Based within the Business Solutions function, you will have a key role in ICT supplier management within a service whose remit is to promote best value in the provision of efficient and effective ICT solutions that address business needs. You will assist in identifying and managing essential ICT services and examining and improving current business processes with our ICT providers while promoting and supporting continuous improvement within our division and throughout the organisation. This post will require home working as well as attendance at offices based in Motherwell.
A degree / SVQ Level 4 / HND or equivalent relevant qualification is essential as is significant relevant experience in contract and service management (of managing multiple 3rdparties). Ideally, you will have held a key role in managing and maintaining relationships between a major organisation and their suppliers, demonstrating the ability to communicate effectively. You should also be able to demonstrate experience of deploying highly developed commercial skills to identify and manage external partners with experience of negotiating supplier contracts to ensure value for money and to demonstrate evidence of dealing with contract procurement, preferably in an ICT environment. With the ability to plan your own workload and meet deadlines, you will have a track record of success in a previous contract management role including a proven track record of leading review meetings for major contracts and suppliers and of measuring performance to agreed Service Level Agreements.
With a good understanding of Local Authority or public sector procurement processes and regulations, you will ensure that any new ICT contracts and agreements introduced to the council have recognised and measurable Service Level Agreements in place at a suitable level to meet business requirements and that any potential supplier commits to adhering to NLC support and change processes.
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy.
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We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the essential criteria for the job.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.