we're supporting our clients as they adapt to a new world in the wake of covid-19. we're now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible. senior structural engineer location: cardiff an excellent opportunity for an experienced bridge engineer to join capita infrastructure's team in cardiff. a senior bridge engineer is an important operational and career development position in our organisation with key responsibilities to contribute to the development and implementation of projects and programmes of work whilst undertaking a range of technical aspects required for project delivery including feasibility, concept design including buildability and value engineering, detailed design, preparation of tender and contract documentation, invitation of tenders and providing design support during construction works as part of a team. you will implement projects effectively and commercially to meet the requirements of the brief, quality standards, health and safety and environmental standards to both national and corporate standards, applying all project management best practice including clear communication, reporting, financial management and customer relationship management. what you'll be doing: • undertaking feasibility studies including preparing reports, cost estimates, investigating problems and identifying options• taking a leading role in the design, inspection or assessment of major civil engineering structures and bridges• designing projects in accordance with the design manual for roads and bridgeworks and manual of contract documents for highway works• preparing schemes for tender typically using the nec3/4 forms of contract• the ability to set and work to personal deadlines and targets to meet the requirements of programmes of work, to meet clients' needs and to respond to targets set by others• able to assist in preparing fee estimates and bid work what we're looking for: • a bachelors or masters degree in civil engineering or a related subject accredited by the engineering council. ideally you will already be or fast approaching chartered member status of the institution of civil engineers (ceng mice) or institution of structural engineers (ceng istructe)• a minimum of 5 years post qualification experience in the design of all aspects of highways and civil engineering design and construction• an extensive knowledge and understanding of the relevant legislation, standards and procedures. a working knowledge of standard highway and civil engineering specifications, conditions of contract and methods of measurement• working knowledge of the relevant legislation and guidelines including the design manual for roads and bridges, british and european standards, eurocodes and codes of practice about capita property & infrastructure at capita real estate and infrastructure we are creating tomorrow's prosperous and connected places. across the uk, our clients rely on our trusted team of experts delivering ingenious and effective solutions for their projects. from engineering and architectural innovation to environmental sustainability and technologically enabled project delivery, we are renowned for our breadth of expertise and collaborative approach. we're a unique team specialising in infrastructure and buildings; the physical networks which keep the country moving and the places where people and communities can prosper. dynamic partners with public and private sector organisations, we find solutions that deliver added value through our specialist project management, engineering and design, health and safety, environmental and digital expertise. we have a network of offices in the uk, offering a vast range of professional and technical expertise across an unrivalled number of services. the breadth and depth of our experience ensures that we are able to add value to any project, regardless of its size, complexity or sector. what's in it for you? • a competitive basic salary• 23 days' holiday (rising to 27) with the opportunity to buy extra leave• the opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice• company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more• voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology• access to our employee network groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform you'll get the chance to follow your chosen career path anywhere in capita. you'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. there are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. our purpose is to create a better outcome for you. reijobs what we hope you'll do next: choose 'apply now' to fill out our short application, so that we can find out more about you. we are looking to hold interviews for this position in early january. we're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. we recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees. all interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. all capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from capita's offices. social distancing, enhanced hygiene and safety measures are already in place at all capita locations that are open to protect our colleagues and manage the risk of covid-19. the welfare of our people is of paramount importance to us, and we're doing everything we can to keep our colleagues and customers safe during this time. proud member of the disability confident employer scheme about disability confident a disability confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. it is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. for more details please go to disability confident. « return to the search results

overview do you have a passion for customer satisfaction and the skills to troubleshoot in a technical environment? we’re looking for someone who can quickly become an expert in delivering exceptional solutions that solve our customers’ biggest challenges. what will you be doing? the support engineer role puts you in a high-exposure support position assisting our enterprise customers and resolving technical issues with our software solutions.?working with your colleagues, developers, product managers, and account managers, you will have the opportunity to develop your technical and leadership skills through continuous learning opportunities.? your responsibilities will include: product support: becoming an expert in our product suite and working hands-on with microsoft technologies - including sharepoint, office 365, azure, sql server, window server, and iis. supporting our customers by providing solutions that resolve and simplify complex technical issues in the microsoft cloud. analyzing and troubleshooting software issues through the use of internal logging and development resources. customer service: utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use. serving as the support contact for customers - regularly connecting via phone, email, and remote sessions analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests contributing to public-facing articles based on found issues in our software learning about our technology - including release updates and new products - through on-the-job training and education ok, i’m interested… is this the job for me? we look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers. bring your aptitude and build upon what you do best for our customers, partners, team, and you. as a support engineer, you’re the main point of contact for support for our customers, which means you have strong problem solving and customer service skills. you are also a team player who thrives on working collaboratively with both internal and external teams. other qualities that you’ll need to be a fit for this role include: university degree in an it related field (computer science majors are preferred, but not required) 1 to 5 years of technical software support or help desk experience (preferred) excellent written and verbal communication skills ability to work independently and within a highly collaborative team environment commitment to continuous education and drive to stay up-to-date with the latest technologies strong interest or experience with microsoft technology stack (including sharepoint, office 365, azure, windows server, sql server, and iis)

