senior customer success executive}

КАЛЬКУЛЯТОР БАЛЛОВ ДЛЯ РАБОЧЕЙ ВИЗЫ

НАЗВАНИЕ ДОЛЖНОСТИ

Customer Service Agent

РАБОЧИЙ КОД ДОЛЖНОСТИ

6214

МИНИМАЛЬНАЯ ЗАРПЛАТА

£17,600

ОБЯЗАТЕЛЬНЫЕ УСЛОВИЯ

У работодателя есть разрешение на найм иностранных сотрудников.

Работа соответствует уровню квалификации RQF 3.

Знания английского уровня B1 или выше.

ДОПОЛНИТЕЛЬНЫЕ УСЛОВИЯ

Ваша зарплата соответствует £25,600 или уровню зарплаты, установленного для вашей профессии.

Ваша зарплата соответствует £23,040 или 80% от уровня зарплаты, установленной для вашей профессии.

Работа находится в списке дефицитных профессий, и зарплата соответсвует 80% от зарплаты, установленной для вашей профессии.

Работа находится в списке особых работ в сферах обазования или здравохранения.

🚫 У вас недостаточно баллов для получения рабочей визы

60/70

Наш алгоритм автоматически сортирует работы, поэтому некоторые пункты могут оказаться неверными. Всегда сверяйте информацию у работодателя.
Данные рекоммендации предлагаются только в целях предоставления общей информации, они не содержат в себе юридической консультации.

Senior Customer Success Executive

Location: London

Salary: £26- £28,000 per annum

Vacancy Type: Permanent/Full Time

Job Summary

Law Business Research is an award-winning global provider of legal content and business intelligence for the legal and intellectual property markets. We create essential and unique information for our subscribers, who are drawn from over 100 countries around the world, via our global brands. With a strong platform for international growth and a reputation for creating outstanding content, we can offer individuals an intellectually stimulating work environment that puts global legal and intellectual property issues at the heart of our business.

We support a diverse workforce and inclusive workplace, and welcome applications from different backgrounds.

We are looking for a Senior Customer Success Executive to provide professional and ongoing support to top tier international clients. Delivering excellent customer service is key in retention rates and renewals for our products. You’ll also be working with our Account Managers and Business Development team to improve our renewal rates by volume and value.

What you would be doing:

Responsible for delivering an excellent client experience for our Getting the Deal Through and The Law Reviews products, working alongside our Production and Account Management teams
Responsible for delivering high-quality client training programs
Management and delivery of the product’s reporting for the client
Update the group CRM system to capture accurate information
Develop an excellent understanding of the key markets we operate in

What we are looking for:

At least 2 years Client Services or Junior Account Management experience, ideally within a professional environment
Ability to upsell into clients through strong customer services
Excellent verbal and written communication skill
Strong relationship building and negotiation skills
Excellent telephone manner
Ability to provide product training to clients

In return we can offer you a rewarding career with personal and professional development in addition to a competitive salary with an excellent benefits package:

25 days holiday
Private healthcare
Cycle to Work scheme
Season ticket loan
Gym membership
Pension
Life assurance

To apply, please complete the application form with a cover letter explaining why you are suitable for this role via the APPLY link. We look forward to receiving your application.

senior customer success executive

LAW BUSINESS RESEARCH

КАЛЬКУЛЯТОР БАЛЛОВ ДЛЯ РАБОЧЕЙ ВИЗЫ