commercial claims handler

£21,400

в год

AGEAS INSURANCE LIMITED

39 дней назад

GLOUCESTER

Дедлайн: 04 March 2021

КАЛЬКУЛЯТОР БАЛЛОВ ДЛЯ РАБОЧЕЙ ВИЗЫ

НАЗВАНИЕ ДОЛЖНОСТИ

Insurance Account Handler

РАБОЧИЙ КОД ДОЛЖНОСТИ

3533

МИНИМАЛЬНАЯ ЗАРПЛАТА

£27,100

ОБЯЗАТЕЛЬНЫЕ УСЛОВИЯ

20
20
10

ДОПОЛНИТЕЛЬНЫЕ УСЛОВИЯ

20
10
20
20

ЛИЧНЫЕ УСЛОВИЯ

20
20

🚫 У вас недостаточно баллов для получения рабочей визы

40/70

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Salary Range: £21,400 - £30,000 depending on experience
Closing Date for applications: Monday 1st February 2021

Commercial Claims Handler: As a Commercial Claims Handler you will take ownership of claims, managing a varied caseload with exposure to the full claims process from first notification to settlement. Your time as a Commercial Claims Handler will develop your knowledge of the field through the wide range of claims encountered, from glass shop fronts to casualty and everything in between. This involves dealing with a large variety of commercial products including Property owners, Tradesman, Manufacturing and Retail. In addition, your portfolio of work will include household subsidence and liability claims. Working with both internal and external customers, excellent verbal and written skills, along with strong interpersonal and telephone skills are essential. You will work as part of a wider team utilising one another's knowledge and experiences to find best resolutions for both customer and company. We will consider those with a minimum of 2 years Claims experience, however extensive experience in a Commercial Claims environment is advantageous. The role will initially be working from home, however, when safe to do so the role will be a mixture of both working from home and the office in Gloucester.

Main Responsibilities as Commercial Claims Handler:

  • Provide all customers, internal and external with excellent customer service. 
  • Take ownership of complaints and record details accurately and resolve where possible in line with company policy.
  • Make informed decisions regarding paying and rejecting claims up to handler authority limit.
  • Proactively manage and identify any recovery opportunities. 
  • Ensure claims processes are followed in accordance with FCA regulations, departmental procedures, legal liability and policy cover.
  • Act as a referral point for other less experienced members of the department and assist in coaching and development.
Skills and experience you need as a Commercial Claims Handler:

  • Strong knowledge of basic insurance principles, 2 years' experience within the insurance industry.
  • Knowledge of claims is preferable. 
  • Excellent communication skills, over the phone and email. 
  • Good understanding of a Commercial Claims environment, including protocols and legislation. 
  • Able to work proactively and independently. 
  • Background in managing caseload. 
  • Strong investigation skills with the ability to professionally negotiate with internal and external customers and suppliers.
Here are some of the benefits you can enjoy within the Commercial Claims Handler role based in Eastleigh: 

  • A competitive pension for which Ageas will pay twice the amount.
  • Generous number of holidays with the option to buy up to 10 additional days.
  • Annual Salary review.
  • Discretionary annual bonus based on personal and company performance. 
  • Life assurance of 4 x salary with the option to flex up.
  • Return to work programme scheme.
  • Flexible benefits package (private medical insurance, health and dental plans, free life assurance policy, discounted gym membership, cycle to work scheme as well as discounts with a wide range of retailers through our partner Perkz.com).
  • Support groups- well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.
Want to be part of a Winning Team? Come and join Ageas.

#INDCLAIMS

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