sales operations co-ordindator

Grundfos are looking for a Sales Operations Co-ordinator to join the team based in our Leighton Buzzard head office.

Who are Grundfos Pumps??

Grundfos Pumps Ltd are a UK leader in the supply and service of pumps and pump systems for domestic and commercial building services, and process industry applications, as well as being a major supplier to the water supply and treatment industries.? We are part of the Grundfos Group that employ 19,000 people in sales and production roles in 80 companies worldwide.?

What is the purpose of the job?

Within this role you will ultimately be responsible for sharing product and industry knowledge to provide customers with direct procurement services, ensuring local suppliers are selected, maintained and orders managed. Supporting the supply chain activities for direct procurement and stock management to maintain and improve Customer relationships.

What is the job about?

• You will be responsible for customer collaboration and communication regarding the fulfilment of orders

• You will be involved in the selection of local logistics providers for project sales

• You will coordinate and proceed local procurement and negotiate prices

• You will create, maintain and monitor local vendor master data, including pricing

• You will manage Customs clearance for imported and exported goods

• You will prepare export control and supplier declaration on request by customer sales and support center (CSSC) organization and customers

• You will analyse and report packaging material to local government

• You will coordinate and clarify customer inquiries with the involved collaboration partners from the production, quality, logistics, purchasing, service, finance etc.

• You will use purchasing and logistics data for continuous improvement by looking at trends to identify actions to improve the customer experience

• You will be responsible for driving process adoption and understanding within CSSC

• You will support Business Process Owner and Division commercial excellence department in identifying areas of improvement.

What do you need to apply?

• Solid knowledge of ERP/CRM/BW, ideally in SAP

• Experience of working with the supply chain, Project Managers and Customers

• A good communicator at all business levels, with the ability to train and facilitate process adoption

• Excellent customer service skills

• Self-starter with a proactive approach and ability to work on own initiative

• Ability to plan and organize

• Ability to make decisions and act

• Good cross-functional collaboration skills with an End to End perspective

• Happy and confident working in a demanding and changing environment

• Fluent English skills- writing and speaking

Why Grundfos?

At Grundfos, we dare to do things that others cannot or dare not do. Our skills commit us to pioneer solutions to the world’s water and climate challenges and improve the quality of life for people. We believe innovation is not only a business opportunity but an obligation. What really matters to us is not short-term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

What can we offer:

• Hybrid working location- 2 days in the office required and 3 days optional at home or in the office

• Access to training and opportunities for individual development

• Access to health and wellbeing initiatives

• A wide range of employee benefits and discounts

• 25 days annual leave plus bank holidays

• Modern spacious office facilities

• Free parking

• Free drinks and fruit in the office

We look forward to hearing from you.

About Grundfos
Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.