For over a decade we’ve helped more than a hundred local and national authorities across four continents think differently about public services. We’re looking for people who know how to combine strategy, user insight, analysis and organisational design to create better public services. Creating change in challenging environments is never easy, we need people by our side who share our passion to design things for the better.
As our impact and business case specialist you’ll be responsible for leading (or supporting) business case development, impact measurement and developing financial models as part of digital transformational programs or service design projects for the public sector in the UK and Europe.
build a detailed quantitative and qualitative analysis including outlining assumptions to evaluate the economic value of decisions, and make a case for change
conduct and analyse primary and secondary research, which will shape the development of strategic recommendations
work with clients to determine which data points are required for future assessments, considering the cost versus benefit for capturing data
facilitate the development of outcomes frameworks and theories of change for crucial interventions
help develop and grow capabilities within business case preparation and impact measurement
Experience and mindset
Some local or central government experience is preferred and consulting roles across wider sectors is also useful.
experience in developing business cases of some kind, ideally undertaken costs and benefit analysis for internal reporting or capital purchasing purposes
proficient in excel
excellent at identifying critical risks, understanding how organisations work
passionate about making a social difference and excited about digitally transforming the public sector
know how to turn complex overload into manageable change and actions
experience in building excellent relationships with clients
politically, socially and financially savvy
have a creative and inspirational mind and enjoy complex challenges
display empathy towards a wide range of users
excellent communication skills and comfortable speaking to senior managers as much as front line workers and the public
comfortable working across teams and independently, and can manage a variety of different projects simultaneously
lead by example, are self-aware, emotionally intelligent and calm under pressure
Experience of working in digital and alongside a service design team would be great, but not mandatory. Most importantly you’ll have a real determination to transform public services.
Why work at FutureGov?
the opportunity to achieve impact in the public sector through your work
flexible working to help you function at your best
generous parental leave
we’re collaborative, and will readily give our time to help your development and invest in your training
we’re a great team and regularly hang out together - whether that’s our Friday team breakfasts, summer retreats or interest groups to help everyone connect
everyone has a voice - inclusivity and respect are key to our culture
we help you make time for the things that matter through generous holiday allowance, pension schemes and paid volunteer days
drinks and snacks in our studio
great location by The Shard with a rooftop terrace, regular discounted massages and events hosted by our office space