do you love delivering saas cloud based solutions? can you help application developers operate their code at scale? can you use ansible to automate the delivery of saas solutions? do you want to contribute to a low carbon future? at guru systems you can be part of a team developing technology that is radically reducing carbon emissions and making energy systems more transparent and lower cost for society. the opportunity working closely with our infrastructure and development teams, this role is about delivering the software we write as a saas product. working alongside experienced engineers you will help design systems that are easy to operate and will identify and remove scaling bottlenecks as we grow. delivery starts with our ci/cd environment that provides rapid feedback to developers on their changes, and allows our customers to benefit from our work as early as possible. once the code is live you will operate our iot platform that serves over 30,000 devices and the big data analytics that helps save 9.5 million trees' worth of co2. our offices are in london but this role can be based remotely, anywhere in the uk. about the role through the application of strong engineering principles, you will ensure the smooth operation of our systems by applying appropriate control, monitoring and alerting systems. key to this role is the creation, automation and documentation of the servers that provide our infrastructure. along the way you will help provide second line technical support for our saas solutions. sre | devops | ansible | aws | saas | energy | environmental | london | birmingham | manchester | bristol | leeds | newcastle | gcp | azure | linux | technical support | data pipelines | ai | 2nd line | 3rd line | remote benefits reporting to the engineering manager, this is a full-time permanent role with 25 days' holiday each year. * be part of a growing innovative business and help shape the future of energy * collaborative, flexible and friendly environment * bespoke personal development budget * normal working hours are 9.00 am to 5:30 pm * guru systems will match 5% pension contributions * 2 volunteer / social engagement days * quarterly and annual social events, from bowling to a whole company getaway * we offer great perks and discounts with free access to health and wellness support and more. * free coffee, teas and fruit every day, and a variety of beverages on a friday! essential skills linux system administration and scripting skillsexperience building automated infrastructure using ansible in a production environment (50+ server instances)knowledge of either aws, gcp or azure experienced 2nd /3rd line technical supportstrong empathy and the capacity to react calmly and efficiently, even when others are stressedexcellent interpersonal and presentational skills, with the ability to communicate clearly in written and spoken english desirable skills designing and operating data pipelinesdeployment and operations of ai / machine learning models about guru: at guru systems you can be part of a team developing technology that is radically reducing carbon emissions and making energy systems more transparent and lower cost for society. purpose have a measurable impact on the decarbonisation of heat for the benefit of the environment, society and the long-term future of our planet. innovation create and deliver a range of intelligent solutions to improve the energy efficiency and financial performance of heat networks, from iot devices to data analytics and machine learning. team join a supportive working environment where your opinion is valued, dedication and continuous development are rewarded, new skills can be mastered and people are proud of their work. while guru's people are highly effective, we are also open-minded, curious and willing to own and learn from our mistakes. we prefer team players to lone heroes. we care deeply about our clients and other stakeholders, because we know we can only fulfil our mission if they are delighted with our output.

job summary reporting to the head of product and solutions, the senior product engineer will play a key role throughout the product delivery lifecycle, helping to shape and deliver the akixi product. as the senior product engineer and an akixi product expert you will be the main technical liaison for new channel partners, assisting them with complex technical requirements to onboard successfully. you will also assist our business development team and channel partners in delivering complex and bespoke solutions to end user organisations, then bringing any insight gained back into the team, working with the head of product to build product concepts and scopes. you will be responsible for planning and managing several partner related product improvement programmes, such beta testing and focus groups, where you will be able to leverage the relationships gained through your liaison with our partners. what will the successful candidate be like? this role will suit someone who has a proven technical problem-solving background within a b2b environment. you will be passionate about developing a strong product knowledge and enjoy working in a technical environment. you will have the ability to quickly grasp and understand technical concepts, alongside demonstrable experience in communicating technical information effectively to a range of audiences. with excellent interpersonal skills and a confident nature, you will be able to effectively communicate at all levels, developing strong relationships with colleagues, partners, and customers. you will have the ability to handle multiple projects simultaneously, prioritising workloads to meet competing deadlines. if you enjoy working as part of a team and taking the initiative, this is an exciting opportunity to join a dynamic team in this new role, working for a successful and growing company. key responsibilities product development and support produce written and graphic product scopes and conceptsproduct uatplan and coordinate product lifecycle programmes, such as beta testing and external product triallingresearch product use casesproduct-related data gatheringsubmit feedback and insights for inclusion into the product development roadmapany other duties to assist the product workflowtechnical assistance to the business development team for complex delivery solutionspost-sales support services and technical back up as requiredevaluate ways to deliver innovative, successful solutions which meet partner requirementspartner engagement from pre-sales through to successful sales and implementationsupport marketing and sales activities as requiredtechnical presentations and product demonstrationsliaise with other teams, technical and non-technical, to ensure successful implementation customer service develop strong relationships with channel partners and be a key point of contact for product enquirieslisten to customer requirements and feedback, seeking innovative solutions to requests and problem solving with a commercial attitudecreate user case requirements which are then used for technical product specificationsvisit resellers as required qualifications and experience - essential 3+ years in the telecoms or it industry (sales and/or engineering), ideally in a b2b environmentit literate, including competence with microsoft word, excel, powerpointa creative, analytical, and results-focused problem solverproactive with a can-do attitudeable to build excellent relationships across teams and with external contacts, technical and non-technicalexcellent communication skills: oral, written and presentingstrong attention to detail, high level of accuracycommercial acumenresilient and adaptable to changeable to work independently and as part of a team qualifications and experience - desirable call and contact centre environment experienceknowledge of the akixi platform as a reseller or end userexperience working in the it channelexperience of agile and scrum working development environmentsexperience of agile development planning software, jira, trello, basecamp, etc.