, deployment and adoption) for customers and sales teams across Rentokil Initial by utilising key relationships and excellent stakeholder management. You will be using your experience to create dashboards and reports. The candidate should have a good knowledge of using QlikSense and SQL. The candidate should have some experience working with the cloud, have excellent communication skills and take ownership of their projects from start to finish. They should have good business analysis skills as well as experience in a client facing role.
Key Accountabilities:
Reporting and Dashboard Development
Utilising key relationships, understand what is required by the business and our customers in terms of reporting and dashboards.
Determine whether the requirements are as a result of knowledge or existing report functionality gaps.
Based on existing report functionality gaps, engage with key stakeholders and the data platform team to develop required reports and dashboards.
Using an iterative process, obtain buy-in from key stakeholders ensuring that reports and dashboards meet requirements.
Demonstrate the value / ROI in terms of the benefits the report will bring to the business in order to resource its development.
Data wrangling activities to support the development of reports and dashboards.
User Adoption
Produce and maintain supporting documentation detailing the purpose of the report, any business rules/processes, KPI definitions etc..
Working with the data platform team, build a list of country champions that can support the deployment of new reports or release of new functionality in an existing report.
Ensure that user adoption statistics are available for all sales and customer reports to provide visibility on key metrics such as: number of users, average clicks/time, key report pages/components used etc...
Using user adoption statistics, promote the use of the various reports which are available internally with the objective of increasing awareness and usage of the sales and customer reports.
Create support collateral (videos, elearning, etc) which is based on user stories to show how best to use the reports internally to drive sales performance or revenue opportunities with customers. These materials should be published in the RI learning management system, U+.
General promotion of the Command Centre and all of the reports available to the business.
Key Skills & Experience:
Reporting and Insight Analysis experience
Experience creating dashboards and reports
Stakeholder management
Client facing relationship management
Cloud experience
Team player with strong intrapersonal skills
Business Analysis experience
Excellent communications skills
Business Intelligence skills
Proven ability to effectively
Communicate with internal and external working relationships
Proactive and pragmatic
QlikSense and SQL experience
GCP experience desirable
We look forward to hearing from you and wish you the very best of luck with your application.
Please note that UKHIRED LTD is not registered to provide any immigration advice. Information on our website is taken from the public domain source and therefore might be inaccurate at times. We recommend you always check the official Skilled Worker guidelines available on gov.uk and seek help from a qualified immigration specialist. Our content does not constitute legal advice and is provided for general information purposes only.