it support

£26,000

每年

MH STAR UK LTD

18 天前

BURY ST. EDMUNDS

截止时间： 24 March 2021

积分体系签证计算器

职业名称

It Support Technician

标准职业分类代码

3132

最低薪资

£24,400

强制要求

20
20
10

可议要求

20
10
20
20

🚫 您所获积分暂时不符合申请工作签证的所有条件

60/70

请注意我们使用的是自动算法检查签证规则，有时可能会出错
该信息不构成法律建议，仅用于一般信息目的

通过 reed 申请工作
We are currently looking for an experienced Technical Support person to join our busy and close-knit team based in Bury Saint Edmunds, Suffolk. A suitable candidate will be working within an IT support team with a track record of providing 2nd /3rd line support to our different departments on the busy service desk. We are looking for someone who has a firm background in Microsoft technologies, networking and has experience of working in a similar environment. This role requires traveling to our different locations to provide IT support within the UK.

Responsibilities:

  • Configuration and troubleshooting of Microsoft servers and desktop machines.
  • Troubleshooting firewall and router issues.
  • Taking ownership of Tier 2 support and priority cases.
  • Dealing with different nature of issues from the various department:
  • Permissions, passwords, and account management
  • VPN and Remote Support
  • MFA and 2FA Support
  • Antivirus Support
  • Various Software Support
  • Server Administration
  • MS Office - Versions 2010 - 2020
  • Windows Operating Systems - Windows 8 through to 10
  • Network support, printer support, and telephony/telecoms support (VOIP).
  • Telephone, email, and remote support.
  • Assisting technical Managers and The Service Desk Manager with sensitive and escalated tasks
  • IT Infrastructure Diagrams and documentation
Be able to successfully carry out in-depth investigations and reconfiguration of our clients’ systems and undertake new installations, it is essential that you have a solid understanding and demonstrable skills in the following areas:

  • Service Desk Experience
  • DNS, DHCP, File Systems
  • Active Directory
  • Networking diagnostics, TCP/IP, packets, understanding of how a network works.
  • Router, Firewall, and VPN Configurations
  • Microsoft Client and Server Operating Systems, specifically:
  • Windows 8
  • Windows 10
  • Server 2012, Server 2008/2008R2/ 2012/2016/2019
  • Microsoft Exchange/O365
  • Microsoft Azure
  • VPN and Remote Support
  • Any ERP experience would be beneficial.
Benefits

  • 28 days holiday including bank holidays.
  • Pension.
  • Employee Discount.
  • Bonus. 
通过 reed 申请工作