senior system infrastructure engineer

Our purpose is to 'empower people to save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

About the role

Hargreaves Lansdown, a leading FTSE 100 FinTech company, is undergoing a technology transformation. The Digital Platforms division is key to Hargreaves Lansdown's success and will play an increasingly important role in HL's future strategy and growth as the company continues its digital journey. As part of this journey, we are scaling up our System Infrastructure capabilities within our Corporate IT department. We are therefore looking for a Senior System Infrastructure Engineer with a proven track record in delivering enterprise level technical services, who enjoys working with a variety of technologies and people and wishes to further their career by helping us achieve HL's mission.

What you'll be doing

• Delivering a best-in-class service within a high performing System Infrastructure team
• Leading by example to create a culture of continuous improvements to deliver quality service and support
• Supporting the Enterprise Technologies that provide Mission Critical services to our internal business
• Creating, driving, and operating processes to ensure performance, capacity and availability are managed effectively to exceed business objectives
• Seeking innovative solutions, improvements, enhancements, and automation opportunities
• Managing the migration of on-prem applications and services to the Azure Cloud Platform
• Documenting the Windows Server infrastructure for Corporate services, including backup and restore procedures, application optimisation, etc.
• Being a technical escalation point for Major Incident and Problem Management activities
• Monitoring and managing server resources
• Troubleshooting of service failures and responding to security incidents
• Creating and managing technical IT documentation, including standards, policies and processes
• Occasional out of hours work for updates, incidents and fixes is expected

About you

• Expert level experience of Windows Server Platforms, products, and associated technologies
• Experience working with Azure Cloud platforms within an Enterprise environment
• VxRail, VMware, or other virtualisation technologies
• Windows Server Failover Clustering in physical and virtual environments
• PowerShell Scripting or other scripting languages
• Creating, operating, and maintaining mission critical business services
• Proven experience of delivering process efficiencies and improvements
• Working knowledge of automation technologies, platforms, and principles
• Supporting the technical development of less senior members of a service team
• Relevant professional technical MS role-based certification

Desirable

• MS Azure certified: AZ-900 or above
• ITIL v4 certified
• AgilePM certified

Interview process

2 Stage Interview process

Working Schedule

Currently we are working a hybrid model, splitting our time between home and the HL Bristol office 37.5 hours a week.

Why Us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus & annual pay review
• 25* days holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year
• Flexible working options available, including hybrid working
• Pension scheme up to 11% employer contribution
• Sharesave scheme - have a real stake in HL's future
• Income Protection & Life insurance (4 x salary core level of cover)
• Health care cash plans - including optical, dental, and out patientcare
• Help@hand and an Employee Assistance Programme
• Gympass - gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year)
• LifeWorks Discounts on services, restaurants and retailers
  * up to 30 days depending on role level & increasing with length of service

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.