About us: We are a specialist healthcare consultancy designed to deliver success for growing biotechnology, biopharmaceutical and healthcare-focused organisations.
We develop and implement strategic programmes to connect and engage with medical, patient, scientific, investment and internal communities.
Duties/requirements: Client service: · Leads, builds and maintains excellent relationships with clients and provides ongoing consultation and council on peer-to-peer basis · Develops strong scientific, creative and commercial strategies and programmes in service of client objectives · Develops robust, rigorous, evidence-based, and relevant solutions · Has a keen focus on producing client-ready work of the highest standard, in an efficient and timely manner · Builds enduring and successful relationships with colleagues, clients and suppliers · Maintains high level of professionalism and competence in all client communications · Develops high quality business proposals for new and existing clients
Project Management: · Demonstrates system, process, time management development and accurate project planning · Produces accurate cost estimates and controls budgets efficiently whilst keeping clients and team fully informed of possible overspends · Ensures budgets are managed in line with agency procedures and that expenditures are justified to the client before sign-off is obtained · Establishes the importance of regulatory and compliance measures and minimises risk · Sets the highest standards of quality, strategic thinking and detail accuracy
Leadership: · Effectively delegates and prioritises for project teams · Demonstrates ability to develop others and provide direction and feedback tailored to team members · Embraces and actions team and peer feedback as a driver for change · Generates buy-in, listens openly to colleagues, recognises contributions and ensures consistency of own and team decisions. · Takes accountability for team and outcomes, encouraging team to do the same · Drives communication between teams and clients
Communication and impact: · Presents with confidence and conviction to clients · Demonstrates ability to influence, negotiate and overcome objections from senior stakeholders · Effectively adapts communication style to suit different audiences · Skilled at giving feedback to all levels and types of stakeholders
Technical ability and skills (strong command of at least three of the below required)
Industry: - Keeps up to date with factors influencing the pharma and biotech sectors - Understands the mechanics underpinning industry sector activities and has a competent knowledge of the basics of business - Engages in industry “scanning” and maintains a strong knowledge of industry opportunities and developments. Aware of new and important product launches, pivotal clinical studies, new guidance, legislation and policies of relevance
Scientific: - Has strong working knowledge of the science covering our clients’ areas of focus - Has an ongoing commitment to deepening and expanding knowledge in modalities, modes of action, epidemiology, clinical trial design and anything else that may be relevant to strategic planning and advice - In chosen areas of scientific specialism, is capable of constructively challenging client thinking on a peer-to-peer level, producing novel scientific strategic points of view to help clients view potential solutions from new angles - Keeps aware of latest announcements coming out of key congresses, experts in the field, and any overall, rapidly-evolving trends, and how these might feed into scientific strategy recommendations to the client
Strategy: - Can confidently discuss strategy in reference to client objectives - Understands theoretical approaches and models used in strategy consulting. Able to integrate relevant theories into a client challenge. Is a keen student of the evolving strategic environment. Takes increasing roles in strategic development and strategic workshop facilitation as their career develops
Marketing and comms: - Understands the fundamental principles of healthcare marketing and communications, with a strong capability in PR, med ed, and scientific communications. Seeks to learn more about social, digital, advertising and brand strategy - Can demonstrate an understanding of the theory and application of new theories and tools in marketing (e.g. behaviour change, AI/big data, new principles of neuroscience, iconography and its impact, etc.) - Understands means of evaluation and KPIs across marketing channels - Has a good grasp of guidelines and ethics of good marketing practice in healthcare
A minimum of 10 years relevant work experience and a good undergraduate degree in the biological sciences or marketing/business are required for this position