senior operations manager

Senior Operations Manager
ITV Experiences Team
Salary: Up to 55K
Permanent
Office Location: London
Closing Date: 22nd March 2023

Why you should join us…

We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity.

At ITV, our corporate teams work smart and work fast. We’re one of the most talked-about brands. We’re in every UK home and our productions are loved by millions of viewers around the world. And as culture evolves, so must we. We have enormous digital ambitions to move content and viewing forwards for everyone.

The Role

The Senior Operations Manager will be an ambassador for ITV Experiences and be responsible for implementing operational excellence both within the team and in relation to stakeholder engagement and relationships. Owning the Freelance budget and recruitment process, allocating projects to the team’s specialist Project Managers and Project Coordinators, and ensuring the portfolio is adequately resourced, this role will own the team’s operational processes and day-to-day functionality.

Working closely with the Head of Experiences and the entire team this role will identify and implement agile processes to ensure the team moves swiftly but consistently, and in a compliant way. The Senior Operations Manager will work with Procurement and BLA teams as well as external partners and suppliers to act as a point of contact for the team’s partner roster. The role will collaborate with ITV stakeholders, external partners and with the wider Experiences team to build relationships, deliver objectives and take our activity to the next level.

Suitable for an experienced Events or Production operations professional, or someone with an Account Management background, this is a role that is at the heart of an Experiences team and is tasked with creating more focus and flexibility for the colleagues delivering activations, experiences and events.

Minimum criteria

• 5+ years’ experience in a production management or operations management role
• Demonstrable experience in a creative organisation - a communications agency, an entertainment brand or a production company

ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader, we have committed to interview all candidates with a disability whose application meets the minimum criteria for the role (*minimum criteria above).

*There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

Key criteria

• Highly organised with great attention to detail
• Adept at prioritisation and assessing commercial objectives
• Flexible - willing to deviate from process if it serves the business or the team better, ready to offer solutions in all cases
• Passionate about Experiences and Production
• Well versed in Health & Safety, Accessibility, Inclusion and industry best practices
• Confident in rolling out operational changes and holding colleagues to account on them

What we can offer

At ITV all of our eligible employees get an annual bonus. We’re a living wage employer - in fact we were the first UK broadcaster to sign up.

We look after our people at every stage of their career and through different life events. We provide all employees with digital health services, wellbeing support, income protection cover and life assurance, as well as enhanced family leave and pay.

We help everyone save today and also for tomorrow, with brilliant deals on high street and online shopping, a savings plan with the opportunity to buy discounted ITV shares and our DC Pension Plan, which ITV will also contribute to.

Plus, you can choose from a range of benefits to suit your lifestyle, from buying up to six weeks of extra holiday a year, private healthcare or a health cash plan, to saving money on a bike, gym membership or a brand-new low-emission car.