sales account manager

The Role:

We have a great opportunity for an experienced Sales Account Manager to join our team here at Tech Mahindra and work on one of our prestigious Financial Services partnership accounts in London.

You will be responsible for managing the client relationship and ensuring that Tech Mahindra deliver against the existing projects. In addition, you will manage stakeholder relationships across the account and identify new business sales opportunities.

Managing the deliverables means that you will ensure our teams are meeting the SLAs for our projects and that all escalation management and solution finding is brought together under one well managed and trusted stakeholder reporting line.

You will identify new sales opportunities within the account and look to provide solutions that will secure future business and grow the account / partnership further.

The Person:

Ideally you will have a strong demonstrable background in senior sales and account management positions, and you will have knowledge / background of network support services.

It would be highly advantageous for you to have experience within the Financial Services sector, however we are looking for someone who has a very strong track record in sales account management and managing relationships, managing revenue, growing accounts, and managing escalations, as well as knowledge / background within network support.

If you have a mix of permanent and consultancy experience and can demonstrate a strong track record in managing the health of projects, escalation management, solution finding, stakeholder management, problem solving, identifying, and creating new business opportunities, then we would like to hear from you!

This position will require you to build strong stakeholder relationships and to get a thorough understanding of the opportunities within the account and therefore we would require you to work from our client site in London 1-2 days per week and the rest from home.

Skills and Experience Required:

• 7+ years of experience in sales and delivery.
• Good communication skills.
• Network Support experience.
• Experience in NOC from Sales and Delivery perspective.
• Demonstrable experience of handling multiple project delivery.
• Managing budgeting of a project.
• Experienced in working on RFPs and presentations.
• Escalation Management from delivery perspective.
• Delivery Lead experience.
• Should have expertise in Transformation and transition of a project.
• Good stakeholder / client communication and Negotiation skills.
• Client facing / Sales solutioning experience.
• Experience in selling and delivering Enterprise Network professional services.
• Experience in technical documentation to capture solution components on time while ensuring an acceptable level of detail, data integrity and accountability.

Business Overview:

Tech Mahindra are a multi-billion £ company who employ over 125,000 professionals across 90 countries, helping over a thousand customers, including fortune 500 companies achieve excellent customer experience.

At Tech Mahindra, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring.

Our culture also leads the way for us to be and become a Company with a Purpose. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at Tech Mahindra.

That is the Tech Mahindra way… to RISE!

What makes a great team? A Diverse team!

We are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us, and let us know what matters to you!

Interested? Get in touch with our Talent Acquisition team! We look forward to speaking with you!

A job isn’t just a job. It’s who you are!